customer service store customer service manager money people order items item

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Verified Reviewer
1.0
Details
I bought two pairs of these shoes. I found out a month later they are breaking from the bottom. I call customer rep. Saids Im stuck nothing she can go for not even A store credit. This is bad service. You sell us garbage and expect us to not return something that is...
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3 comments
Anonymous
#1800196

The one good thing about sneakers from KMart is that you don't have to worry about any thugs or gang-bangers mugging you for your shoes. What hoodlum in their right mind would want to be seen out in public wearing such poor quality crap shoes like that?

-- KMart shoes are the shoes that you get to wear when you know that you will be traveling by foot through some rough neighborhoods. That way, you can leave your Michael Jordans that you normally wear at home, and slip on the KMart sneaks to sneak through decrepit & rundown neighborHOODS where there are sketchy, scary & sleazy looking characters milling around on the street, waiting for an unsuspecting victim to come strolling along.

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Review
#1725514 Review #1725514 is a subjective opinion of poster.
Service
Kmart Customer Care
Cons
  • Rude and unsympathetic employees
  • Damaged
  • Issue resolution
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • unprofessional attitude

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Verified Reviewer
1.0
Details
I was at this store on 12/14/19 around 1230pm and waited in line at customer service for over 15 minutes and then went shopping in store. The store had flyers advertising Blow Out sales for the day and if you texted CHEER to 56278 you would get $5.00 off purchase of...
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Review
#1732440 Review #1732440 is a subjective opinion of poster.
Service
Kmart Manager
Cons
  • Customer service and contact information is a joke
  • Management unwilling to assist in customer needs
  • Being mislead
Reason of review
Poor customer service
Preferred solution
replace store manager
Tags
  • coupon ripoff
  • liar

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Verified Reviewer

Don't bother. Your order will be incomplete and no response when attempting to contact! | Kmart review

1.0
Details
Order # 898352972 Hanes boxers 6-pack. Received Hanes boxers 5-pack. Bate and switch is illegal!
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3 comments
Anonymous
#1801258

May one of the customers shopping at Kmart had shifted their britches and needed an emergency pair to go switch into in the restroom. So they took one of the pairs out of your six pack.

dtbigfoot
#1801672
@Anonymous

Actually, I just received a partial refund credit on my credit card more than necessary to cover the difference in cost of the missing pair. I must say that I was quite surprised. dtbigfoot

Anonymous
#1802097
@dtbigfoot

I loved that move "They Legend of Boggy Creek" that came out in 1972. I am a believer.

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Review
#1748064 Review #1748064 is a subjective opinion of poster.
Cons
  • No customer service
Reason of review
Poor customer service
Loss
$10
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Watch the prices. Not always the same as on the shelf. | Kmart review

Watch the prices. Not always the same as on the shelf. - Kmart review
Watch the prices. Not always the same as on the shelf. - Kmart review
Price on shelf said 10cents for led color switch lights.manager refused to sell me lights at that price. Said it was the display price. I feel it was the price of the item on display
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Review
#1719523 Review #1719523 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$1
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Nov 02, 2019

And for your information the only thing I wanted was: yes we have your frame or sorry we dont have your frame.

Update by user Nov 02, 2019

I have to add something very important.I made a mistake forgetting the frame picture, but I should not have been treated as a thief and a liar by your rep at...

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Review
#1696703 Review #1696703 is a subjective opinion of poster.
Cons
  • Poor
Reason of review
Order processing issue
Loss
$13
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
So I walked into k-mart that was closing. Mind you it has a sign on the outside saying K-MART. I shop and when I go to pay, I show them my email that K-mart sent me stating I am to receive $7 off my $7 or higher purchase. I purchased $14 total order. The lady at...
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1 comment
Anonymous
#1813481

Yes, but all of the crap that you purchased was probably on sale for 40% or more off the regular price, so you got a really good deal anyway, even without using the coupon.

Review
#1765988 Review #1765988 is a subjective opinion of poster.
Product
Kmart Coupon
Pros
  • Are going out of business
Cons
  • Poor customer service
Reason of review
Was not able to use the coupon that K-Mart sent me.
Loss
$7
Preferred solution
Return of the $7 that I would have normally gotten if I could have used my $7 off of $7 coupon. I purchased $14 and paid $14
I am a 80 year old lady and I got ripped off about 2:15pm today!!! Wanted to exchange 2 pairs of pants and they would only give me credit for 1 pair. They made me pay for the second pair. I will be glad when Kmart closes!
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50 comments
Tyshawn
#1723063

You need to have your parents teach you and educate you onto that! I am guessing you're not a adult but an child.

I am 80 years old. My parents are long dead.

Nice on though. Perhaps if you reread my reviews and posts you would know this.

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Review
#1457650 Review #1457650 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Counseling of Employees | Kmart review

2.2
Details
Nasty attitudes, *Customer Service Desk, disrespectful to customers, throw bags at customers and refuse to bag items.
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1 comment
Anonymous
#1803737

That be the El-Cheapo way.

Review
#1755335 Review #1755335 is a subjective opinion of poster.
Service
Kmart Customer Care
Reason of review
Poor customer service
Preferred solution
Termination

Avoid at all costs | Kmart review

1.0
Details
They say they don't do q credit check. I make over 4300 a month guaranteed income and I was denied leasing. Customer service is deplorable.
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1 comment
Anonymous
#1781868

I used to love watching the skit that Johnny Carson used to do on his show of "K-Mar, the Discount Magician". I would always laugh hysterically at all of the jokes.

Review
#1711072 Review #1711072 is a subjective opinion of poster.
Service
Kmart Customer Care
Cons
  • Customer service and contact information is a joke
  • Understaffed
  • Rude employees
Reason of review
Poor customer service
Loss
$52
Preferred solution
Let the company propose a solution
Tags
  • k-mart

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Kmart does not honor their coupons
During purchase at Kmart, Westwood NJ, last weekI received $10 off coupon. This week doing shopping at Kmart again I was hopping to use things coupon. The employee at the cash register refused to honor this coupon and couldn't provide with any reasonable explanation...
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6 comments
Lenix
#1759698

Also child, you do know that she can sue you for using her picture without permission right? Well technically it would be your parents that are sued since you are a minor. They need to take away your phone until you can use it maturely.

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Review
#1669002 Review #1669002 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Price reduction