Counseling of Employees | Kmart

2.2
Details
Nasty attitudes, *Customer Service Desk, disrespectful to customers, throw bags at customers and refuse to bag items.
View full review
1 comment
Anonymous
#1803737

That be the El-Cheapo way.

Review
#1755335 Review #1755335 is a subjective opinion of poster.
Service
Kmart Customer Care
Reason of review
Poor customer service
Preferred solution
Termination

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I bought two pairs of these shoes. I found out a month later they are breaking from the bottom. I call customer rep. Saids Im stuck nothing she can go for not even A store credit. This is bad service. You sell us garbage and expect us to not return something that is...
View full review
3 comments
Anonymous
#1800196

The one good thing about sneakers from KMart is that you don't have to worry about any thugs or gang-bangers mugging you for your shoes. What hoodlum in their right mind would want to be seen out in public wearing such poor quality crap shoes like that?

-- KMart shoes are the shoes that you get to wear when you know that you will be traveling by foot through some rough neighborhoods. That way, you can leave your Michael Jordans that you normally wear at home, and slip on the KMart sneaks to sneak through decrepit & rundown neighborHOODS where there are sketchy, scary & sleazy looking characters milling around on the street, waiting for an unsuspecting victim to come strolling along.

View more comments
Review
#1725514 Review #1725514 is a subjective opinion of poster.
Service
Kmart Customer Care
Cons
  • Rude and unsympathetic employees
  • Damaged
  • Issue resolution
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • unprofessional attitude

Don’t go in these stores it’s a joke | Kmart in West Des Moines, Iowa

1.0
Details
I got hurt in Kmart and had a lawsuit and they went out of business. Now they say we made a settlement and I never received anything. They are talking $ 60.00 a month from my disability and still won’t show proof of what I supposed to have gotten. Now can’t get ahold of anyone to figure this out
View full review
Review
#1716258 Review #1716258 is a subjective opinion of poster.
Service
Kmart Customer Care

Avoid at all costs | Kmart

1.0
Details
They say they don't do q credit check. I make over 4300 a month guaranteed income and I was denied leasing. Customer service is deplorable.
View full review
1 comment
Anonymous
#1781868

I used to love watching the skit that Johnny Carson used to do on his show of "K-Mar, the Discount Magician". I would always laugh hysterically at all of the jokes.

Review
#1711072 Review #1711072 is a subjective opinion of poster.
Service
Kmart Customer Care
Cons
  • Customer service and contact information is a joke
  • Understaffed
  • Rude employees
Reason of review
Poor customer service
Loss
$52
Preferred solution
Let the company propose a solution
Tags
  • k-mart

Pissed off | Kmart

1.0
Details
didnt refund my shipping and trying to talk to someone for days only to be left on hold. waiting over an hour and no one ever answers. never order from them again!!!!!
View full review
Review
#1556466 Review #1556466 is a subjective opinion of poster.
Service
Kmart Customer Care
Cons
  • Rude employees

No longer a Kmart customer

Purchased an order online and when I received it, my coat still had the security tag on it and one of the baby outfits I bought was blatantly dirty with black marks on the side and back exactly like it had been on the floor and run over by a shopping cart. Very disappointed with the experience and the person(s) that fulfilled the order -- a total lack of attention to detail.
View full review
Review
#1456397 Review #1456397 is a subjective opinion of poster.
Service
Kmart Customer Care
Reason of review
Order processing issue
1.0
Details

Update by user Jan 09, 2019

Still unresolved. Company says refund is coming... so is Easter

Original review posted by user Dec 10, 2018

It was picked up on 8/17 by their delivery service. I have yet to get my $ 550 refund! I have made over thirty (30) phone calls to Kmart. All I have gotten is promises.. case numbers and more promises. No one takes responsibility to process my refund. Meanwhile...
View full review
Review
#1420396 Review #1420396 is a subjective opinion of poster.
Service
Kmart Customer Care
Reason of review
Poor customer service
Loss
$550
Preferred solution
Full refund
Tags
  • Order Number 875409953
1.0
Details
I bought the item ay a closer Kmart and have the reciept to prove it. Theu are now twllong me that my order was picked up August 3rd. I NEVER picked it up! I called the store and they can't even locate the order number. I have called the "customer service" number and...
View full review
Review
#1412314 Review #1412314 is a subjective opinion of poster.
Service
Kmart Customer Care
Reason of review
Order processing issue

Defective merchandise | Kmart in Shelton, Connecticut

2.1
Details
I purchased a bag. I took it on vacation. The first time i used it the zipper unraveled. The store is not willing to help and i was just refered to another department.
View full review
Review
#1406828 Review #1406828 is a subjective opinion of poster.
Service
Kmart Customer Care

Kmart Reviews

  1. 166 reviews
  2. 95 reviews
  3. 58 reviews
  4. 32 reviews
  5. 18 reviews
Kmart reviews
1.0
Details
Made an order for same day pick up. Never received text for pick up. Called the store they did not have the item Contacted customer service to cancel my order. They were rude and refused to cancel order good customer service is the key for repeat business. Problem...
View full review
3 comments
Machele
#1599287

Or, and here's a novel idea: you could have driven to the store, went inside, examined personally the items you wanted, paid for the groceries and driven home with them. Wow!

Problem solved. Why Kroger or any other store caters to people who cannot do the simplest of things, ie., shop for groceries is a mystery.

View more comments
Review
#1403167 Review #1403167 is a subjective opinion of poster.
Service
Kmart Customer Care