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Home  »  Consumer Reviews  »  CONSUMER  »  Buyers Beware of Kmart Fake Warranty
Buyers Beware of Kmart Fake Warranty
Feb 28, 2008
KMart complaint by Carol Castellanos
Bought a set of luggages from Kmart back in 03/04.

The luggages all have tags stating that "if luggage is defective within 10 years of purchase that Kmart will replace it free of charge." I went to Kmart and manager refuse to honor it so I called customer service and they were just as useless. The only thing wrong with one of the luggage was the buckle snapped off.One thing I know for sure is that I will not shop at Kmart any more and will make sure to let other know how Kmarts warranty works or better yet how it doesn't.

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  Comments (3)
RSS comments
1. Written by Betty, on 15-04-2008 11:06

how can a company so large get away with selling worthless warranties. i purchased a warranty on my airbed 4 months ago. needless to say i am receiving the run around - no one handles that - well we were told up to one year, my son would be able to exchange the bed 'at' KMART with out problems.... they LIED.......

2. Written by Martha, on 07-03-2008 19:24

:upset Their service is unacceptable

3. Written by Kazandra, on 29-02-2008 16:52

:upset  

They make me MAD!!!

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