Kmart Complaints and Reviews

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Kmart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
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  • Dec 24, 2013
  • Supermarkets and Malls
  • Hyattsville, Maryland
  • Store Bags
  • 5
  • 5
  • 148

On 12/23/13 went to Kmart in Clinton MD. Cashier forgot to give me all my bags called the store the next day was put on hold for thirty min hung up called back for someone to tell me my stuff was put back. how can yo.u put stuff back that is paid for. Wow just got rip off. $25 gone wow really. U know it not right taking people money like that. I will never shop there again I know its not a lot... Read more

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  • Dec 24, 2013
  • Advertisements and Cons
  • Tucson, Arizona
  • Commercial
  • 1
  • 1
  • 56

I WISH EVERYONE WOULD QUIT COMPLIANING ABOUT THE KMART JOE BOXER COMMERCIAL ALREADY.. IF U FEEL OFFENDED OR DISGUSTED BY IT THEN CHANGE THE TV THATS WHAT THE REMOTE IS FOR... MY GOODNESS U WOULD U PEOPLE WOULD HAVE SOMETHING BETTER TO DO WITH YOUR TIME THEN TO COMPLIAN ABOUT COMMERCIALS ON TELEVISION... HONESTLY GET OVER IT!!! IF U DON'T WANT TO SHOP AT KMART THEN DON'T YOUR COMPLIANTS ABOUT... Read more

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  • Dec 23, 2013
  • Online Shopping
  • Los Angeles, California
  • Missing Item
  • 47

NEVER ORDER FROM YOU AGAIN!!! My item was missing from the box that arrived and the packing slip with 5 other items showed it was included. This happened 2 days before Christmas. Now they are saying in order to refund my money back (because they can't get a new one out to me before Christmas) I have to order a new one and when the shipment arrives via UPS refuse it. My UPS guy just leaves... Read more

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  • Dec 23, 2013
  • Finances
  • Stevens Point, Wisconsin
  • Money Order
  • 1
  • 1
  • 132

I bought a Money Order but didn't use it so I went back to Kmart, where I bought it, to return it. They told me that I can't cash it because it was made up to someone else. I told them I was the one who bought it and I just want to cash it in, but they wouldn't. I said I was the one who bought it and all I have to do is cross the other name and put my name in that spot because people do that all... Read more

Was this review helpful? 0 3

     

  • Dec 22, 2013
  • Advertisements and Cons
  • Bellevue, Washington
  • Commercial
  • 5
  • 5
  • 58

My kids or my family should never have to worry about turning on t.v. to see *** and balls be swong around on t.v.. really sad that Kmart is stooping so low.. maybe Kmart should stick to making advertising for previews in *** videos.. No ones kids should have to c that.. Maybe kmarts advertising experts don't have kids and obviously don't have any brains ... I don't know who Kmart will ever be... Read more

Was this review helpful? 2 0

     

  • Dec 20, 2013
  • Advertisements and Cons
  • Charlottesville, Virginia
  • Tv Commercial
  • 8
  • 8
  • 74

K/Mart how low can you get for a buck.??? Next year try women showing their breast and shaking them to jingle bells so my 6 yr old son can see them. All I can say is I will not be shopping at K/Mart until I see the company acting more responsible when it comes to advertising This is replusive and K/Mart should be FINED for their action by the federal trade commission. There are other stores I... Read more

Was this review helpful? 0 5

     

  • Dec 20, 2013
  • Online Shopping
  • Columbus, Ohio
  • Dual Core Camera
  • 1
  • 1
  • 39

I have called, emailed, filed a complaint and I am getting no result or responses. I have yet to get any answer regarding my order. I was told I would get my order by December 11th. I never received it! I called your customer service number again and I was told the previous agent lied to me, I was also inform there was no tracking number and she would place in a trouble ticket on my behalf. On... Read more

Was this review helpful? 0 0

     

  • Dec 19, 2013
  • Advertisements and Cons
  • Commercial
  • 13
  • 13
  • 72

My family and I, have been very grossed out. This is absurd for PUBLIC tv. I never want to see that commercial again. It is extremely inappropriate. Even my 10 year old granddaughter has seen it. This is her idea to post this blog too! I will never shop at Kmart ever again, I HAVE OTHER STORES I CAN GO TO. We understand that you need to make a profit from your business, however, we cannot... Read more

Was this review helpful? 3 1

     

  • Dec 18, 2013
  • Online Shopping
  • Kearny, New Jersey
  • Bad Customer Service
  • 1
  • 1
  • 64

I HATE KMART WITH A PASSION. absolute worse customer service of any company i have ever seen. Customer service reps only look up orders but are unable to actually help a customer. Three times Kmart has taken my money, not deliver my items, and not issue a refund. i had to call Kmart 21 times and have had 34 online chat sessions always to get the same response "we will look into the matter and... Read more

Was this review helpful? 1 0

     

  • Dec 18, 2013
  • Supermarkets and Malls
  • Ordering Process
  • 2
  • 2
  • 59

I have NOTHING good to say about kmart.com ordering process or their customer service. I ordered and payed off 100.00+ worth of CHRISTMAS items on the 6th of Dec. here i sit a week before christmas and they have NO CLUE where my stuff is. IT has not been shipped, it is still in the wearhouse, the WILL NOT REFUND MY MONEY TO REPLACE THESE ITEMS, THEY HAVE ZERO ANSWERS TO WHEN THESE ITEMS WILL BE... Read more

Was this review helpful? 1 1

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