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Summary of Kmart Customer Service Calls

42 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:01 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Kmart to Ask about:

Shipping and Delivery:

  • “Online ordering, wrong items picked, problems returning items”
  • “I bought a refridgeratot and stove two weeks ago paid for delivery and still do not have items or a date they will be delivered”

Refund:

  • “Refund”

Activation/ Cancellation:

  • “Cancel my order”

Other:

  • “Discuss my points”
  • “Drug dealer working at kmart”
  • “U ripped me off”

Kmart Rating Stats

2.1 out of 5 stars
based on 340 reviews
See all 975 reviews

Rating stats

  1. 140 reviews
  2. 92 reviews
  3. 58 reviews
  4. 32 reviews
  5. 18 reviews

About Kmart

Top 5 Kmart Products

Commercial, Coupon, Gas Coupon, Website, Marketplace

Top 5 Likes about Kmart

Price, Sales staff, Good location, Cashier was nice, Products

Top 5 Dislikes about Kmart

Bad customer service, Poor customer service, Worst customer service for m, Website, Service

Summary

Kmart is a wholly owned subsidiary of Sears Holdings Corporation. It is a chain of department stores. The very first Kmart department store was opened in1962 by Sebastian S. Kresge in Garden City, Michigan. Kmart Company is headquartered in Hoffman Estates, Illinois. The company specializes in retail: it sells clothing, footwear, bedding, cosmetics, electronics, furniture items, and different household appliances. There are Kmart stores in the United States, Puerto Rico, the U.S. Virgin Islands and Guam. Kmart became very popular for the "Blue Light Specials" when blue police light showed the customers where the discounts were.

Kmart reviews and complaints

Kmart is ranked 53 out of 445 in Supermarkets and Malls category

Area Served

USA

Payment Methods

PayPalVISA

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Kmart Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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Products and Services Sold by Kmart

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