2928 N Roosevelt Blvd, Key West, FL 33040
Not resolved
1.5
Details
2 comments

When you ask for help nobody helps you at all they just stare at you because they do not speak or understand English. I had needed help with a bike they said someone was coming over to help me but nobody came so as I walked to the front of the store after 10 minutes. I noticed the same two managers was still talking to each other about sports that’s when I then proceeded to leave the store upset and angry without any purchase of a bike

Product or Service Mentioned: Kmart Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Kmart Cons: Lack of satisfactory resolution, Worst customer service for m, Long wait in line, Availability of items.

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Zachary2001
#1723180

I am not trying to be rude, but if they told you in English that they would get someone to help you, they surely do speak English. If they were talking about sports in English, they surely know how to speak English.Now they may not have been doing their jobs, but it seems like the can speak English.

Anonymous
#1720787

You got lucky that they didn't sell you the bike. Bicycles from KMart are noted for being made of very poor quality materials and often they aren't even put together right by the KMart employees.

You would be much better off buying a used high quality bicycle from someone. It would be a much better value for your money and you would be much safer.

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