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Kmart - Terrible policies
Kmart - Terrible policies
Kmart - Terrible policies
So I ordered a 4-pack of Hanes X-Temp (Performance Cool) )% cotton Long Leg boxer briefs in all black. Instead I received X-temp (ACTIVE COOL) cotton regular length. I try to exchange online and guess what the product page is gone. According to Target's customer...
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Anonymous
Anonymous

WITH CUSTOMERS LIKE YOU TARGET SURE IS GOING OUT BUSINESS,WEAR YOU DRAWS AND BE HAPPY

Anonymous
BETTY

HEY MORON WHY YOU TALKING ABOUT TARGET ON KMART WEBSITE..

3.0
#1194186
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This is an issue that I have with both Kmart and Sears, so I'll be sure to share my frustration on both pages. My problem is not unique--Sears/Kmart messed up my order, took forever to resolve the issue, which then was ALSO messed up, which resulted in a second round...
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Anonymous
Crystal Williams 3084

kmart don't care about the customer just your damn money. you wanted a cheap deal and you got what you paid for. Hate that you wasn't treated like royalty just your money. Dea...

1.8
I didn't like
  • Horrible customer service
#1146004
Reply to reviews
Kmart.com can change the price of your order, and not honor their online price!
Kmart.com can change the price of your order, and not honor their online price!
I ordered from Kmart.com from the telephone, since I did not have access to a computer at the moment. The item I ordered was $134.99 for a 420 Piece Mechanics tool set. The representative Tyler, then proceeded to order it from Sears.com where it is $229.99 Without...
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3.1
I didn't like
  • Website
  • Customer service and their value for customers
  • Your customer service
#1167128
Reply to reviews
I ordered 3 men’s shirts and they sent 3 pair of ladies slacks. I sent the ladies slacks back and they only gave a partial refund for 2 of the shirts and nothing for the 3rd. I spent almost an hour on the phone trying to get my refund with no luck. I had a hard time...
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1.8
I liked
  • Ease of ordering
I didn't like
  • Sent wrong items and wont give full refund
#1224068
Reply to reviews
I purchased 6 room darkening shades from kmart.com. When they got here, they were barely light filtering. Went on the kmart.com website to plan a return. Kmart arranged the return. UPS came and picked them up the next day, and I was given a receipt. Tracking online...
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Anonymous
BETTY

I NEVER HAVE PROBLEM WITH MY ORDER I PRESS THE RIGHT ITEM A WOW I GET THE ITEM I WANT

1.3
I didn't like
  • Customer service and contact information is a joke
#1230878
Reply to reviews
We shopped on racks for up to 70% off. Our sale prices should have come up to $17 for two shirts and a pair of pants when we got uo to the register she said $45 and refused to listen to me for a second when i said there was like twenty of each item on the racks we...
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Anonymous
Mike1980

It's not an airport, you don't need to announce your departure

Anonymous
Ruth

Never buy jewelry from Kmart or Sears it *** over priced . The employees are rude an are not helpful at all. Customer service is a joke an warranty plans aren't worth the pape...

1.1
#1183586
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I put 200 dollars in layaway.. .disney fountain and a Mickey mouse chair..I have to pay for it every 2 weeks so when I went in and noticed the fountain was now 14.00 cheaper...so while i was making a payment i ask if they could give me a price adjustment...they said...
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3.2
I didn't like
  • Results i got from my layaway
#1260773
Reply to reviews
I bought 2 pillowcases but one rang up as sheets. I took them back and the employee said she absolutely remembered ringing up sheets for me. I indicated I have a California king and their sheets do not fit. She insisted to the point she requested me to bring all my...
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#1240598
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So I bought an item off the Kmart site beginning of Dec, missing several pieces. Contact Seller, didn't know it but was a marketplace item! big mistake buying this way!!! he said he would send parts, only got a few, not all. Tried to contact again but no answers AT...
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Anonymous
11

The return policy doesn’t start until you pick it up from layaway. Who ever told you that the policy starts while it’s on layaway has no clue what they are talking about

Anonymous
kathy

do not but any appliances from kmart. they tend to break down with I 30 days. after 30 days, that also include if it been sitting in layaway the 30day,return policy is ticking...

I liked
  • Discounts
  • Prices
I didn't like
  • Damaged
  • Missing items
  • Customer service
#1184205
Reply to reviews

Contact Kmart

Mailing Address:
Sears Holding Company Headquarters
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(866) 562-7848
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Kmart Products and Services

I purchased several types of Christmas stockings before Christmas as I was going to do my baby announcement and could not decide which size or color. I went to return the left over ones I didn't use yesterday still 12 days before their 30 day return policy and they...
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Anonymous
Mike1980

Reading your post clearly shows you're unstable

Anonymous
Anonymous

Just as an FYI yes it is legal. I love it when people think the law will protect them for a refund. Once you purchase something it’s yours. No one is obligated to give you mon...

#1168155
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