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Kmart - LIARS, CROOKS, & FALSE ADVERTISEMENT
Kmart - LIARS, CROOKS, & FALSE ADVERTISEMENT
Kmart - LIARS, CROOKS, & FALSE ADVERTISEMENT
After ordering a twin over full size bunk bed and waiting a week to receive in the male which was priced at $107 and some change all we receive are two drawers when contacting customer service and emailing the 123 retailer the say it was a mistake and it was only...
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1.0
#1124153
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I ordered a pair of shoes online from KMart. Received the shoes but didn't like how they fit. I wanted to return them and on my shipping receipt I read that I would be charged a restocking fee if I return them. I was shocked so I called the phone number and it was...
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h.kitchener
h.kitchener

Dispute the original charge. If nothing else, Sears will be hit with a (usually)$25 "dispute" fee charged by your card company to the seller. And, of course stop shopping at K...

1.1
Product
#1140110
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10/24/2017 i writing to make a complaint,your store have a great costumer service, but today i come across disappointed with one o your contrated employes. us security associates. in the morning hours. Visit your stores in Aramingo ave. to pickup a online order. when i...
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#1120210
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Kmart - Inconvenience in store return

Kmart
#1138158
1.0
Details
I purchased a DVD on black Friday at regular price that doesn't not even work.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Kmart - Returns are a NIGHTMARE whether you have a receipt or not!!

Kmart
#1130556
1.0
Details
I didn’t return my purchase within thirty days, I took 38 so apparently the manager can not return my purchase! I HATE THIS PLACE!!! I rarely go to Kmart and this is why! So now I have a product I don’t need and can’t use, thanks for nothing Kmart!!!!!
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Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff

Kmart bogo is bogus

Kmart
#1143825
1.0
Details
Purchased several items that are suposed to be part of their bogo sale. Rang up at the counter and not a single thing on the recipt qualified. Dont waste your time or money on kmart.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kmart - Horrible

Kmart
#1132315
1.5
Details
Filthy bathrooms no running water
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I do my Christmas shopping early. I have shopped at KMart for YEARS! I decided that I wanted to take one of the gifts I bought for someone back WELL before Christmas, since I didn't think it would fit. I had my original receipt and tags on the item. The item was...
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h.kitchener
h.kitchener

Most stores limit returns to 30 days. A common practice. It is what it is. Don't worry about not shopping at Kmart in the future. The way they are closing stores, you won't fi...

1.7
I didn't like
  • Return policy
#1145563
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I bought many items that I got on shop your way email approximately $400 worth so I went to ck out and gave my shop your way info then to find when the transaction was done I didn't receive any points or the sale discount as per my email prices. I went to the service...
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1.0
#1132603
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I ordered two pairs of shoes for my daughters. Exact shoe but different sizes. They sent me two pairs of totally different shoes. It took three hours on the phone with four different people that i swear i was talking to in a foreign country. So they said they would...
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1.4
Product
#1126757
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This is an issue that I have with both Kmart and Sears, so I'll be sure to share my frustration on both pages. My problem is not unique--Sears/Kmart messed up my order, took forever to resolve the issue, which then was ALSO messed up, which resulted in a second round...
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1.8
I didn't like
  • Horrible customer service
#1146004
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Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via email. How long does it take for an associate to secure these items...
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Anonymous
UnhappyGuy

ordered 1 item for store pickup at my local kmart at 8:15am. It is now 3pm & item is still not ready for pickup. I didn't order anything fancy, just a $20 pair of headphones...

Anonymous
Anonymous

Well, first off, the order can take 2 hours to even reach the store... so that isn't the fault of the store, but the faulty system of the company and their refusal to update b...

#1074530
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The Queensbury/Glens Falls store has the rudiest customer team. Also lawaway associates failed too. The employee was on the radio not waiting on me when I called my daughter to ask if her kids would likea toy from your store. Then suddenly she's in front of me saying "...
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1.9
#1130025
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Contact Kmart

Mailing Address:
Sears Holding Company headquarters
3333 Beverly Road
Hoffman Estates, IL 60179
Phone:
(866) 562-7848
More
I collect gold and sterling and in 2016 I purchased 3 10k gold bracelets from the Kmart store in Rapid City, SD. Come to find out they are completely fake and not solid gold. I don't care about a return. I just want them to stop selling fake gold! When I contacted...
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Product
I didn't like
  • Purchasing fake gold at jewelry counter
#1115772
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