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I bought expensive roll of Christmas lights that lasted only a couple of days. When I tried returning them (after Christmas) they said that they don't take Christmas item returns! They then said that I needed my receipt, which I didn't have. They gave me a number to...
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Anonymous
Anonymous

Hate to burst your *** bubble, but no store will accept returns of holiday items after the holiday, that's just plain and simple logic. You can't return your uneaten Christma...

1.0
Product
I didn't like
  • Run around
#988683
Reply to reviews
I had been to Kmart to let them know about bike I bought for my sons birthday as a gift but it was not assembled well went to report this as I am unhappy my little one was disappointed with the bike But to my surprise instead of solving my query inefficient Kmart staff...
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MakeMyDay2016
MakeMyDay2016

After reading your review I can say I am glad it is not just American's that mess up the English language

I ordered bikes for my son and daughter and they promised me to assemble on Jan 5th(Thursday).when I rang back next day they didn't keep their promise as professional who assembles bike didn't turn up one of the staff assembled it but when I gifted it to my son on his...
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Kmart Cashier Review

#970953
1.0
Clerk at K-mart was the worst ever - he was more interested in his phone & ear plugs than basic cashier services. His name is Collin and he is at the Oconomowoc store. This individual should be terminated so he can get back to his life.
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Cell Phone Review

#968267
1.0
I get a cell phone online at Kmart .for my grandson gift for Christmas the mamager was so rude l will never get anything at Kmart again the service and store is so bad.
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Short Review for November 26, 2016

#961865
2.5
Spent 2 hrs in Kmart on holt Rd Webster, NY. Signs all over the store bogo 50% MIX AND MATCH WINTER APPAREL. Selected many gifts only to find out at the register that is not the case. No sales help in the store. Cashier offered no assistance. Return Line was so long. Over thirty minute wait!! Customers were sitting in chairs. I will never shop at Kmart again.
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Short Review for November 24, 2016

#960892
1.1
Horrible employees at Kmart in Lebanon PA. Mary Lynn a newer employee. Guess they will hire anyone there! Lady is a nut job and rude as ever!!! I tried calling management there and got hung up on. My last experience there was my final one. This lady made my time so uncomfortable never go back.
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Return policy is terribe bought heating blank week later it broke won't turn on well I tossed the bag it was in and because of the dumb so called policy I had to have the original bag all reality ppl don't save bags and boxes and it is done on purpose so It a money...
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Anonymous
Anonymous

Thebatorea require packaging because the manufacturers require the packaging to give credit back to the store... so you buy an $80 blanket, it's broken, return with no packagi...

1.0
#987380
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Kmart Christmas Decoration Review
Kmart Christmas Decoration Review
Kmart Christmas Decoration Review
Bought a Christmas yard decoration on 12-21. Never opened because it didnt match my deer. Tried to return & was told they couldn't return any christmas stuff the day after Christmas even if unopened & within 30 days! So f****ed up! I just want my $ back. Customer...
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Anonymous
Anonymous

So you're a retard? No store returns holiday items after the holiday is passed! NONE! The policy is clearly posted at the service desk, on the website, and (gasp!) your rec...

MakeMyDay2016
MakeMyDay2016

Also if it makes you feel better to call me a troll because of issues with your parents go ahead, do whatever makes you feel better. I am going to be the bigger person here a...

1.5
#985927
Reply to reviews
My husband of 15 years bought me a bracelet at Kmart Christmas Eve day and gave it to me on Christmas morning. When he put it on my wrist it was too big about 2 plus inches. Later that day I found the receilpt and it said ANKLET. So I went to exchange it today for a...
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Anonymous
Anonymous

Guess you removed the tag that says "must be left on for return or exchange". Oh well, your own fault.

MakeMyDay2016
MakeMyDay2016

You do lack reading comprenhension, because it is obvious that written or not written you have an issue with being told no. You think that is rude. Your denying it and makin...

1.2
#981448
Reply to reviews

I bought 10 Mickey Mouse pajamas for the family and went to return 4 the day after Christmas. The girl at customer service refused to take them since they were "christmas pajamas". The pjs were red and black without any indication that it was a Christmas pajama. It...
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MakeMyDay2016
MakeMyDay2016

Why do people refer to grown women as girls when they don't even have the basic rules of spelling and grammar down pact that are taught in the first grade?

1.0
#980500
Reply to reviews
Employee reviews section. I work with some great customer service people. None of us have an easy job when it comes to not being compensated for bascally, zero appreciation. Kmart's seasonal closing hours and the protracted floor hours are unbalanced and unfair. No...
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#979437
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Ordered Christmas gifts Dec 2nd, due to be delivered on the 12th, that came and went, checked tracking: UPS "destroyed entire contents" of package / notified sender. Contacted Kmart, instead of resending items, they wanted me to reorder / pay. I said I will when I get...
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2.2
I didn't like
  • Bad customer service
#979139
Reply to reviews

Went to Kmart Hastings Victoria asked the manager reading Christmas cards about gift bags looked up said if none down there we are out just by chance looked where he was reading cards and found two he did bat a eyelid when found them when rang store girl on other end...
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Anonymous
Anonymous

I have yet to find a Kmart with a professional or friendly management team. This is why they are going down the toilet & closing stores all over the country. They all have poo...

4.4
#979076
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