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2.1 Based on 205 reviews
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  • Customers like
    • Price 8
    • Sales staff 5
    • Cashier was nice 4
  • Customers don't like
    • Customer service 15
    • Worst customer service 14
    • Poor customer service 8

This guy in a foreign country (India?) said I had to wait 3-5 days for him to look into the order I was calling about which should have been at the store two weeks agao. At my request, he actually said he was finding a supervisor at my request, then made four static sounds with his own voice and hung up. Probably wanted to join the "festivities" (his word) that were sounding loudly by his cubicle (on Feb 8, 2016, approx. 4:00 p.m.) WORST...... Read more

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I brought a pair of shoes for my son online a few hours later I received a email notifing me that the Oder was canceled because the item was out stock it's been a week and I still didn't get my money refund. So beware !!!

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  • From mobile
  • Feb 05
  • #784454

I purchased a supposed 14 k gold bracelet at kmart. Turns out its not gold. Dont buy at any kmart stores. I thought I was getting a great deal as the store is closing,the item was stamped 14k italy,but was tagged for price at 10 k. Yeah I will pay for 14k gold @10k prices. Fraud all the way. Beware,Beware,Beware.

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There is a lady who works at kmart in miami more in the cafeteria inside which i had stopped eating there because of her bad bad attitude mainly i think it is that she is singling me out for some reason, but it is always with me. had very bad costumer service with her today. all I wanted was a money order, and before i told her what i needed as soon as i said money order she interrupt me saying NO NO money order I DONT have the code???.I dont... Read more

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On February2, 2016, around 3:30 PM, I was stopped by a woman in the sports section of Kmart. She wanted money. I refused, and considered yelling at the woman.This incident made me uncomfortable and wary of shopping in Kmart. Soliciting in a store is illegal. This made me realize that the woman premeditates her action. She profiles clients and targets them for money. Probably followed me when I entered the store. I am annoyed at this. After some... Read more

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  • From mobile
  • Feb 02
  • #782640

This past year we decided to go to kmart and the lease program.Well that the way thing to do I hated it.Customer service is rude and we ended paying double for yhe items.Made plans to make paymets they took double out of account.The 98.00 payment ended up being 600.00.They took that many payments out.They did it 2 months in a roll I would say never do it messed us up bad on other stuff.

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I had $10 in points coming to me. We stopped at the K-Mart #7147 at 22920 State Road 54 in Lutz, Florida. We purchased 3 items of women's clothes and another item. It gave me $7 rather than the $10 but the register and credit card machine locked up and they had to reboot (but 5 cents did get put on our credit card). They had to ring everything up a second time and this time it was only going to give me $5 in points! So we said forget it and... Read more

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Bait and switch pictures worth a thousand words spent close to TWO hrs of my time was trying to order this online but went to check out and it added $100 so when I called customer svc ( which is in the Philippines) they (laura I believe) confirmed on the kmart site $ 399.99 on sears $499.99 well why would I spend an extra $ make a long story short...few more cust.svc reps (Homey ,Fay ,Tyler both in Philippines and Texas) gave me the... Read more

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  • From mobile
  • Jan 27
  • #779014

And one of my receipts is dated November 19 2015 so even the day after Christmas is more than 30 days

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Soooo pissed I have 22 grandchildren an start my Xmas shopping early tried to return my grandsons clothing with receipt an all tags front desk said I'm past 30 day return so I'm stuck with clothing won't even let me exchange for different size most crazy will never shop again Read more

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