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Summary of Kmart Customer Service Calls

19 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
01:47 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Kmart to Ask about:

Refund:

  • “Refund”

Cancellation:

  • “Cancel my order”

Other:

  • “My lay away is lost”
  • “In store purchase”

About Kmart

Top 5 Likes about Kmart

Price, Sales staff, Good location, Cashier was nice, Products

Top 5 Dislikes about Kmart

Horrible customer service, Worst customer service for m, Worst customer service for m, Website, Service

Summary

Kmart is a wholly owned subsidiary of Sears Holdings Corporation. It is a chain of department stores. The very first Kmart department store was opened in1962 by Sebastian S. Kresge in Garden City, Michigan. Kmart Company is headquartered in Hoffman Estates, Illinois. The company specializes in retail: it sells clothing, footwear, bedding, cosmetics, electronics, furniture items, and different household appliances. There are Kmart stores in the United States, Puerto Rico, the U.S. Virgin Islands and Guam. Kmart became very popular for the "Blue Light Specials" when blue police light showed the customers where the discounts were.

Kmart reviews and complaints

Kmart is ranked 57 out of 421 in Supermarkets and Malls category

Payment Methods

PayPal

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Kmart Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Kmart