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Very disappointing. I went to return item $3 that was past 1 month because I was out of town and couldn't return it earlier. Item was unopened undamaged. Smart and Sense toothbrush which was very unsatisfactory and soft. They tried to get smart with me and push me...
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Anonymous
Anonymous

If it was unopened, then how do you know it was unsatisfactory and soft?

ChadNewman2017
ChadNewman2017

You claim you have been shopping at Kmart for 25 years but I find this impossible since from your review it is obvious that you are only eleven years old. At least that is wha...

#1046493
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Many things were wrong with my order -- out of stock after order, added shipping charge, etc. But the big legal fail was a false charge. K-mart added a 5.50 $ "installation charge" for dog food?!?! Watch you bill after the order. I called and cancelled the order they...
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1.7
I didn't like
  • Fake charge -- bad clarity - late shipping
#1042794
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Local store purchase Under $40.00 - 37 days afterwards tried to do a return. (Slacks/Blouse) (30 Day Policy) Explained i required immediate hospitalization/ surgery which rendered me incapable of going to the store prior to the 30 days expiration. (Offered Proof of...
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Anonymous
Anonymous

When you bought the item it had the return by date on the receipt. An exception for you means an exception for all. There are 100 people a day that have a circumstance they th...

Anonymous
SA

1000 N San Fernando Blvd, Burbank, CA 91504Horrible return policy and cashier shelly and manager Alice were very ggressive and hostile when I tried to return a $3 toothbrush ...

1.0
#1042589
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Kmart Gas Coupon Review

Kmart
#1051277
1.8
Pin unavailable. Went to website. They claim they need my personal info. Just to get a code. Kmart does suck
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Kmart Customer Care Review

Kmart
#1042536
1.0
I was buying a pair of headphones. While leaving the store, the lost prevention worker followed me out the store and said i stole. They checked me but didnt find anything. They said sorry but sorry is not enough. I was so embarrassed and i will be speaking to my lawyer
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Best Natural Toothpaste Review

Kmart
#1034912
Kmart never has Best Natural Toothpaste. Every time I go and inquire, they take 30 minutes to search the different kinds of toothpaste. i have inquired more than 7 times if they can order the toothpaste. Kmart buyers if your reading this, Guam is the department store that is making the money for you. Can you please send us this toothpaste because my daughter is allergic to floride.
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Short Review for April 15, 2017, Pc_service

Kmart
#1034910
I have been inquiring for a toothpaste that does not have floride. So far the sales associate always keeps me busy by pretending that they ordered it. My goodness, why can we be given the same opportunites as the stateside. Please send Guam Kmart the toothpaste without floride. thank u
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I placed an order online 25 Apr 2017 from Kmart for in-store pickup. My husband went to the local Kmart store today (26 Apr 2017) to pick up the order, with the printed email order and in-store pick up confirmation. However, the store personnel could not release the...
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2.9
I didn't like
  • Not able to cancel online order after it was processed
  • Difficulty in getting right number to call customer service
#1039452
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I tried to return items bought by my daughter that was visiting from OKLAHOMA. She has 3 small children very busy, receipt was discarded with bags in trash. Tried to return 2 items that she purchased, shampoo and conditioner, valued at 5.99@. My intention was to get...
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Anonymous
Anonymous

Here's a tip for you: if you're a shop your way member, Kmart will email you a copy of your receipt upon request. If she did that, you could just have her email you a copy of ...

Youaredumb
Youaredumb

You can only blame your daughter for being irresponsible and lose her receipt. You did not raise her right if you are making excuses for her. Do you really think that your da...

2.7
Product
I liked
  • Store
I didn't like
  • Customer service
#1036436
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I was returning merchandise this morning with a receipt that was exactly 30 days. the manager yelled at the employee and refused to refund my money. i called the complaint department and they said there was nothing they could do for me. I will never shop there again....
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3.5
#1035236
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back in 1990 kmart sold me a new ten speed pre assembled and i took it back the same day with a receipt and they said they dont give refunds on sporting goods. so i was stuck with a bike that had a bad gear changer. so i threw it away. the gear changer replacement cost...
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Product
#1033114
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I would love to talk to someone about these matters that i have with kmart. First of all, they don't never have any sale papers at the door, and then we you ask the associate for 1, they say that, they didn't send them any. So how can you have a store with no sale...
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1.0
#1028770
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Went to Kmart located at 1998 Bruckner blvd to purchase a fan while on the second floor I encountered a Kmart employee (older Hispanic woman) I asked her where the fans were located at and she said normally in the back but they were not out yet. When I asked her why...
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3.9
#1024265
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I purchased jeans approximately 2-3 weeks ago. The person I purchased them for was hopspilalized and just now got to try them on. They do not fit. The sales receipt cannot be found, however, I took them back with all tags on under the assumption I would get store...
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Anonymous
Anonymous

I used to work at a Kmart, but I honestly have no "insider information" about how your situation could have went any differently. It does state in their return policy that "RE...

MakeMyDay2016
MakeMyDay2016

What is disgraceful is "adults" not holding themselves responsible for their actions. Who was careless and lost the receipt?

1.0
I didn't like
  • Worst customer service
  • Disgraceful customer service
#1023280
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