Update by user May 01, 2019
Never heard back from Kmart and no one has done anything to resolve this
Original review posted by user Apr 01, 2019
On 3/31/2019 I was shopping for dog food and while browsing I found a box filled with RAWHIDE EXPRESS 105201 Large Rawhide Baguette Beef Filled for Pets, 8-Inch bones. The tags on them say best used by 2017.
That is almost 2 years expired. Now I’m no professional but I’m sure that it can’t be healthy or good for any dog or anyone to consume food that is out of date by 2 years. This is not the first time I’ve found expired dog food at this Kmart. A few month ago I found a bunch and complained to have the manager tell me he would fix the issue but clearly the issue has not been fixed.
When I brought this to a employees attention I was treated badly as the associate Jacob responded with I’m only 17 I can’t do anything about that and walked away from me. Then another associate said we don’t own this store and walked away. I asked for a manager but was told they are busy with an employee who just had a seizure and I was shunned away as clearly no one there cares if they sell expired food products that can potentially harm or kill a innocent animal. About 30 mins later I called and spoke to a manager who clearly did not care and sounded like she was laughing at what I had to say as she said she was gonna go check the food there and said the reason I found that is because they are short staffed but I saw 6 employees doing nothing up at the registers..
the lack of customer service here on top of expired food is unacceptable I didn’t even get a apology I was blown off. I picked up the box and put it behind two double doors right by pet department hopefully someone will not put it back out
Product or Service Mentioned: Kmart Manager.