Not resolved
Customer service
Price Affordability

I do my Christmas shopping early. I have shopped at KMart for YEARS!

I decided that I wanted to take one of the gifts I bought for someone back WELL before Christmas, since I didn't think it would fit. I had my original receipt and tags on the item. The item was purchased on the 30th of October. I was not offered gift receipts for any of the items I bought that day.

I was not aware that KMART only has a 30 DAY RETURN POLICY . . . I can't believe that this big chain only allows 30 days, especially during the holiday season.

They refused to take back, refund, or give me store credit on December 10th . . . BEFORE the holiday.

So I got penalized for SHOPPING EARLY!!! I want others to be aware that this is absurd!!! I WILL NEVER PATRONIZE KMART or SEARS again . .

. it's no wonder they are closing stores . . .

They need to check out their competitors" return policies . . . Target, Macy's Kohl's, WalMart, etc .

. .

. Thorougly disgusted and I have four more gits that I hope fit the people for whom I bought them.

Product or Service Mentioned: Kmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $25.

Preferred solution: Full refund.

I didn't like: Return policy.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

ah take your five dollar crap gift and shove it!i am CEO of Sears and we don't need your money!


Most stores limit returns to 30 days. A common practice.

It is what it is.

Don't worry about not shopping at Kmart in the future. The way they are closing stores, you won't find one anywhere close very soon.

You May Also Like