Spent an hour shopping, then went to pay and saw a whopping 3 whole cashiers open DURING THE HOLIDAY SEASON with 10+ people in each line. Stood there for 20+ minutes waiting to pay, finally get up there for it to be my turn and the computer turns off.
Grab my stuff back, go to customer service to ask to check out with my hand basket that had less than 10 items and they told me "Well, it can't be a lot of stuff." So, I promptly threw my basket on the counter and told them they have the worst *** store I've ever been in. Call the only phone number for the store 5+ times and it just kept ringing, ringing, ringing until FINALLY someone picked up. Asked why it took sooo long for someone to pick the phone up and she said it's because she's the only one up there. Asked to talk to someone else about my *** service and all she said was, "Sorry." HOW ABOUT HIRING MORE PEOPLE IN A GIANT *** STORE LIKE THAT, ESPECIALLY FOR THE HOLIDAYS?
WHO RUNS THIS PLACE? Must be an *** because a monkey could run the store better. Also overheard one of the ladies say she only had 1 cashier scheduled for later.
I WILL NEVER SHOP THERE AGAIN. CLEARLY THE CUSTOMER DOES NOT COME FIRST.
Product or Service Mentioned: Kmart Cashier.
Reason of review: Poor customer service.
Monetary Loss: $75.
Preferred solution: Let the company propose a solution.