Kmart - Exchanging A Coat For Bigger Size Review
I tried exchanging a coat my som received as a gift for the exact same coat in a bigger size.I was told in the store that I needed a receipt to do anything.
When I explained that it was a gift and I didn't have one, I was told to call customer service. When I called I was told that whoever bought the gift wanted to make sure that we couldn't get a different gift because otherwise they would have given me a gift receipt. He further stated that he didn't have a cash register and therefore was not able to do anything and he was tired of people calling complaining about not being able to exchange items. This is the most horrible store.
Employees are always rude and their store policy is ridiculous.I am never going back there again.
Review about: Coat.
Reason of review: Return, Exchange or Cancellation Policy.