Kmart - RUDE, lied to me, and still did not fix problem.

556 of 762 Kmart reviews

I purchased a diamond ring from Kmart and in less than a month one of the diamonds fell out.I called the "smart plan" as I purchased the extra warranty for my ring.

They received my ring on May the 3rd, 2012 and they NEVER called me I called them every Thursday with no answers. I have all the names of people I talked to and the dates and times, as well as what they said to me. Every time I talked to someone I received a different answer, ranging from I don't show we have it, to it is being fixed now and will be to you soon, to oh you will get a gift card. WELL here it is July 3rd and I received a check in the mail with NO explanations, and it was not the full amount I paid.

So I am out a ring and do not have the full amount back.

NOT HAPPY AT ALL.I will never ever ever purchase anything with them as the plan holders it was a huge JOKE.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
$1800
Product or service
Diamond Ring
Review category
Shopping
review #329229 by
Had an experience with Kmart? Submit review ›
Helpful? 4 Yes 4 0 No 0
Had the same issue 0 Yes 0
556 of 762 Kmart reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Jun 08, 2015 #992655

It does not matter that it was bought at Kmart. People go where they can afford to shop at. What matters is that Kmart will not back a customer with a valid complaint. Maybe that is why they are going out of business.

2 0 Reply
BuyCheapBuyTwice

Jul 06, 2012 #508070

I agree with "IHateStupidCustomers". Sorry but if you buy jewelry from a reputable dealership and not a budget store like Kmart, you will get the quality and care you pay for.

1 1 Reply
Jedi Knight Ethan

Jul 06, 2012 #507843

If you were careful it would not have broken.

0 3 Reply
Jedi knight Ethan

Jul 05, 2012 #507628

Funny you should say that because I was very careful with my ring thank you! You cannot judge me when you have no clue!

0 0 Reply
Jedi Knight Ethan

Jul 04, 2012 #507291

Since you were careless with your ring, I think you are not mature enough to own one.

0 3 Reply
IHateStupidCustomers

Jul 04, 2012 #507245

I don't understand why people go to stores like Kmart for jewelry.

2 4 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Kmart. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Kmart.
Filing a new complaint about
×