KMart Complaints and Reviews

Had an experience with KMart?   Submit review ›
KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
Had an experience with KMart?
Submit review › Submit review ›

     

  • Dec 13, 2013
  • Online Shopping
  • Christmas Lights
  • 17

I ordered a Christmas tree from KMart.com. When I got it, it was obvious that it had been opened. All of the parts were thrown in the box and not packed. When I plugged it in, two sections of lights did not work. (These are sealed LED lights, so it is not a matter of a loose bulb or anything that can be fixed.) The item was shipped from a store, and not a warehouse. I called them, and the... Read more

Was this review helpful? 0 0

     

  • Dec 12, 2013
  • Advertisements and Cons
  • Kmart Commercial
  • 8
  • 8
  • 79

The commercial K-mart has out is sick twisted distasteful and no where near a holiday commercial.This needs to be taken off the television completely.Children look forward to Christmas.With Santa,a snowman ,and elves.Not grown men in their underwear in that nasty position shaking there scrotums.Thats very distasteful and sick.I find it perverted and sick for children to see.And of all stores... Read more

Was this review helpful? 0 0

     

  • Dec 11, 2013
  • Supermarkets and Malls
  • Management
  • 5
  • 5
  • 86

I was an employee at Kmart in Chula Vista, California. The things I've witnessed there was beyond belief. While not trying to offend no one of the caucasian race, the managers belittled their african american employees and was always having attitudes and talking to other employees with extreme sarcasm. They show favoritism towards certain employees and not only that, but instead of hearing both... Read more

Was this review helpful? 0 3

     

  • Dec 11, 2013
  • Supermarkets and Malls
  • Houston, Texas
  • Tasteless Commercial
  • 11
  • 11
  • 54

Your boxer short-jingle bells commercial is the most tasteless thing I have seen in decades of watching tv. I have never bothered to review anything online before, but this crosses a line. No apology can correct it, no penance can atone for it. I will not be shopping at Kmart this Christmas, if ever again. Your boxer short-jingle bells commercial is the most tasteless thing I have seen in decades... Read more

Was this review helpful? 0 4

     

  • Dec 08, 2013
  • Supermarkets and Malls
  • Syracuse, New York
  • Commercial
  • 10
  • 10
  • 82

Many i know have seen this disgusting commercial and can't understand why advertisers feel it is necessary to step over the line with sexually suggestive ads. There seems to no censorship anymore, that anything and everything is allowed on TV regardless of who is watching. At some point, we need to say enough is ENOUGH! That's it! I refuse to support this business anymore. I will take my... Read more

Was this review helpful? 1 7

     

  • Dec 08, 2013
  • Supermarkets and Malls
  • False Advertisement
  • 20
  • 20
  • 131

I went to Kmart to look for shoes/boots for my daughter. She finally found a pair she likes after searching 5 other stores. Great, right!!? Well I saw, in every shoe aisle and posted all over, signs that said "Buy One Get One for $1 All Footwear". Sweet. So I spent another 20 minutes getting a pair for my son. But when I get to the checkout the items do not ring up correctly. I got boots for $25... Read more

Was this review helpful? 1 11

     

  • Dec 07, 2013
  • Appliances and Electronics
  • Coffee Filter
  • 6
  • 6
  • 74

Bought a Keurig K-cup coffee filter online and picked it up in-store. When I opened the bag containing the product, the box had a tape over it. Not surprisingly, the coffee filter was used with coffee residue all over it inside the filter and the box. I don't know how anyone would even take this back, not to mention selling it to another customer. Talking to the online Re-p was no help at all.... Read more

Was this review helpful? 0 2

     

  • Dec 06, 2013
  • Customer Service
  • Customer Service
  • 4
  • 4
  • 58

Put in an online layaway. It stated payment could be up to 14 days past due before its put back. I forgot about the layaway but got a reminder email explicitly stating a return date if it paid (which was 14 days past the due date). I went to make a payment at 11 days late. It was already cancelled! I tried FOUR times to put anther layaway in. It would go through and be immediately... Read more

Was this review helpful? 0 0

     

  • Dec 03, 2013
  • Advertisements and Cons
  • Christmas Commercial
  • 10
  • 10
  • 83

The new Christmas commercial with men in boxer shorts moving in a disgusting fashion to bells ringing needs to be taken off the air. It is enough that some of our singers move on stage in such disgraceful moves. NOW, we have it in television commercials. Is there no decency in advertising in America anymore? I think not! I find most of the commercials on television unseemly. The... Read more

Was this review helpful? 0 6

     

  • Dec 03, 2013
  • Shipping
  • Shipping Charges
  • 51

I selected expedited shipping on 2 in stock items for an extra $15.00, shipping date according to the Kmart.com would be 06DEC delivery. I placed the order and the confirmation page showed only 1 item arriving on 06DEC and the other item would arrive on 16DEC. I contacted K-Mart and informed that both items were in stock without shipping restrictions and they were not sure why split shipping... Read more

Was this review helpful? 0 0
 
×
You are reading about KMart.
Filing a new complaint about
×