Kmart - Review about Pants from Erie, Pennsylvania

176 of 790 Kmart reviews

Was at kmart on 26th street in erie pa.Worst customer service i have ever seen.

I am a 38 year old father of 7. My son got a pair of school pants as a gift they where to small so i wanted to just get a bigger size. There was 3 people in front of me. It took 45 min till i was up.

Lets start with the lady behind the desk started to talk to another employee that was comming in to work, hello im the customer. So i tell the lady i just need to get a bigger pair she tells me i have to return and get a gift card for a lower price of the pants.. What!!! Then she proceeds to tell me that they are not there pants.

Ok the tag on them say not only that we are standing about 20 feet from the kids department with the pants in plain site. So in short you have lost another customer who will take there money to another store.

If this is your idea of customer service i truly hope you close your doors in erie so we can get a department store that cares if there customers are happy.Hope karen my cashier learns how to treat people.

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Customer service

Reason of review:
Poor customer service
Product or service
Review category
Footwear and Clothing
review #752133 by

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Dec 17, 2015 #1079933

7 kids?!?!? In this day and age who in their right mind has 7 seven kids?? And you don't get your kids a "GIFT" of a pair of school's your responsibility to cloth, feed and shelter 50 percent of ALL of your buying 1 pair of pants?? Most kids get a few new pair of pants for starting school, and you have 7 and claim it was a freaking gift??????? Ugh hope your food stamps are worth it..use a condom for christsakes

3 1 Reply

Dec 17, 2015 #1080066

Omg people like you need to fall of this earth!!!
Read what you type before you hit send. It might save you from sounding *** as you must beeeee!

4 0 Reply

Dec 18, 2015 #1080798

Do you know the meaning of the word "gift". That does not mean that he cannot cloth and feed his gift. It just means that someone gave him pants as a gift. Most likely the child is teenager or around that age and they don't know what to get him so they bought him something he can use. But the Kmart website and Kmart are two different companies. However his attitude is childish when he is expected to follow the same rules as anyone else, and the only shame is he is raising seven young people to be like him. He will not be missed.

0 1 Reply

Dec 19, 2015 #1081005

My first sentence should read, that does not mean he cannot cloth and feed his children.

1 1 Reply

Dec 20, 2015 #1081531 Ontario, Canada

Yeah, seven kids, their last name must be Weasley.

1 1 Reply

Dec 16, 2015 #1079352

Please don't home school your children.

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