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2.1 Based on 183 reviews
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  • Customers like
    • Price 6
    • Sales staff 5
    • Cashier was nice 4
  • Customers don't like
    • Worst customer service 14
    • Customer service 14
    • Service 7
  • From mobile
  • Kmart
  • Dec 27, 2015
  • #759172

Why doesn't Guam Kmart sell 2x prevail pampers and would you people consider putting it in your inventory Add comment

Canton ohio rt 62- there is a lady at checkouts named Daisy who is always rude and nasty,someone needs to fire her asap. Because of her I will no longer go to that kmart Read more

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I have 3 kids and was having trouble affording Christmas. My sister offered to let me use her debit card for $200 for to buy my kids presents. When I tried to use her card # using her current address and the online check out said it couldn't be verified. I then tried her previous address and the order went through. 4 days later I received a message the order was canceled and the card was not charged. That was NOT correct. The card had been... Read more

Was this review helpful? 0 3
  • From mobile
  • Kmart
  • Dec 22, 2015
  • #756726

I stood in Kmart for a hour waiting for my layaway the manager came back there with attitude like some one had done something to her very unprofessional she was very smart and rude her name is Barbara she would not give me her last name the location is 4251 John mar dr Annandale va they still didn't find my layaway Add comment

My fiance and I put our kids Christmas gifts on layaway on November 27th, made all of our payments on time and then when we went to pay off and pick up our layaway on December 21st, they had lost 98% of our items. We were refunded the money for the items that were lost, but with such a short time until Christmas, we were in quite of a bind to have to go to Walmart and find our boys all new items for Christmas.I understand that mistakes happen,... Read more

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I had items in 3 separate layaway accounts and here it is a week before Christmas and two entire layaway items are unavailable, how upsetting, my kids Christmas is ruined!!!!! Read more

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Was at kmart on 26th street in erie pa. Worst customer service i have ever seen. I am a 38 year old father of 7. My son got a pair of school pants as a gift they where to small so i wanted to just get a bigger size. There was 3 people in front of me. It took 45 min till i was up. Lets start with the lady behind the desk started to talk to another employee that was comming in to work, hello im the customer. So i tell the lady i just need to get a... Read more

Was this review helpful? 0 0

Today while checking out at my local kmart, I inquired about my reward points, the cashier sarcastically said if you spend 40.00 you have 22.00 in reward points and rolled her eyes as if i knew already.Sounds simple enough,as ive used points many times in the past. I went back for more things, this time im told, oh no you have spend 30.00 in housewares, 25.00 in apparel, etc.. i was embarrassed as the earlier cashier did not explain any of this,... Read more

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Kmart in Moline has the worst customer service. I walked in the store on 12/13/15, and I immidietly noticed advertisement for $10 award if you buy $100 worth in mastercard gift cards. I decided to get 1 $100 gift card. When cashier scanned the gift card error has dpoped up. She then went to get customer service rep. Diana. Diana immidietly started taking promotional signs down, and informed ( no appology) me that the promotion ended on 12/12/15,... Read more

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  • From mobile
  • Kmart
  • Dec 11, 2015
  • #749732

Went to Kmart in carliske pa and was too get $10.00 off and receive a $5.00 coupon , received neither. Manager did nothing . This is my last time shopping at kmart Add comment

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