Manufacturer: Kmart Category: Shipping Services Clear all filters (11 of 11 reviews match)
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Kmart - Received a Wrong Damaged Item
Kmart - Received a Wrong Damaged Item
Got my package from kmart and found out they sent me a much cheaper item than the one I have ordered. The item I received was damaged before the shipment as I can tell someone tried to fix the tearing box with tape. The store didn't have the item in stock and I ordered...
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1.3
I liked
  • Good promotion
I didn't like
  • Lack of cashiers
  • Return policy
#996914
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Where do I begin???First I placed an order for pajamas for Christmas gifts for my kids. I buy the girls all the same stuff, 3 pairs of the same pjs 2 xl's and one large. I receive 1 pair large, 1 pair extra large and 1 pair 1X. I went online to try to find out how to...
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1.7
#974119
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Of course which is to late for Christmas so now my daughter doesn't get a present because of the incompedancy of kmart workers. This is NOT the first time this has happened. In the past I ordered toys for my nephews and they only sent me half of the items yet charged...
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Anonymous
Anonymous

Here's a hint... when you order online and choose store pick up, it TELLS YOU you have 7 days to pick it up. Stores are not your personal storage facility. It's not the empl...

2.0
#972327
Reply to reviews

Was shipped wrong item, never received the two items I ordered.Two days, trying to reach customer service and get return call from supervisor. Won't resend items without recharging me. Had to place new order and get refund for items I already paid for but were never...
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#862253
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DO NOT ORDER FROM KMART.COM!!!!!
DO NOT ORDER FROM KMART.COM!!!!!
DO NOT ORDER FROM KMART.COM!!!!!
DO NOT ORDER FROM KMART.COM!!!!!
Consumer beware! I ordered 2 hearing amplifiers from Kmart.com online. I was sent an email that my items shipped with a ups tracking number. Kmart charged my credit card for the items. One week went by with no tracking info on the ups website because the items never...
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1.0
I didn't like
  • Poor customer service
  • Did not recieve product
  • Bad customer service
#829852
Reply to reviews

Resolved 100% full

Kmart - Shipped xmas SPOILER!
Kmart - Shipped xmas SPOILER!
I ordered a Lego set from sears/kmart as a xmas present for my 8yr old. I was very pleased with the fast shipping but totally upset when my 8yr old carried in the box that was left on my doorstep & said "WOW, I GOT LEGOS!." The shipping box had the words "LEGO...
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Anonymous
Anonymous

This is not even the worst part. The worst part was my child saw the box and it was his Christmas gift. I got so angry at him that I called him horrible names. I told him tha...

4.0
I didn't like
  • Shipping of my order
#736448
Reply to reviews
I recently ordered a breakfast nook table, which online stated I would receive it in two business days. I log on today, and the status said 'delivered'. This was surprising because I have been home all day and not received even a knock on the door. I called their...
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KevinRichards
KevinRichards

Well you are quick to accuse your neighbors of thievery without checking the whole thing out so you should not talk. Hopefully your neighbors do the same thing to you.

KevinRichards
KevinRichards

You must be fun at parties.

I ordered a few nintendo 3ds games from kmart and they were delivered within a week or so. I open the package to find "New Super Mario Bros." for the nintendo DS instead of "New Super Mario Bros 2" for the nintendo 3ds as one of the games. I contact a customer chat...
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Anonymous
Anonymous

They send the wrong item so many times. It's ridiculous. And the customer service is horrendous. So upset with myself for wasting time ordering from them.

#516372
Reply to reviews

I wanted something that I couldn't get in the store due to location. I ordered it online instead. I received the completely wrong item and proceeded to return it. I called and they would not pay for the shipping costs for me to send it back, but I was told that I would...
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Anonymous
Joe

Don't fall for the lease program a kmart it's a ripoff!!!

Anonymous
Anonymous

As another FYI, you can return online purchases to your local store as long as it was bought through Kmart.com. The registers are set up to refund only the purchase price, and...

they gave me an estmated arival date of aug 29 -31st... its now sept 1 & my sons gift hasn't even finished processing ... now how & why the *** do they give an estimated date before knowing about shipping ... makes no sense how bout u wait til something is shipped...
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Anonymous
Estimated

It an estimate not a guarantee.