Not resolved
2.3
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
Staff
Value for money
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A/C not properly working, supervisor by the name of Wanda emphasized in speaking English with other customers disregarding the needs of other customers, pretty rude, often outside smoking , overheard management tell employees they are not allowed to drink Bottle waters, with the heat, really!! And also speaking with employees, do you know you have employees with over 10 years getting paid minimu wage.

After re-evaluation no raises but a new employee gets pay more than a 10-15 years of experienced personnel Managers at times no where to be found. Employees out of training, system outdated, transactions that should take but 5 minutes take more than 1/2 an hour. This store needs help. No appreciation, valued or concerns for the employees.

OSHA should be visiting soon to have that A/C fix for those people.

I hope someone reevaluate the employees pay because Puerto Rico is not cheap and this people have families just like us in the US. This is at the Kmart in Yauco Plaza, Yauco PR.

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