After ordering a twin over full size bunk bed and waiting a week to receive in the male which was priced at $107 and some change all we receive are two drawers when contacting customer service and emailing the 123 retailer the say it was a mistake and it was only...Read more
I ordered a pair of shoes online from KMart. Received the shoes but didn't like how they fit. I wanted to return them and on my shipping receipt I read that I would be charged a restocking fee if I return them. I was shocked so I called the phone number and it was...Read more
10/24/2017 i writing to make a complaint,your store have a great costumer service, but today i come across disappointed with one o your contrated employes. us security associates. in the morning hours. Visit your stores in Aramingo ave. to pickup a online order. when i...Read more
Kmart - Inconvenience in store return
I purchased a DVD on black Friday at regular price that doesn't not even work.
Kmart - Returns are a NIGHTMARE whether you have a receipt or not!!
I didn’t return my purchase within thirty days, I took 38 so apparently the manager can not return my purchase! I HATE THIS PLACE!!! I rarely go to Kmart and this is why! So now I have a product I don’t need and can’t use, thanks for nothing Kmart!!!!!
Kmart bogo is bogus
Purchased several items that are suposed to be part of their bogo sale. Rang up at the counter and not a single thing on the recipt qualified. Dont waste your time or money on kmart.
Kmart - Horrible
Filthy bathrooms no running water
I do my Christmas shopping early. I have shopped at KMart for YEARS! I decided that I wanted to take one of the gifts I bought for someone back WELL before Christmas, since I didn't think it would fit. I had my original receipt and tags on the item. The item was...Read more
I didn't like
- Return policy
I bought many items that I got on shop your way email approximately $400 worth so I went to ck out and gave my shop your way info then to find when the transaction was done I didn't receive any points or the sale discount as per my email prices. I went to the service...Read more
I ordered two pairs of shoes for my daughters. Exact shoe but different sizes. They sent me two pairs of totally different shoes. It took three hours on the phone with four different people that i swear i was talking to in a foreign country. So they said they would...Read more
This is an issue that I have with both Kmart and Sears, so I'll be sure to share my frustration on both pages. My problem is not unique--Sears/Kmart messed up my order, took forever to resolve the issue, which then was ALSO messed up, which resulted in a second round...Read more
I didn't like
- Horrible customer service
Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via email. How long does it take for an associate to secure these items...Read more
The Queensbury/Glens Falls store has the rudiest customer team. Also lawaway associates failed too. The employee was on the radio not waiting on me when I called my daughter to ask if her kids would likea toy from your store. Then suddenly she's in front of me saying "...Read more
I collect gold and sterling and in 2016 I purchased 3 10k gold bracelets from the Kmart store in Rapid City, SD. Come to find out they are completely fake and not solid gold. I don't care about a return. I just want them to stop selling fake gold! When I contacted...Read more
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