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So I bought an item off the Kmart site beginning of Dec, missing several pieces. Contact Seller, didn't know it but was a marketplace item! big mistake buying this way!!! he said he would send parts, only got a few, not all. Tried to contact again but no answers AT...
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Anonymous
11

The return policy doesn’t start until you pick it up from layaway. Who ever told you that the policy starts while it’s on layaway has no clue what they are talking about

Anonymous
kathy

do not but any appliances from kmart. they tend to break down with I 30 days. after 30 days, that also include if it been sitting in layaway the 30day,return policy is ticking...

I liked
  • Prices
  • Discounts
I didn't like
  • Customer service
  • Missing items
  • Damaged
#1184205
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We shopped on racks for up to 70% off. Our sale prices should have come up to $17 for two shirts and a pair of pants when we got uo to the register she said $45 and refused to listen to me for a second when i said there was like twenty of each item on the racks we...
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Anonymous
Ruth

Never buy jewelry from Kmart or Sears it *** over priced . The employees are rude an are not helpful at all. Customer service is a joke an warranty plans aren't worth the pape...

1.1
#1183586
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Bruce at Bismarck kmart store cant do his job. He made another person do his job for him while he just stood their doing nothing. That's what I seen when I was up their two weeks ago. I guess. you get paid for doing nothing and standing around. In my opionion you work...
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#1173694
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I purchased several types of Christmas stockings before Christmas as I was going to do my baby announcement and could not decide which size or color. I went to return the left over ones I didn't use yesterday still 12 days before their 30 day return policy and they...
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Anonymous
Anonymous

Just as an FYI yes it is legal. I love it when people think the law will protect them for a refund. Once you purchase something it’s yours. No one is obligated to give you mon...

#1168155
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During Christmas time before heading to work. I stop by KMart Guam. I bought $300.00 maybe plus merchandise. I was at the counter, then I glanced at a stacked of small coolers that was just perfect for work. I asked a sales clerk that was just chatting with the sales...
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5.0
#1168109
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Kmart - Of little help

Was lied to. Was told my first order woul be canceled but it was not
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1167880
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I bought a Kenmore space heater from KMART on 11/28/17. By 1/12/18, it wouldn't work anymore. Took it back to KMART and they refused to offer refund or even store credit because I was trying to make the return over 30 days (which is their policy). They gave me a number...
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Anonymous
Anonymous

I called KMart, Guam for a price check on HDMI cord. The electronic department male that answered my call, price code me as 1899. So I asked him, “Sir, is it $18.99? three tim...

1.0
#1167761
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Kmart.com can change the price of your order, and not honor their online price!
Kmart.com can change the price of your order, and not honor their online price!
I ordered from Kmart.com from the telephone, since I did not have access to a computer at the moment. The item I ordered was $134.99 for a 420 Piece Mechanics tool set. The representative Tyler, then proceeded to order it from Sears.com where it is $229.99 Without...
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3.1
I didn't like
  • Your customer service
  • Website
  • Didnt respect the prices
#1167128
Reply to reviews
I ordered a simple bedsheet set $18 that's it to be delivered to the Billerica ma store for pickup on Dec 23 week went by nothing called the store not there 3 days later went to the store no there was told call customer service 2 days later email from sears cs there...
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4.4
I liked
  • Billerica store professional
I didn't like
  • Receiving an on line order timely manner sucks
#1164051
Reply to reviews
I purchased a handheld carpet spot cleaner on 11/12/2017. This was a Christmas gift. It ended up being a duplicate gift and they would not accept it as a return, as it was over 30 days. This is the WORSE return policy I have ever seen. Did it say it on their receipt?...
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1.0
I didn't like
  • Terrible holiday return policy
#1163189
Reply to reviews