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Horrible Customer service. Every Store in Florida is doing what they can to help us either get our money back on items we ordered prior to the Hurricane, or at least giving credit. Your Kmart store is closed and I did not have internet because of the hurricane to be...
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#1102992
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Took daughter to college last week, day before she went we finished up some last minute shopping at Kmart. When getting her moved in we had bought two three drawer cabinets for her dorm room. Unfortunately they did not fit in her small room. So I brought them home to...
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h.kitchener
h.kitchener

You are angry at Kmart for your own negligence---failure to keep a receipt until you KNOW the item will fit the room, is not damaged, etc. Stop whining.

3.7
#1091750
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Tried to buy small kiddie pool, posted price $10 charged $16. I asked cashier said i had to go to customer service, even though i just bought it. Customer service wouldnt correct their error because i didnt have my license. What???? Its Kmarts mistake just fix the...
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2.2
#1089740
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Kmart - Worst store ever

Kmart
#1100614
1.0
Details
The worst place to buy jewellery, they all change wether silver or gold and they refuse to replace or refund the item and they'll tell you to call the 800 number and they'll tell you to return it but the store won't take it and total waste of time and money
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Do not buy warranty from kmart

Kmart
#1071921
1.0
Details
They rip you off collect everyones money for the warranty and does nothing about your issue. Go through walmart they take better care of there customers
Comment
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty

Kmart - Gas coupon. Pin unavailable

Kmart
#1051277
1.8
Details
Pin unavailable. Went to website. They claim they need my personal info. Just to get a code. Kmart does suck
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Best Natural Toothpaste Review

Kmart
#1034912
Kmart never has Best Natural Toothpaste. Every time I go and inquire, they take 30 minutes to search the different kinds of toothpaste. i have inquired more than 7 times if they can order the toothpaste. Kmart buyers if your reading this, Guam is the department store that is making the money for you. Can you please send us this toothpaste because my daughter is allergic to floride.
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Soon as I called I was placed on hold didn't have a chance to ask what I was looking for I waited for 30 mins and then hung up and called back to be put on hold again
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1.0
#1086772
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Redeeming your savings is easy! To redeem in store, print coupon and present at checkout. To redeem online, enter the 16-digit code below the barcode into the "coupon code" field at checkout. Valid Online and In-Store Take $10 off your apparel purchase of $50 or more...
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#1084080
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I bought a pool online layaway paid it off I had forgotten about it because after paying for it my house got sold out from under me. I received a letter asking if i still wanted the pool well i have nowhere to put it up I'm homeless so I tried to return it but it...
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Anonymous
LaughNhard 2

You lost your house cause you didn't pay your mortgage. You had no business buying a pool! Try paying your bills first

Freki
Freki

Honestly, therenisnt some sort of case by case thing for returns. Your situation sucks, but in the end it is still your responsibility to do the return in a timely manner. T...

3.2
Product
#1080447
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Bought two tops and waited to try on at home. Tops didn't fit and I was not able to take back right away. Purchased on 6/17 and tried to return on 7/19. Apparently they will not give you a refund, exchange or even a store credit after 30 days. I was two days late. Tags...
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Anonymous
Anonymous

So, basically, you're being an entitled little brat... congrats!

h.kitchener
h.kitchener

If Kmart's policy is 30 days, then that's what it is. You have no complaint. "You snooze, you lose."

1.0
I didn't like
  • Lack of customer service ability
#1076748
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I purchased a stove and fridge from kmart, it was all fine delivery went smooth.. or so I though the guys leave and I see a dent in my fridge not too big just very noticeable I call and get a new one. That's where it gets rude guy comes to take the fridge away his...
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3.2
I liked
  • Good location
I didn't like
  • Worst customer service for m
#1075832
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Ok I paid for and ordered items online thru PayPal, for these items I did get a confirmation of order was received via email, well 1 hour...2 hours.....have passed and still no pick up validation via email. How long does it take for an associate to secure these items...
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Anonymous
Anonymous

Well, first off, the order can take 2 hours to even reach the store... so that isn't the fault of the store, but the faulty system of the company and their refusal to update b...

#1074530
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Contact Kmart

Headquarters Address:
Sears Holding Company headquarters
3333 Beverly Road
Hoffman Estates, IL 60179
Phone:
(866) 562-7848
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Ordered a fridge through what I thought was SEARS but somehow ended up through KMART. Anyway, The delivery showed up in a PENSKE rental truck an hour late. I told the installers that they fridge had to come through the back door. He wanted to look around and argue...
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Anonymous
SMH2

Next time pick the chit up yourself and drag it through the back door if you have all the answers

Anonymous
Anonymous

Well, Kmart and Sears are one company... and they outsource their appliance delivery to the lowest bidder. Seems like they got a very low bid on this one... I would have ref...

1.7
I didn't like
  • Delivery personnel
  • Customer service
  • Damaged goods due to delivery men
#1072451
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