I bought this Jocelyn Smith hand bag from Kmart about 3 months ago, and the strap ripped as if it wasn't sewn correctly! I love this bag.
I have made numerous Jocelyn Smith purchases and love the brand; but I was not able to get a refund or a store credit to purchase another hand bag. I plan on sending my complaints about Kmart and Jocelyn Smith to the Better Business Bureau. The brand is an expensive brand and should not rip at the seam! I was not rough on it to make it rip!
It just ripped when I took it off my shoulder!
I am very disappointed! I will never buy from Kmart or Jocelyn Smith again.
This person wrote the review because of bad quality of jaclyn smith handbag from Kmart and attached photo s. Reviewer claimed that he or she lost $14 and wants Kmart to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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