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I wish there is zero star. I ordered online and got confirmed for store pick up, next day I went for pick up. They said it should be in ready in 5 minutes and wait there 45 minutes Customer service keep saying it should be ready soon. Then I went inside the store found...
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MakeMyDay2016
MakeMyDay2016

Your English is not perfect. It should be the lady doesn't understand English. Not the lady don't understand English. If the employee was not under the CS control she can't...

MakeMyDay2016
MakeMyDay2016

I think before making a third world country you need to ask a parent exactly what that term means. Also you need to learn to be patient. It is close to Christmas and the wor...

Kmart, you are the worst and I will never shop at Kmart. I placed an order online and got email for pickup. I went to the store and found out they substitute my items with something else. When I asked why, I was told they run out. But why couldn't you notify me? That's...
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#970363
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I was at Kmart at its opening this morning 12/9/2016, hoping to get in and out with little fanfare. I saw there was one cash register open, and the service desk was lined up with people that were there when I entered the store. So I waited. Finally, there is one person...
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Anonymous
Anonymous

People like you are the reason us retail workers hate or jobs. You try our job and see how you stand it. You wouldn't last with people arguing prices, arguing returns, serious...

Short Review for July 26, 2016, Pc_service

#889020
1.0
Worse experienced at Kmart. I would never send any of my friends to this store.. People please don't shop at Kmart .. They are a bunch of thief..
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Kmart Customer Care Review

#861122
1.4
So we come into the store,to return a fan that barely works. David is the guy that was at the service desk. He looked right at us then turned and anounced he could help someone at the service desk.not only should he be pulled from any customer service counter, mabe he should just be let go, so that mabe the company that bought them don't take the rap for poor skills.
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Kmart Pharmacist Review

#849036
Head Pharmacist is unprofessional. More interested in sneaking off with her boyfriend than filling my prescriptions. When she FINALLY gets back, i have to listen to her abuse the tech. Not the first time i heard her talk like that either. Im going to cvs next time.
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Kmart Layaway Review

#820249
Terrible service in layaway dept
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I looked on line for a beret in ladieswear. Your website indicated it was in stock in your store on Thompson Road in Indianapolis, Indiana . The clerk working in that area of the store indicated the item had never been in stock. I called customer service and the...
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#969543
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I ordered a toy from kmart.com for my son's birthday. A day later I received an email showing it had shipped and when to expect it. The order arrived and much to my dismay it was someone else's order. The shipping label was correct but the item and packing list was for...
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I went to purchase a Chrismas Tree. KMart.com had it for $44.00 but Kmart in store was selling the tree fore$49.00. I asked the cashier in the garden center do they honor their online prices and she said,"Oh I don't do that online stuff back here" So I had to go and...
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2.8
#967085
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I recieved a gift from Kmart that i could not wear, did not have the ticket because it was a gift , would not let me exchange it or give me a refund.woman was hateful amd rude. No wonder you have to close all your stores.
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Anonymous
Anonymous

Yep, totally the employees fault you can't read the *** sign over the service desk... on the receipts... at the registers... you need a receipt to return anything to 90% of st...

Anonymous
Anonymous

Why do people mistake being told no as rude. There is a difference between being told no and being rude. I have a feeling that you are mistaking being told no as getting rude...

1.0
#966555
Reply to reviews
I can not get any response from Kmart in regards to my online order. Kmart promise to call and send nice generated emails with offers of help. But they never get back to you. The telephone helpline has a long long wait line- an hours wait seems to be about average. I...
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3.1
I liked
  • Product
I didn't like
  • Poor online service
#963987
Reply to reviews
Supervisor Val at Kmart #07749 NYC is the worst person to ever encounter. He is not only untrained uneducated he has traits of a ***. He bothers female associates the he is attracted to even though they are more than half his age or teenagers. He has been working their...
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5.0
I liked
  • Not much
I didn't like
  • Floor manager was rude
  • Shady practices
#962675
Reply to reviews
Worst treatment iv ever experience in my life after spendind my money so returned everything.l vow never to go back in kmart after the way one of your cashiers treated mr.i went into your lake worth florida store saturday November 26th 2016. Walking on crutch their was...
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Anonymous
Anonymous

Stores don't have an unlimited number of carts. The 26th was a busy shopping day, why didn't you plan accordingly? You cannot ask just any random cashier to return your money,...

1.8
#962099
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