Ocala, Florida
Not resolved

I purchased a diamond ring from Kmart and in less than a month one of the diamonds fell out.I called the "smart plan" as I purchased the extra warranty for my ring.

They received my ring on May the 3rd, 2012 and they NEVER called me I called them every Thursday with no answers. I have all the names of people I talked to and the dates and times, as well as what they said to me. Every time I talked to someone I received a different answer, ranging from I don't show we have it, to it is being fixed now and will be to you soon, to oh you will get a gift card. WELL here it is July 3rd and I received a check in the mail with NO explanations, and it was not the full amount I paid.

So I am out a ring and do not have the full amount back.

NOT HAPPY AT ALL.I will never ever ever purchase anything with them as the plan holders it was a huge JOKE.

Review about: Diamond Ring.

Review #329229 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / $1800
Preferred solution Not specified

Had an Experience with Kmart?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
It does not matter that it was bought at Kmart. People go where they can afford to shop at. What matters is that Kmart will not back a customer with a valid complaint. Maybe that is why they are going out of business.
I agree with "IHateStupidCustomers". Sorry but if you buy jewelry from a reputable dealership and not a budget store like Kmart, you will get the quality and care you pay for.
Jedi Knight Ethan
If you were careful it would not have broken.
Jedi knight Ethan
Funny you should say that because I was very careful with my ring thank you! You cannot judge me when you have no clue!
Jedi Knight Ethan
Since you were careless with your ring, I think you are not mature enough to own one.
I don't understand why people go to stores like Kmart for jewelry.

You May Also Like

"The stucco is falling off our house and cracking, nails appear through the stucco. Lennar completed their destructive testing and caused even more unsightly stucco issues. The HVAC..." Read more
"The perfume scammers at Scentura won't give Investigative guy John Mattes a manager job.Why do they always kick him out from all the offices he goes to . What..." Read more
"We have two pieces of 30" Samsonite spinner luggage in the fall of 2010. This luggage has been fantastic. I could not tell you how many trips they have been..." Read more
"Bait and switch pictures worth a thousand words spent close to TWO hrs of my time was trying to order this online but went to check out and it added..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more
"Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more