2.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
7 comments

I tried to return items bought by my daughter that was visiting from OKLAHOMA.She has 3 small children very busy, receipt was discarded with bags in trash.

Tried to return 2 items that she purchased, shampoo and conditioner, valued at 5.99@. My intention was to get store credit , which WALMART!!!! does, and spend it as soon as I got the store credit card. Your customer service person and manager said, ABSOLUTELY not, explaining store policy.

I clarified why there was no receipt, still an emphatic NOOOO.Well, I will drive the extra 5 miles and shop at WALMART exclusively, and you will loose more than 12.00 REALLLLLLLLLLLLLY BAD CUSTOMER EXPERIENCE AND POOOOOR SERVICE.

Review about: Shampoo.

Reason of review: Return, Exchange or Cancellation Policy.

I liked: Store.

I didn't like: Customer service.

Had an Experience with Kmart?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1322485

Here's a tip for you: if you're a shop your way member, Kmart will email you a copy of your receipt upon request. If she did that, you could just have her email you a copy of the receipt and you could get the refund done that way. They will except the receipts, I assure you

Anonymous
to Anonymous #1330428

I appreciate your input.

You understand the root issue, which is poor customer service.

It is a pleasure to communicate with someone that has class and great communication skills.

Youaredumb
#1320519

You can only blame your daughter for being irresponsible and lose her receipt.You did not raise her right if you are making excuses for her.

Do you really think that your daughter is special because she has three children?Maybe someone should take your daughter's children from her and put them in a foster home, Who knows one day she may forget to feed them.

Anonymous
to Youaredumb #1330426

This sight is for customer service issues, not people bashing.

You should see an anger management counselor instead of using this arena to spew your venom.

Anonymous
New York, New York, United States #1318104

NewsFlash - Nobody cares that your daughter is busy with 3 kids she chose to have and can't keep track of receipts. Such a fuss over $6 worth of hair products ? Grow up !

Anonymous
to Anonymous #1330423

obviously you have other personality and anger issues.You seem to enjoy bashing people you don't know.

The point of this sight is customer service issues, not people bashing.How the receipt was lost is incidental.

There are good counselors that can help you resolve your hostility.

Anonymous
#1317996

So YOU seem to think that because one store does something that EVERY store should do it.A receipt is PROOF that you did purchase the item either at THAT store or THAT company.

If YOU cant be bothered to keep that receipt then DONT BOTHER trying to take it back!!! Thats a YOU problem and NO wally world DOESNT do that all the time. ONLY on items they are sure wally world sells!!!

PLEASE do the world a favor and keep your cheapness AT walmart.YOU deserve what YOU get at walmart.

You May Also Like

WALMART CREDIT CARD BANK Walmart "This store along with several other stores or companies uses "Synchrony Bank" which is the new name for GE Money GE Capital Retail Money Bank GE Capital Retail Bank for..." Read more Lowes floor installation disaster. Lowes "Installed Feb. 2017. Kitchen and utility room. Ripped out, June 2017. Installation error caused water damage including black mold to baseboards and drywall. Situation: Purchased Geospring Water Heater from Lowes..." Read more Walmart - Quality Pets/starvation policy is knowing willful cruelty of Puffers Walmart "When I found Green Spotted Puffer fish at Walmart in February 2015., I was shocked. All were emaciated and suffering from fin rot, ich, flukes, and parasites. The associate warned..." Read more Kmart - Overall Impression Review from Philadelphia, Pennsylvania Kmart "Kmart 7198 Aramingo av is the worst!It's dirty, the store managers Diane is rude and nasty. The bathrooms are always dirty. That place need to be closed down...." Read more FEMA - What tha..... TALK ABOUT GETTING IT. FEMA "I WAS RAN OVER BY A RENTA CENTER TRUCK 12 27 2016 after three monthes of phyisical theraphy two spine surgeries i learned to walk again well i took a..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more Directv Now - DIRECTV - Not Providing Credit Promised on Wireless Genie Mini, agreed upon as a convience to installers. Directv Now "On 03/17/17 we signed up for DirecTV, on 03/24/17 the installers came to setup the system, was based on a promotion of receiving a $150 prepaid card. The main (upstairs)..." Read more Israel B Garcia Jr Law Firm - ISRAEL B GARCIA JR IS A THIEF Israel B Garcia Jr Law Firm "Uriel Manzano 3 months ago(Translated by Google) The lawyer worst of all lawyers. It is not present in court and tells you lies. And when you go to complainq he..." Read more