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I would love to talk to someone about these matters that i have with kmart. First of all, they don't never have any sale papers at the door, and then we you ask the associate for 1, they say that, they didn't send them any. So how can you have a store with no sale...
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Anonymous
LaughNhard2

So everyone should kiss your ***? It's 2017 ads are online

Anonymous
Anonymous

Ask for the Shop Your Way customer service phone number. The employees at the store aren't able to access the Shop Your Way system, a manager can usually add some points--but ...

1.0
#1028770
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Went to Kmart located at 1998 Bruckner blvd to purchase a fan while on the second floor I encountered a Kmart employee (older Hispanic woman) I asked her where the fans were located at and she said normally in the back but they were not out yet. When I asked her why...
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3.9
#1024265
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I purchased jeans approximately 2-3 weeks ago. The person I purchased them for was hopspilalized and just now got to try them on. They do not fit. The sales receipt cannot be found, however, I took them back with all tags on under the assumption I would get store...
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Anonymous
LaughNhard2

How is this their problem? You're the dumbazz

Anonymous
Freki

So you couldn't be responsible, as an adult (which I assume you are), and accept that you lost the receipt? Very very few places accept a return without proof you didn't stea...

1.0
I didn't like
  • Worst customer service
  • Disgraceful customer service
#1023280
Reply to reviews

Kmart Website Review

Kmart
#1006556
2.5
Details
Their website is so bad the should just get out while they can just so far behind or stay open and save money by shutting their website down be a little store like big lots
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kmart Manager Review

Kmart
#993294
3.8
Details
So after a short talk to the manager she looked at the receipt and wit possitive attitude just how all associates and us the customers should interact wit eachother solved the issue in no time i took my time to talk *** now i take it to talk about the store positive side as well not just the bad part of the story thanks
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Energizer Flashlight Review

Kmart
#993223
3.6
Details
Given the wrong info when purchased item directly from mart store less than a month of original purchase and wit the original receipt in hand they wont either exchange or refund me the almost $19.00 item that by the way walmart has for $14.00. Bad customer service attitude u get treated like *** as soon as they see u walking wit an item on hands
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Discounts and Special Offers
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Value for money

Kmart Cashier Review

Kmart
#970953
1.0
Details
Clerk at K-mart was the worst ever - he was more interested in his phone & ear plugs than basic cashier services. His name is Collin and he is at the Oconomowoc store. This individual should be terminated so he can get back to his life.
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I tried exchanging a coat my som received as a gift for the exact same coat in a bigger size. I was told in the store that I needed a receipt to do anything. When I explained that it was a gift and I didn't have one, I was told to call customer service. When I called I...
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Anonymous
LaughNhard2

Drama queen! They have gift receipts. You're just mad cause they told you no... your problem not Kmart

Anonymous
MakeMyDay2016

If you are old enough to be having children, you are old enough to not mistake being told "no" as rude. I am sure even your son is smarter than you are.

1.5
#1014066
Reply to reviews
Bad Customer Service. I went to KMART tonight 2/21/17 to return a box of baby diapers one of the many things I purchased for my great granddaughter. The lady looked at me funny when I walked to the counter. I explained that I wanted to exchange NB diapers for a box of...
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Anonymous
LaughNhard2

Sounds like Great Grandma was confused

4.0
#1011958
Reply to reviews
Sunday 1/13/17 my wife and I went into the K-mart on Lee Rd, inDes Plaines. IL to shop. We puchased ski pants and Round Sofa seat for toalet, and other stuff. After making a purchase I check pants at home and looks fine. But I was wrong, because when I went to ski last...
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Anonymous
LaughNhard2

30 means 30. You should have taken the 40.00 and invested in a spelling class

Anonymous
Freki

30 days is 30 days is 30 days. Doesn't matter if you're the president or a kid, 30 day policy still stands, and it's not a recent change, it went from 90 to 30 days 2 years a...

2.6
Product
I liked
  • Cean store
I didn't like
  • Return policy and customer service
#1008881
Reply to reviews
Sunday 7/17/16 my wife and I went into the K-mart on Brice Rd. in Reynoldsburg, OH to shop. After making a purchase we were leaving and had just walked out the front door and that’s when we saw a shopping cart against our car. We went to the car and moved the shopping...
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Anonymous
WowAnotherDumbazzHere2

WTF a bent? if a rock hits your car driving down the road do you blame Jesus? Start taking a bus

Anonymous
Anonymous

Why is kmart negligent? How can you prove it is kmart's fault that your car was damaged? Some *** of a person could have pushed that cart into your car just because or just le...

#1008864
Reply to reviews
I bought similac formula and tried using a $15 off coupon towards it and they refused to take the coupon. When i messaged them they told me they could send me a 5% off coupon... i had already bought the formula at full price and now they want to give me just 5% off my...
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Anonymous
Anonymous

On and their excuse for not taking the coupon was that the coupon was expired. It only expired a day ago. I mean if it was a week ago that the coupon expired, or a month ago...

1.0
#1006097
Reply to reviews
I bought my daughter a nail spa for Christmas bought it on Christmas Eve. She just opened it yesterday and the *** thing doesn't work I try to return it today and the sales associate says oh it's past 30 days there nothing I can do. Nothing I said to her that is the...
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Anonymous
WowUDumbazz0

Call 1-800-dumb-*** they may give a chit. 30 days is 30 days. Not whenever the *** you feel like it

Anonymous
Anonymous

I'm sorry to hear that. What state was this store in that you bought it from? I had to dig a nail spa out for a customer on Xmas eve I'm a former employee. Kmart treats the cu...

1.7
#1001668
Reply to reviews
I ordered online for local pickup. Waited over 20 minutes for someone to help me at the customer service desk. I saw two other store associates walk by, both saw me waiting there but ignored me and kept on walking. Finally when someone showed up, I asked to pick up my...
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Anonymous
Anonymous

It should take about 2-4 hours for an online to process, pick, and pack an order. Considering how short staffed kmart is, there are online orders that don't get picked until t...

Anonymous
Freki

If you would read your emails, you would have read that you need to wait until you get an email saying it's ready for pickup. You get an email confirming your order that will...

#1001091
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