Kmart - Refused return
I tried to return items bought by my daughter that was visiting from OKLAHOMA.She has 3 small children very busy, receipt was discarded with bags in trash.
Tried to return 2 items that she purchased, shampoo and conditioner, valued at 5.99@. My intention was to get store credit , which WALMART!!!! does, and spend it as soon as I got the store credit card. Your customer service person and manager said, ABSOLUTELY not, explaining store policy.
I clarified why there was no receipt, still an emphatic NOOOO.Well, I will drive the extra 5 miles and shop at WALMART exclusively, and you will loose more than 12.00 REALLLLLLLLLLLLLY BAD CUSTOMER EXPERIENCE AND POOOOOR SERVICE.
Review about: Shampoo.
Reason of review: Return, Exchange or Cancellation Policy.
I liked: Store.
I didn't like: Customer service.