Kmart - Jocelyn Smith hand bag

I bought this Jocelyn Smith hand bag from Kmart about 3 months ago, and the strap ripped as if it wasn't sewn correctly!I love this bag.

I have made numerous Jocelyn Smith purchases and love the brand; but I was not able to get a refund or a store credit to purchase another hand bag. I plan on sending my complaints about Kmart and Jocelyn Smith to the Better Business Bureau. The brand is an expensive brand and should not rip at the seam! I was not rough on it to make it rip!

It just ripped when I took it off my shoulder!

I am very disappointed!I will never buy from Kmart or Jocelyn Smith again.

This review is a subjective opinion of a user.
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Diversity of Products or Services
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Value for money
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Exchange, Refund and Cancellation Policy
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Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Jocelyn Smith
Review category
Supermarkets and Malls
review #835991

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