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Soon as I called I was placed on hold didn't have a chance to ask what I was looking for I waited for 30 mins and then hung up and called back to be put on hold again
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1.0
#1086772
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Redeeming your savings is easy! To redeem in store, print coupon and present at checkout. To redeem online, enter the 16-digit code below the barcode into the "coupon code" field at checkout. Valid Online and In-Store Take $10 off your apparel purchase of $50 or more...
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#1084080
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I bought a pool online layaway paid it off I had forgotten about it because after paying for it my house got sold out from under me. I received a letter asking if i still wanted the pool well i have nowhere to put it up I'm homeless so I tried to return it but it...
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Anonymous
LaughNhard 2

You lost your house cause you didn't pay your mortgage. You had no business buying a pool! Try paying your bills first

Freki
Freki

Honestly, therenisnt some sort of case by case thing for returns. Your situation sucks, but in the end it is still your responsibility to do the return in a timely manner. T...

3.2
Product
#1080447
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Do not buy warranty from kmart

Kmart
#1071921
1.0
They rip you off collect everyones money for the warranty and does nothing about your issue. Go through walmart they take better care of there customers
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Kmart - Gas coupon. Pin unavailable

Kmart
#1051277
1.8
Pin unavailable. Went to website. They claim they need my personal info. Just to get a code. Kmart does suck
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Best Natural Toothpaste Review

Kmart
#1034912
Kmart never has Best Natural Toothpaste. Every time I go and inquire, they take 30 minutes to search the different kinds of toothpaste. i have inquired more than 7 times if they can order the toothpaste. Kmart buyers if your reading this, Guam is the department store that is making the money for you. Can you please send us this toothpaste because my daughter is allergic to floride.
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Short Review on April 15, 2017

Kmart
#1034910
I have been inquiring for a toothpaste that does not have floride. So far the sales associate always keeps me busy by pretending that they ordered it. My goodness, why can we be given the same opportunites as the stateside. Please send Guam Kmart the toothpaste without floride. thank u
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Bought two tops and waited to try on at home. Tops didn't fit and I was not able to take back right away. Purchased on 6/17 and tried to return on 7/19. Apparently they will not give you a refund, exchange or even a store credit after 30 days. I was two days late. Tags...
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Anonymous
Anonymous

So, basically, you're being an entitled little brat... congrats!

h.kitchener
h.kitchener

If Kmart's policy is 30 days, then that's what it is. You have no complaint. "You snooze, you lose."

1.0
I didn't like
  • Lack of customer service ability
#1076748
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I purchased a stove and fridge from kmart, it was all fine delivery went smooth.. or so I though the guys leave and I see a dent in my fridge not too big just very noticeable I call and get a new one. That's where it gets rude guy comes to take the fridge away his...
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3.2
I liked
  • Good location
I didn't like
  • Worst customer service for m
#1075832
Reply to reviews
Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via email. How long does it take for an associate to secure these items...
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Anonymous
Anonymous

Well, first off, the order can take 2 hours to even reach the store... so that isn't the fault of the store, but the faulty system of the company and their refusal to update b...

#1074530
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Ordered a fridge through what I thought was SEARS but somehow ended up through KMART. Anyway, The delivery showed up in a PENSKE rental truck an hour late. I told the installers that they fridge had to come through the back door. He wanted to look around and argue...
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Anonymous
SMH2

Next time pick the chit up yourself and drag it through the back door if you have all the answers

Anonymous
Anonymous

Well, Kmart and Sears are one company... and they outsource their appliance delivery to the lowest bidder. Seems like they got a very low bid on this one... I would have ref...

1.7
I didn't like
  • Damaged goods due to delivery men
  • Delivery personnel
  • Customer service
#1072451
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Tried to return it today (6-16-17) 3 days after 30 days and store wouldn't let me return it. The dress is a summer dress and can still be sold and worn.No place on the receipt does it say merchandise MUST be returned in 30 days. It says receipt dated within 30 days...
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Anonymous
LaughNhard2

30 days, not whenever you feel like it dumbazz. Own it, not Kmart's fault

Anonymous
Freki

30 days is 30 days is 30 days. You got a receipt, it said it there. It says it st their service desks. Most places have a 30 day policy. Maybe if you weren't so lazy to tr...

1.0
I didn't like
  • Customer service and return policy
  • Worst customer service
  • And return policy
#1061946
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I purchased an inexpensive cookeare set online six months ago. Two of the pans are already rusting and unusable.
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Anonymous
Freki

"Inexpensive" and "Cookware" means cheap junk to begin with. You get what you pay for. Basically, you deserved rusty pans. Buy quality next time, I have 100+ year old cookw...

1.9
Product
#1053351
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Contact Kmart

Headquarters Address:
Sears Holding Company headquarters
3333 Beverly Road
Hoffman Estates, IL 60179
Phone:
(866) 562-7848
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Very disappointing. I went to return item $3 that was past 1 month because I was out of town and couldn't return it earlier. Item was unopened undamaged. Smart and Sense toothbrush which was very unsatisfactory and soft. They tried to get smart with me and push me...
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Anonymous
SMH0wow

WTF 3.00?

Anonymous
LaughNhard2

3.00???? W T Fso they should bend the rules cause you were out of town? World doesn't revolve around you!

#1046493
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