Kmart - Not satisficed with online experience
Tried numerous days and hours trying to redeem over $100.00 worth of points.
Ends up I owe 22.00 for shipping. I spent hours trying to order health and beauty items I get to the end and it says I can't use my points.
Then I go to household products. Order 100.00 same thing can not use points. Then I go to clothes. I click on KMART ONLY order items totaling 95.00 in the Kmart column.
Get to the end I am charged 22.00 for shipping. Clearly says free shipping over 35.00. I ask the chat person. She said you bought 4 items Kmart and 3 Sears.
HELLO!; Why am I paying shipping on the Kmart items? NO answer. She signed of the chat. Worked there for 40 years and no wonder everyone hates the place.
I just want to use the points and cut up the card. Worthless, Much better with discover.
All stores and EVERYTHING you want. Hate Kmart.
Monetary Loss: $22.
Preferred solution: i bought all kmart items and was charged 22.00 shipping.
Kmart Cons: Being mislead, Customer service and their value for customers, No customer service.
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