Not resolved
1.9
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

The Queensbury/Glens Falls store has the rudiest customer team.Also lawaway associates failed too.

The employee was on the radio not waiting on me when I called my daughter to ask if her kids would likea toy from your store. Then suddenly she's in front of me saying " Are you really going to talk on the phone?" Seriously? This passive aggressive attitude doesn't want to make me return.

The customer service rep got upset because I was returning items I had on layaway.She told me, "Next time have lawaway take off any items you don't want." I told her that I didn't know I didn"t want them untilI realized that all the items I bought are now 50% off!"

Review about: Kmart Customer Care.

Reason of review: Poor customer service.

Had an Experience with Kmart?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like