So I bought an item off the Kmart site beginning of Dec, missing several pieces. Contact Seller, didn't know it but was a marketplace item!
big mistake buying this way!!! he said he would send parts, only got a few, not all. Tried to contact again but no answers AT ALL, messages keep coming back undeliverable too. I even loaded this heavy item & drove it to Kmart for a refund & got no help there either.
Supposed Mgr took my info said she'd make a few calls & let me know....well a month later what do ya know...NOT a peep!!!
I'm so mad, I will never buy from Kmart again!!! I work hard for my $ & I don't like being treated this way.
Review about: Kmart Marketplace.
Reason of review: Damaged or defective.
Monetary Loss: $140.
Preferred solution: Let the company propose a solution.
I liked: Prices, Discounts.
I didn't like: Customer service, Damaged, Missing items.