Kmart Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Customers Treatment Review
Worst stpre in staten island. Everyone in there trears the customers like garbage. They only care about themselves.
Kmart is doing great!
I love Kmart! im only pissed off reading the reviews on here. they have great prices, great staff that is like family, and great management! people on here need to *** this is what corporate is for! not this lame *** website! lighten up! the workers are great! ive shopped here for years and this place is still amazing! yes it could use a little more stock and things may need to get done more than expected, but i love it here! i hope Kmart steps up their game and becomes as big as target! btw all you people who don't have rewards, you all deserve to get smacked!
- People on here need to stfu
Reason of review
Good customer service
Again Kmart nepotism
I feel the allentown kmarts bleed nepotism. Not to long ago they hired a cross dresser to cashier up front making the employees and the customers feel like whats the point of a dress code he /she isn't exactly following it. I feel he she was hired because the manager of the store is a practicing cross dresser who has won several pageants in New Jersey ect. for just this and it had nothing to do with her qualifications as a good risk as an employee I feel he is practicing nepotism because of his own personal interest in the employee as a cross dresser. I mean when did it become appropriate for a male employee to wear heels, short skirts ect and everyone can tell shes a man because she can't even walk correctly in themand has male features ect..As a man that wears the pants in the family.I say go ahead hire cross dressers but they need not dress that way at the store.I feel perversion has been forced upon me. what do I say to my kids when they come to my place of employment and see this and say why is that man in womens clothing.I feel I can't bring them in my own Kmart anymore.I've had so many comments directed toward me by customers and I am tired of defending Kmarts right to hire who they please.No wonder we can't get the young ones to stop wearing hooded sweatshirts on the job. Kmart doesn't care what you wear.
Reason of review
Poor customer service
Kmart - Unhelpful Salesperson Review
Went to KMart to find some shoes....found some on sale but in the wrong sized. Found a staff person to see if they had a different size and we ended up never seeing her again. After 15 minutes or so of waiting around, we even walked around the store to see if we could find her. We ended up at the customer service desk where the line was full, and the clerk was dealing with an upset customer. He had no customer service at all and looked like he didnt want to be there. Finally, one of the registers opened which shortened the line. When it was finally our turn, I told him what happened and he started yelping to someone on the radio....the personell on the radio said very quickly that we dont have anymore of that shoe. So we wasted so much time!!! I almost said I didnt want my merchandise anymore. At the same time, the otherworkers were so unorganized and had a money til laying out on the counter. No question why the store was empty....Kmart will not survive against their greedy competitors with this horrible customer service.
Kmart is playing the mark up game
I was at a Kmart that was having a going out of business sale and I discovered when ever you saw 10%,20%,25% off it was not true they marked it up high enough that it was no sale at all! One of many examples was they had heavy duty ratchet straps that I can get at Lowes for $13.99 at regular price Kmart had marked up to 26.99 with 20% off you do the math! I have been shopping at Kmart for years what a joke! Kmart needs to make this right with the public and give the hard working people who they have taken advatage of there money back!
Worst staff ever hired possible- never will I shop here again | Kmart review from Hazleton, Pennsylvania
girls behind counter, one blond, one black hair, few others. cursing in front of guests and laughing at them. standing around. very unprofessional. horrible experience. Spanish girl with long line in customer service center while others stand around fooling around, not helping here. this was a horrible experience. do you's have managers in there? rudest experience from girl named Michelle, Morgan, Amber, Francesca??? I cannot recall exactly. and also girl working in electronics dept. very rude. I guess was supposed to be a higher up in staff but you should demote. Horrible. never shopping here again. you should really manage your store better. this place sucks. worst Kmart chain is in Hazleton, PA by far.
Reason of review
Poor customer service
Unprofessional Managers Review
Overnight managers very unprofessional. they dont even wear uniforms to work. they always smoke in front of the store. they like to shout at their employees in the sales floor very unprofessional. the gm should see overnight managers at work especially harashment is going on.
Overnight Managers Review
Very Unprofessional. overnight managers. smoking in front of the store and there was already a complain. overnight managers dont even wear uniforms. lots of yelling from them especially from the employees they shout at them even in front of customers. very unprofessional.
1/2 off clothing... | Kmart review from Huntsville, Alabama
Store # 3606 ...I looked for 30 minutes for a blouse , I found one, on the clearance rack , sign above said take an additional 50% off lowest ticketed price . When I got to the register they said its already been marked down, the ticket price is what they wanted to charge me , I told Mgt . I said you need to take the sign down, even the casher said it .There were over 10 of these blouses on rack.. The lady behind me had the same problem...Poor Mgt. would not mark item down for me ., But the black lady behind me she did. I took picture of sign and going to send it to corporate.
Give Cheryl HBA LEAD a Raise! | Kmart review from Camarillo, California
At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled through Sports and other areas only to come up empty but I was impressed with her enthusiasm and spirit. I've read of these kind of experiences in Japanese stores but Cheryl is right up there in customer service with them. I hope she inspires others to follow her example. As she went off to help in other areas of the store, wouldn't you know it, I saw a substitute for the item I wanted --- a Thermos water bottle. A great buy too. Receipt #07165 091614 006 15842 ---Chuck
Give Cheryl a raise!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Kmart? What happened? What can we help you with?