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Kmart would not refund my money on purse think it's called a Hobo that I purchased after 54 days. The manager was no help and I called Kmart and filed a complaint at the 1-80* -349-**** .

They were no help either about refunding my money .The purse stitching is coming apart about 1 1/2 inch . Paid 22.99 for it and expect it to last more than 2 months. I have purses that have lasted way over a year that had nothing wrong with them.. Would like my money back from Kmart or Jacklyn Smith .

Bad business policy for Kmart. Now Jacklyn Smith you should surely refund my money . I have receipt and could provide it.

Don't know how to get a picture on here. HELP !!!!

Reason of review: Damaged or defective.

Monetary Loss: $23.

Preferred solution: Full refund.

Location: Buffalo, New York

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Guest

54 days after you purchased and I'm sure KMart has the same 30 day, money back policy as everyone else. What makes you think they're entitled to give you money back after a) 24 days after the policy and b) it's damaged. After it leaves their store it becomes YOUR property.

Guest
reply icon Replying to comment of Guest-1206536

I work at a Kmart and they do have a 30 day return policy. They are have the option to purchase a replacement plan for small fee at checkout on most purses, book bags, jewelry, and electiontics.

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