York, Pennsylvania
1 comment
Not resolved

I bought this Jocelyn Smith hand bag from Kmart about 3 months ago, and the strap ripped as if it wasn't sewn correctly!I love this bag.

I have made numerous Jocelyn Smith purchases and love the brand; but I was not able to get a refund or a store credit to purchase another hand bag. I plan on sending my complaints about Kmart and Jocelyn Smith to the Better Business Bureau. The brand is an expensive brand and should not rip at the seam! I was not rough on it to make it rip!

It just ripped when I took it off my shoulder!

I am very disappointed!I will never buy from Kmart or Jocelyn Smith again.

Review about: Jocelyn Smith.

Review #835991 is a subjective opinion of a user.

1.8
Warranty
Value for money
Staff
Customer service
Location
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Ease of Use
Layout of Store
Diversity of Products or Services
PRODUCT OR SERVICE
Jaclyn Smith Handbag
Reason of Review / Monetary Loss Bad quality / $14
Preferred solution Full refund

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Anonymous
Crosby, Texas, United States #1253618
Don't u mean jaclyn smith? What a ***.

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