Latest review first
Kmart - I never received my hardware kit
Purchased a fire pit never received the hardware
Recently, I returned to the site of the former KMart store that went out of business in Lake Charles, Louisiana. It was real sad. All of the signage had been removed and the fenced in area where they kept outside stuff was completely gone. The doors had metal coverings...Read more
Kmart - Supervisor Rude
The Supervisor was very rude and unprofessional when I tried to returned a christmas lights. She also needs to train better her employees as well. Her name is Gildalyis and the store location is at Montehiedra, PR.
I ordered online two cell phones- BRAND NEW! I received the Tracfone Rebel 3 LTE 69.99 yesterday. When I took it out of the mailer, the phone packaging was all ripped up, in the box were items obviously used. When I turned on the phone(the battery was installed so that...Read more
I didn't like
- Outsourcing delays actual solutions
I ordered a swingset for my grandchildren in July.The young lady who took the or indicated it would be delivered and setup in early August. When ttheir delivery service arrived on 8/16, they said they do not setup. I called the online order dept and told them to pick...Read more
I placed an on-line order on July 3rd, 2018. When i placed the order i did not realize that the store was so far away. I am in Chicago, IL and the store was in Indiana. I never picked up the orser and tried to cancel. The order was supposed to be canceled if no one...Read more
Kmart - Defective merchandise
I purchased a bag. I took it on vacation. The first time i used it the zipper unraveled. The store is not willing to help and i was just refered to another department.
Made an order for same day pick up. Never received text for pick up. Called the store they did not have the item Contacted customer service to cancel my order. They were rude and refused to cancel order good customer service is the key for repeat business. Problem...Read more
Kmart - Bugging floor while customers shop causing breathing issues
Store policy to buff floor while customers shop in violation of clean airdusty old buffer is throwing dust and other particles in the air
I ordered 4 pairs of shorts online, (there are no existing stores anywhere near me) and they were huge. I have worn the same size for years, and ordered online several times from several places....never a problem. Their sizing is way off. I called to get instructions...Read more
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