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I ordered bikes for my son and daughter and they promised me to assemble on Jan 5th(Thursday).when I rang back next day they didn't keep their promise as professional who assembles bike didn't turn up one of the staff assembled it but when I gifted it to my son on his...
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1.0
#987431
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Return policy is terribe bought heating blank week later it broke won't turn on well I tossed the bag it was in and because of the dumb so called policy I had to have the original bag all reality ppl don't save bags and boxes and it is done on purpose so It a money...
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Anonymous
Anonymous

Thebatorea require packaging because the manufacturers require the packaging to give credit back to the store... so you buy an $80 blanket, it's broken, return with no packagi...

1.0
#987380
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Kmart Christmas Decoration Review
Kmart Christmas Decoration Review
Kmart Christmas Decoration Review
Bought a Christmas yard decoration on 12-21. Never opened because it didnt match my deer. Tried to return & was told they couldn't return any christmas stuff the day after Christmas even if unopened & within 30 days! So f****ed up! I just want my $ back. Customer...
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Anonymous
Anonymous

So you're a retard? No store returns holiday items after the holiday is passed! NONE! The policy is clearly posted at the service desk, on the website, and (gasp!) your rec...

MakeMyDay2016
MakeMyDay2016

Also if it makes you feel better to call me a troll because of issues with your parents go ahead, do whatever makes you feel better. I am going to be the bigger person here a...

1.5
#985927
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Kmart Cashier Review

Kmart
#970953
1.0
Clerk at K-mart was the worst ever - he was more interested in his phone & ear plugs than basic cashier services. His name is Collin and he is at the Oconomowoc store. This individual should be terminated so he can get back to his life.
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Cell Phone Review

Kmart
#968267
1.0
I get a cell phone online at Kmart .for my grandson gift for Christmas the mamager was so rude l will never get anything at Kmart again the service and store is so bad.
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Short Review on November 26, 2016

Kmart
#961865
2.5
Spent 2 hrs in Kmart on holt Rd Webster, NY. Signs all over the store bogo 50% MIX AND MATCH WINTER APPAREL. Selected many gifts only to find out at the register that is not the case. No sales help in the store. Cashier offered no assistance. Return Line was so long. Over thirty minute wait!! Customers were sitting in chairs. I will never shop at Kmart again.
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Short Review on November 24, 2016

Kmart
#960892
1.1
Horrible employees at Kmart in Lebanon PA. Mary Lynn a newer employee. Guess they will hire anyone there! Lady is a nut job and rude as ever!!! I tried calling management there and got hung up on. My last experience there was my final one. This lady made my time so uncomfortable never go back.
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My husband of 15 years bought me a bracelet at Kmart Christmas Eve day and gave it to me on Christmas morning. When he put it on my wrist it was too big about 2 plus inches. Later that day I found the receilpt and it said ANKLET. So I went to exchange it today for a...
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Anonymous
Anonymous

Guess you removed the tag that says "must be left on for return or exchange". Oh well, your own fault.

MakeMyDay2016
MakeMyDay2016

You do lack reading comprenhension, because it is obvious that written or not written you have an issue with being told no. You think that is rude. Your denying it and makin...

1.2
#981448
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I bought 10 Mickey Mouse pajamas for the family and went to return 4 the day after Christmas. The girl at customer service refused to take them since they were "christmas pajamas". The pjs were red and black without any indication that it was a Christmas pajama. It...
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MakeMyDay2016
MakeMyDay2016

Why do people refer to grown women as girls when they don't even have the basic rules of spelling and grammar down pact that are taught in the first grade?

1.0
#980500
Reply to reviews
Employee reviews section. I work with some great customer service people. None of us have an easy job when it comes to not being compensated for bascally, zero appreciation. Kmart's seasonal closing hours and the protracted floor hours are unbalanced and unfair. No...
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#979437
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Ordered Christmas gifts Dec 2nd, due to be delivered on the 12th, that came and went, checked tracking: UPS "destroyed entire contents" of package / notified sender. Contacted Kmart, instead of resending items, they wanted me to reorder / pay. I said I will when I get...
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2.2
I didn't like
  • Bad customer service
#979139
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Went to Kmart Hastings Victoria asked the manager reading Christmas cards about gift bags looked up said if none down there we are out just by chance looked where he was reading cards and found two he did bat a eyelid when found them when rang store girl on other end...
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Anonymous
Anonymous

I have yet to find a Kmart with a professional or friendly management team. This is why they are going down the toilet & closing stores all over the country. They all have poo...

4.4
#979076
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My 80 year old mother shops at the Kmart store in Clearwater Florida on a regular basis. For years the store provided a sitting bench near the door. Just recently the bench was removed. My mother shopped at this store yesterday 12/23/16. When she called me to pick her...
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MakeMyDay2016
MakeMyDay2016

So since you directed a comment to Zack2001 who in another post admitted to being 15 can I come to the conclusion that you like to meet and talk to `15 year old boys online ju...

georgejm1
georgejm1

Obviously the negative comments posted to this review are those of the Kmart management team. Just proves how poor Kmarts customer service had become. No problem though, Walma...

2.9
I liked
  • Products
  • Location
I didn't like
  • Management
  • Management attitude
  • Disrespect of the elderly and handicapped
#978658
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I order an vanity set on line on December the 9th for 98.00 . I was suppose to recieve my item on the 14th however I did not today is the 19th and I still don't have the vanity or any info on the date I suppose to recieve it. I called customer service and was told that...
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I didn't like
  • Poor customer service
#975824
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