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Bad Customer Service. I went to KMART tonight 2/21/17 to return a box of baby diapers one of the many things I purchased for my great granddaughter. The lady looked at me funny when I walked to the counter. I explained that I wanted to exchange NB diapers for a box of...
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Anonymous
LaughNhard2

Sounds like Great Grandma was confused

4.0
#1011958
Reply to reviews
Sunday 1/13/17 my wife and I went into the K-mart on Lee Rd, inDes Plaines. IL to shop. We puchased ski pants and Round Sofa seat for toalet, and other stuff. After making a purchase I check pants at home and looks fine. But I was wrong, because when I went to ski last...
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Anonymous
LaughNhard2

30 means 30. You should have taken the 40.00 and invested in a spelling class

Anonymous
Freki

30 days is 30 days is 30 days. Doesn't matter if you're the president or a kid, 30 day policy still stands, and it's not a recent change, it went from 90 to 30 days 2 years a...

2.6
Product
I liked
  • Cean store
I didn't like
  • Return policy and customer service
#1008881
Reply to reviews
Sunday 7/17/16 my wife and I went into the K-mart on Brice Rd. in Reynoldsburg, OH to shop. After making a purchase we were leaving and had just walked out the front door and that’s when we saw a shopping cart against our car. We went to the car and moved the shopping...
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Anonymous
WowAnotherDumbazzHere2

WTF a bent? if a rock hits your car driving down the road do you blame Jesus? Start taking a bus

Anonymous
Anonymous

Why is kmart negligent? How can you prove it is kmart's fault that your car was damaged? Some *** of a person could have pushed that cart into your car just because or just le...

#1008864
Reply to reviews

Kmart Gas Coupon Review

Kmart
#1009498
20 cent per gallon of Bp gas if you spend $50. Spent the fifty bucks got the coupons, and voila BP is marathon now, and they do not take the coupons. There is no BP stations in all of south Florida. Yet they print the coupons, called kmart, shop your way, catalina marketing. They all agree thet is the oter guy's fault, whomever that guy may be, smells of corporate scam
Comment
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Kmart Website Review

Kmart
#1006556
2.5
Details
Their website is so bad the should just get out while they can just so far behind or stay open and save money by shutting their website down be a little store like big lots
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kmart Manager Review

Kmart
#993294
3.8
Details
So after a short talk to the manager she looked at the receipt and wit possitive attitude just how all associates and us the customers should interact wit eachother solved the issue in no time i took my time to talk *** now i take it to talk about the store positive side as well not just the bad part of the story thanks
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Energizer Flashlight Review

Kmart
#993223
3.6
Details
Given the wrong info when purchased item directly from mart store less than a month of original purchase and wit the original receipt in hand they wont either exchange or refund me the almost $19.00 item that by the way walmart has for $14.00. Bad customer service attitude u get treated like *** as soon as they see u walking wit an item on hands
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Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Layout of Store
Location
Price Affordability
Staff
Value for money
I bought similac formula and tried using a $15 off coupon towards it and they refused to take the coupon. When i messaged them they told me they could send me a 5% off coupon... i had already bought the formula at full price and now they want to give me just 5% off my...
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Anonymous
Anonymous

On and their excuse for not taking the coupon was that the coupon was expired. It only expired a day ago. I mean if it was a week ago that the coupon expired, or a month ago...

1.0
#1006097
Reply to reviews
I bought my daughter a nail spa for Christmas bought it on Christmas Eve. She just opened it yesterday and the *** thing doesn't work I try to return it today and the sales associate says oh it's past 30 days there nothing I can do. Nothing I said to her that is the...
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Anonymous
WowUDumbazz0

Call 1-800-dumb-*** they may give a chit. 30 days is 30 days. Not whenever the *** you feel like it

Anonymous
Anonymous

I'm sorry to hear that. What state was this store in that you bought it from? I had to dig a nail spa out for a customer on Xmas eve I'm a former employee. Kmart treats the cu...

1.7
#1001668
Reply to reviews
I ordered online for local pickup. Waited over 20 minutes for someone to help me at the customer service desk. I saw two other store associates walk by, both saw me waiting there but ignored me and kept on walking. Finally when someone showed up, I asked to pick up my...
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Anonymous
Anonymous

It should take about 2-4 hours for an online to process, pick, and pack an order. Considering how short staffed kmart is, there are online orders that don't get picked until t...

Anonymous
Freki

If you would read your emails, you would have read that you need to wait until you get an email saying it's ready for pickup. You get an email confirming your order that will...

#1001091
Reply to reviews
I have never been impressed with KMart's service, prices or products. The only benefit of shopping there is that it is never crowded because most people on Maui don't shop there due to the poor service, bad quality products and high prices. The only reason I have...
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Anonymous
WowUDumbazz0

Check the chit before you leave the store. How do they know if it was broke or your grandson didn't break it? Stop being a drama queen

Anonymous
Freki

Most stores are moving to 30 day return policies, it is your responsibility as a customer to read the *** receipt and know the return policy. No store is obligated to do a re...

1.3
#999487
Reply to reviews
Is ran by highschool and collage kids the mangers take sides off who did good or bad and complain thru out the store its bad that the wrockers have to train the new employies due to old software for traning then steve and rich *** when you fall be hind due to this also...
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Anonymous
Corey

I'm sorry to have to say this, but you're spelling is absolutely atrocious! The only thing it's good for is a good laugh out loud.

Anonymous
Freki

What are you implying with "Highschool and collage Kids"... did you mean college? Workers? Employees? Not sure you're even out of high school. If you think you're insulting...

1.0
#998336
Reply to reviews
Kmart - Received a Wrong Damaged Item
Kmart - Received a Wrong Damaged Item
Got my package from kmart and found out they sent me a much cheaper item than the one I have ordered. The item I received was damaged before the shipment as I can tell someone tried to fix the tearing box with tape. The store didn't have the item in stock and I ordered...
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1.3
I liked
  • Good promotion
I didn't like
  • Lack of cashiers
  • Return policy
#996914
Reply to reviews
Kmart return policy. It is beyond horrible. It's a joke really. I watched a man 4days after Christmas try to return a gift he bought for his wife. He had did all his shopping in nov. so by time Christmas came it was over 30days. They would do nothing for him. Not even...
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Anonymous
YOUfool0

30 days not whenever you feel like it. And mind your own business and stop listening to others conversations.

Anonymous
Anonymous

It is YOUR responsibility to know the return policy, not the store's responsibility to cave in and cater to you. And when you order for store pick up, guess what, there is a ...

#989531
Reply to reviews