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I bought my daughter a nail spa for Christmas bought it on Christmas Eve. She just opened it yesterday and the *** thing doesn't work I try to return it today and the sales associate says oh it's past 30 days there nothing I can do. Nothing I said to her that is the...
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Anonymous
Anonymous

I'm sorry to hear that. What state was this store in that you bought it from? I had to dig a nail spa out for a customer on Xmas eve I'm a former employee. Kmart treats the cu...

offconsumerpissed
off***sumer***ed

If you call "Cry-Cry-1" you can surely get a whambulance sent.

1.7
#1001668
Reply to reviews
I ordered online for local pickup. Waited over 20 minutes for someone to help me at the customer service desk. I saw two other store associates walk by, both saw me waiting there but ignored me and kept on walking. Finally when someone showed up, I asked to pick up my...
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Anonymous
Anonymous

It should take about 2-4 hours for an online to process, pick, and pack an order. Considering how short staffed kmart is, there are online orders that don't get picked until t...

Anonymous
Freki

If you would read your emails, you would have read that you need to wait until you get an email saying it's ready for pickup. You get an email confirming your order that will...

#1001091
Reply to reviews
I have never been impressed with KMart's service, prices or products. The only benefit of shopping there is that it is never crowded because most people on Maui don't shop there due to the poor service, bad quality products and high prices. The only reason I have...
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Anonymous
Freki

Most stores are moving to 30 day return policies, it is your responsibility as a customer to read the *** receipt and know the return policy. No store is obligated to do a re...

1.3
#999487
Reply to reviews

Kmart Gas Coupon Review

Kmart
#1009498
20 cent per gallon of Bp gas if you spend $50. Spent the fifty bucks got the coupons, and voila BP is marathon now, and they do not take the coupons. There is no BP stations in all of south Florida. Yet they print the coupons, called kmart, shop your way, catalina marketing. They all agree thet is the oter guy's fault, whomever that guy may be, smells of corporate scam
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Kmart Website Review

Kmart
#1006556
2.5
Their website is so bad the should just get out while they can just so far behind or stay open and save money by shutting their website down be a little store like big lots
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Kmart Manager Review

Kmart
#993294
3.8
So after a short talk to the manager she looked at the receipt and wit possitive attitude just how all associates and us the customers should interact wit eachother solved the issue in no time i took my time to talk *** now i take it to talk about the store positive side as well not just the bad part of the story thanks
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Energizer Flashlight Review

Kmart
#993223
3.6
Given the wrong info when purchased item directly from mart store less than a month of original purchase and wit the original receipt in hand they wont either exchange or refund me the almost $19.00 item that by the way walmart has for $14.00. Bad customer service attitude u get treated like *** as soon as they see u walking wit an item on hands
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Is ran by highschool and collage kids the mangers take sides off who did good or bad and complain thru out the store its bad that the wrockers have to train the new employies due to old software for traning then steve and rich *** when you fall be hind due to this also...
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Anonymous
Corey

I'm sorry to have to say this, but you're spelling is absolutely atrocious! The only thing it's good for is a good laugh out loud.

Anonymous
Freki

What are you implying with "Highschool and collage Kids"... did you mean college? Workers? Employees? Not sure you're even out of high school. If you think you're insulting...

1.0
#998336
Reply to reviews
Kmart - Received a Wrong Damaged Item
Kmart - Received a Wrong Damaged Item
Got my package from kmart and found out they sent me a much cheaper item than the one I have ordered. The item I received was damaged before the shipment as I can tell someone tried to fix the tearing box with tape. The store didn't have the item in stock and I ordered...
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1.3
I liked
  • Good promotion
I didn't like
  • Return policy
  • Lack of cashiers
#996914
Reply to reviews
Kmart return policy. It is beyond horrible. It's a joke really. I watched a man 4days after Christmas try to return a gift he bought for his wife. He had did all his shopping in nov. so by time Christmas came it was over 30days. They would do nothing for him. Not even...
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Anonymous
Anonymous

It is YOUR responsibility to know the return policy, not the store's responsibility to cave in and cater to you. And when you order for store pick up, guess what, there is a ...

MakeMyDay2016
MakeMyDay2016

If you were not involved in the situation why does it bother you. Basically every store had the same policy. As for losing the receipt for the shoes, why not grow up and acc...

#989531
Reply to reviews
In 2015, while I was unemployed, I decided to apply for a job at the Kmart in Wooster, Ohio, since my home was only two miles away. In the past, the process was done on paper, but some "genius" decided to make it 'easier' by putting the application process on-line. I...
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#989511
Reply to reviews
I guess you are all closing because your customer service sucks. My earbuds broke I have the receipt but they need the box too. Really. Close Clermont Kmart you suck.
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Anonymous
Anonymous

So... because you're a ***, it's their fault? They need the packaging for a few reasons: 1) to verify that the item is the correct item on the receipt, 2) the UPC is required...

MakeMyDay2016
MakeMyDay2016

So since you are obviously too young to hold on to the box you should have given it to an parent. I applaud you for being able to keep your receipt. Not many two year olds wo...

1.0
#988685
Reply to reviews
I bought expensive roll of Christmas lights that lasted only a couple of days. When I tried returning them (after Christmas) they said that they don't take Christmas item returns! They then said that I needed my receipt, which I didn't have. They gave me a number to...
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Anonymous
Anonymous

Hate to burst your *** bubble, but no store will accept returns of holiday items after the holiday, that's just plain and simple logic. You can't return your uneaten Christma...

1.0
Product
I didn't like
  • Run around
#988683
Reply to reviews
I had been to Kmart to let them know about bike I bought for my sons birthday as a gift but it was not assembled well went to report this as I am unhappy my little one was disappointed with the bike But to my surprise instead of solving my query inefficient Kmart staff...
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MakeMyDay2016
MakeMyDay2016

After reading your review I can say I am glad it is not just American's that mess up the English language

1.0
#987441
Reply to reviews