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Took daughter to college last week, day before she went we finished up some last minute shopping at Kmart. When getting her moved in we had bought two three drawer cabinets for her dorm room. Unfortunately they did not fit in her small room. So I brought them home to...
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h.kitchener
h.kitchener

You are angry at Kmart for your own negligence---failure to keep a receipt until you KNOW the item will fit the room, is not damaged, etc. Stop whining.

3.7
#1091750
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Tried to buy small kiddie pool, posted price $10 charged $16. I asked cashier said i had to go to customer service, even though i just bought it. Customer service wouldnt correct their error because i didnt have my license. What???? Its Kmarts mistake just fix the...
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2.2
#1089740
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Redeeming your savings is easy! To redeem in store, print coupon and present at checkout. To redeem online, enter the 16-digit code below the barcode into the "coupon code" field at checkout. Valid Online and In-Store Take $10 off your apparel purchase of $50 or more...
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#1084080
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Kmart - A very rude and obnoxious cashier at the Astor Place store

Kmart
#1126340
Cashier very rude and is not fit to be a cashier representing Kmart. Her name is Wendy. I am imploring the Manager/HR to remove this young lady from the front line otherwise you will sure be loosing more customers.
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Kmart - Horrible customer service

Kmart
#1117187
1.9
Details
Store refuses to refund money for necklaces that i have had for a year and all the gold has come off sad when you pay this much money and a company won't stand behind what they sell.Oh well doing no more buisiness with K-Mart if you wont stand behind what you sell
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty

Kmart - Upset customer

Kmart
#1114805
3.3
Details
10-13-2017 Took 2 pair of pants that I brought and they were to long wanted to exchange them for the same pants but in short length the tags still on them was told if no receipt I could not exchange them Well ok Kmart been shopping at your stores for over 30 years but never again !!!!!!!!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kmart - Worst store ever

Kmart
#1100614
1.0
Details
The worst place to buy jewellery, they all change wether silver or gold and they refuse to replace or refund the item and they'll tell you to call the 800 number and they'll tell you to return it but the store won't take it and total waste of time and money
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I bought a pool online layaway paid it off I had forgotten about it because after paying for it my house got sold out from under me. I received a letter asking if i still wanted the pool well i have nowhere to put it up I'm homeless so I tried to return it but it...
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Anonymous
LaughNhard 2

You lost your house cause you didn't pay your mortgage. You had no business buying a pool! Try paying your bills first

Freki
Freki

Honestly, therenisnt some sort of case by case thing for returns. Your situation sucks, but in the end it is still your responsibility to do the return in a timely manner. T...

3.2
Product
#1080447
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Bought two tops and waited to try on at home. Tops didn't fit and I was not able to take back right away. Purchased on 6/17 and tried to return on 7/19. Apparently they will not give you a refund, exchange or even a store credit after 30 days. I was two days late. Tags...
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Anonymous
Anonymous

So, basically, you're being an entitled little brat... congrats!

h.kitchener
h.kitchener

If Kmart's policy is 30 days, then that's what it is. You have no complaint. "You snooze, you lose."

1.0
I didn't like
  • Lack of customer service ability
#1076748
Reply to reviews
I purchased a stove and fridge from kmart, it was all fine delivery went smooth.. or so I though the guys leave and I see a dent in my fridge not too big just very noticeable I call and get a new one. That's where it gets rude guy comes to take the fridge away his...
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3.2
I liked
  • Good location
I didn't like
  • Worst customer service for m
#1075832
Reply to reviews
Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via email. How long does it take for an associate to secure these items...
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Anonymous
UnhappyGuy

ordered 1 item for store pickup at my local kmart at 8:15am. It is now 3pm & item is still not ready for pickup. I didn't order anything fancy, just a $20 pair of headphones...

Anonymous
Anonymous

Well, first off, the order can take 2 hours to even reach the store... so that isn't the fault of the store, but the faulty system of the company and their refusal to update b...

#1074530
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Ordered a fridge through what I thought was SEARS but somehow ended up through KMART. Anyway, The delivery showed up in a PENSKE rental truck an hour late. I told the installers that they fridge had to come through the back door. He wanted to look around and argue...
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Anonymous
SMH2

Next time pick the chit up yourself and drag it through the back door if you have all the answers

Anonymous
Anonymous

Well, Kmart and Sears are one company... and they outsource their appliance delivery to the lowest bidder. Seems like they got a very low bid on this one... I would have ref...

1.7
I didn't like
  • Damaged goods due to delivery men
  • Customer service
  • Delivery personnel
#1072451
Reply to reviews
Tried to return it today (6-16-17) 3 days after 30 days and store wouldn't let me return it. The dress is a summer dress and can still be sold and worn.No place on the receipt does it say merchandise MUST be returned in 30 days. It says receipt dated within 30 days...
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Anonymous
LaughNhard2

30 days, not whenever you feel like it dumbazz. Own it, not Kmart's fault

Anonymous
Freki

30 days is 30 days is 30 days. You got a receipt, it said it there. It says it st their service desks. Most places have a 30 day policy. Maybe if you weren't so lazy to tr...

1.0
I didn't like
  • And return policy
  • Customer service and return policy
  • Worst customer service
#1061946
Reply to reviews
I purchased an inexpensive cookeare set online six months ago. Two of the pans are already rusting and unusable.
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Anonymous
Freki

"Inexpensive" and "Cookware" means cheap junk to begin with. You get what you pay for. Basically, you deserved rusty pans. Buy quality next time, I have 100+ year old cookw...

1.9
Product
#1053351
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