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I ordered online two cell phones- BRAND NEW! I received the Tracfone Rebel 3 LTE 69.99 yesterday. When I took it out of the mailer, the phone packaging was all ripped up, in the box were items obviously used. When I turned on the phone(the battery was installed so that...
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Company wrote 0 private or public responses to the review from 22 hours ago.
I didn't like
  • Outsourcing delays actual solutions
#1420623
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I ordered a swingset for my grandchildren in July.The young lady who took the or indicated it would be delivered and setup in early August. When ttheir delivery service arrived on 8/16, they said they do not setup. I called the online order dept and told them to pick...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.0
#1420396
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I placed an on-line order on July 3rd, 2018. When i placed the order i did not realize that the store was so far away. I am in Chicago, IL and the store was in Indiana. I never picked up the orser and tried to cancel. The order was supposed to be canceled if no one...
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Company wrote 0 private or public responses to the review from Dec 01.
1.0
#1412314
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Kmart - Defective merchandise

I purchased a bag. I took it on vacation. The first time i used it the zipper unraveled. The store is not willing to help and i was just refered to another department.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 24.
2.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1406828
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Made an order for same day pick up. Never received text for pick up. Called the store they did not have the item Contacted customer service to cancel my order. They were rude and refused to cancel order good customer service is the key for repeat business. Problem...
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Company wrote 0 public responses to the review from Nov 18.
h.kitchener
h.kitchener

Or, and here's a novel idea: you could have driven to the store, went inside, examined personally the items you wanted, paid for the groceries and driven home with them. Wow! ...

1.0
#1403167
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Kmart - Bugging floor while customers shop causing breathing issues

Store policy to buff floor while customers shop in violation of clean airdusty old buffer is throwing dust and other particles in the air
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 18.
1.0
Details
Customer service
Staff
#1402929
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I ordered 4 pairs of shorts online, (there are no existing stores anywhere near me) and they were huge. I have worn the same size for years, and ordered online several times from several places....never a problem. Their sizing is way off. I called to get instructions...
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Company wrote 0 private or public responses to the review from Oct 18.
1.0
#1384925
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Store in Mahopac Ny is a disaster..Items are never in correct spaces on shelves which should correlate with the prices.Items routinely ring up wrong at register.Most of the check out lines are never open
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Company wrote 0 private or public responses to the review from Oct 12.
Anonymous
TheCustomerIsAllWallsRight

Not to worry, it is only a matter of time before this store is shut down just like all of the other KMart and Sears stores have been shutting down. Maybe they'll turn the sotr...

#1380399
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I just went to the Kmart store on Patton Avenue in North Carolina looking for a wireless bra because I just had breast cancer surgery and needed something to wear comfortably. While I was there I couldn't find a decent priced bra, nothing was on the racks they needed...
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Company wrote 0 private or public responses to the review from Sep 29.
h.kitchener
h.kitchener

Sears, the parent company of Kmart, is now a penny stock. That might tell you something. Best to shop elsewhere as they may not be around in awhile given their financial strai...

1.5
#1369121
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Kmart - Good Service

Due to store closings in my area I ordered on line instead making a trip to Kansas City. I placed my order on Mon and receive my items on Wed. How good can that be..thank you!!
Company wrote 0 private or public responses to the review from Sep 27.
#1367181
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