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During Christmas time before heading to work. I stop by KMart Guam. I bought $300.00 maybe plus merchandise. I was at the counter, then I glanced at a stacked of small coolers that was just perfect for work. I asked a sales clerk that was just chatting with the sales...
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5.0
#1168109
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Kmart - Of little help

Was lied to. Was told my first order woul be canceled but it was not
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1167880
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I bought a Kenmore space heater from KMART on 11/28/17. By 1/12/18, it wouldn't work anymore. Took it back to KMART and they refused to offer refund or even store credit because I was trying to make the return over 30 days (which is their policy). They gave me a number...
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Anonymous
AintGoinBackToYoStoNoMoDollarJ

You Should Just Thank Goodness That Your Defective Space Heater Didn't Start A Fire! You Get What You Pay For!

Anonymous
Anonymous

I called KMart, Guam for a price check on HDMI cord. The electronic department male that answered my call, price code me as 1899. So I asked him, “Sir, is it $18.99? three tim...

1.0
#1167761
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Kmart.com can change the price of your order, and not honor their online price!
Kmart.com can change the price of your order, and not honor their online price!
I ordered from Kmart.com from the telephone, since I did not have access to a computer at the moment. The item I ordered was $134.99 for a 420 Piece Mechanics tool set. The representative Tyler, then proceeded to order it from Sears.com where it is $229.99 Without...
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3.1
I didn't like
  • Didnt respect the prices
  • Your customer service
  • Website
#1167128
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I ordered a simple bedsheet set $18 that's it to be delivered to the Billerica ma store for pickup on Dec 23 week went by nothing called the store not there 3 days later went to the store no there was told call customer service 2 days later email from sears cs there...
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4.4
I liked
  • Billerica store professional
I didn't like
  • Receiving an on line order timely manner sucks
#1164051
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I purchased a handheld carpet spot cleaner on 11/12/2017. This was a Christmas gift. It ended up being a duplicate gift and they would not accept it as a return, as it was over 30 days. This is the WORSE return policy I have ever seen. Did it say it on their receipt?...
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1.0
I didn't like
  • Terrible holiday return policy
#1163189
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This happened two days ago. I wnet to my local Kmart to use the $10 coupon they gave me before Xmas. It included clearance, beauty, groceries, health. I spent 1-2 hours looking for items I wanted that met the criteria and went to checkout. The order came to over $11...
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Anonymous
Allison

Oops, forgive my misspelling of "went".

2.6
I didn't like
  • I did not like store manager eileens attitude
#1162507
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I am finding better and better quality products and very reasonable prices on KMart. The FREECASH feature gives great discounts on thousands of items. I am gravitating towards KMart and away from Amazon more and more. I expect it won't be long I'll cut the cord...
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5.0
Product
I liked
  • Quality products
  • Freecash
  • Discounts
#1161791
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I bought Christmas gifts so of course I didn’t have a receipt... I took a chikds suit in to exchange it for a larger size they said you don’t have a receipt so we can’t help you. The tag still on the clothing said Kmartthey didn’t exchange it so I am stuck with an...
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1.0
#1157106
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Kmart and Shop Your Way stores have great holiday deals, and I’ve placed orders with them for years, without significant issue. Unfortunately, this year was very different. I placed several orders, and have had to reach out to customer service, multiple times. The...
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I didn't like
  • Customer service
  • Order not being cancelled
  • Account order information not updated to include changes
#1156647
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