Made an order for same day pick up. Never received text for pick up.
Called the store they did not have the item
Contacted customer service to cancel my order. They were rude and refused to cancel order good customer service is the key for repeat business. Problem solving to satisfy a good customer does wonders. Never ever again.
No wonder they are failing
I waited all day. I should have just went out to another retailer before placing an order.
Product or Service Mentioned: Kmart Customer Care.