KMart Complaints and Reviews

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
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  • Oct 14, 2013
  • Supermarkets and Malls
  • Rewards
  • 1
  • 54

How in the *** do u hold it against ur customers for ur workers using and abusing MY REWARDS....it keeps telling me I can earn pts. But I can't use them....wtf is really going on??? And NO ONE EVER HAS AN ANSWER....its always b.s... .smh.....they are going to continue to lose customers if they don't figure a better plan then this one!!! I wanna use what I earned....ITS MINE.. NOW LET ME USE... Read more

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  • Oct 01, 2013
  • Supermarkets and Malls
  • Diamond Ring
  • 6
  • 81

I purchased a 10kt two tone 14 cttw diamond marquise cluster in Nov. 2012 and on Aug 2013 the entire diamond cluster fell out of the ring leaving a whole where the diamond should have been attached to the band. Kmart will not do anything about it because the 30 day warrenty is out. I would never have bought the ring if I had known it was going to fall apart. I sent the band back so they could... Read more

Was this review helpful? 1 1

  • Sep 16, 2013
  • Kids
  • Stroller
  • 4
  • 84

I purchased a stroller/cars eat for $106.92. It was not delivered and I have not had my. Money refunded. The transaction number through Paypal is #0-7AF83408PLO195240. I made this payment on July 11'2013. I had to purchase another safari seat stroller because the shower was August 1. I am asking for a refund since this purchase.Was never delivered. Mary Howard, I can be reached at... Read more

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  • Sep 13, 2013
  • Furniture and Decor
  • Tv Entertainment Armoire
  • 3
  • 53

I ordered a piece of furniture from kmart.com, it's been almost a month and no one can tell me anything about it other than it is from a "3rd" party vendor which they "don't control." They sure charged my card the second I ordered, and failed to notify me they use outside vendors. I never saw that on their site. So where is my furniture? How can they not know? Now I have to put a fraudulent alert... Read more

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  • Sep 10, 2013
  • Supermarkets and Malls
  • Waynesville, North Carolina
  • Perscription
  • 3
  • 73

on 9-9-2013, I went in to get perscription filled,at the waynesville kmart, the girl at the pharmacy check out had made a mistake ,and put in something that locked her register, she called 3 times for help from manger, he didnt respond, so she took myself and another person to front to check out,well only 1 register open with long line, so another girl tried to help by opening a register, no cash... Read more

Was this review helpful? 2 3

  • Aug 24, 2013
  • Shopping
  • Shop Your Way Rewards
  • 45

As of today it is now July 25th and two weeks since I reported the website malfunction and theft by unauthorized withdrawl from my CC account. I signed up for this offer and my credit card was hit for $83.42 and now "Customer Service" won't help me. I have provided the Order Number, the Sales slip number, my email, my mailing address and a copy of the pages I captured, to no avail. Now, a person... Read more

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  • Aug 16, 2013
  • Supermarkets and Malls
  • Advertising
  • 4
  • 76

K-mart this is a new low in advertising, marketing to future gang bangers, gold chains and hoodies singing rap style lyrics to sell clothes to little kids. You should think about adding a gun section in all your stores so as they grow older you can provide one stop shopping. That being said I am sure some of these children you are marketing to will be back to rob you wearing the hoodies you... Read more

Was this review helpful? 0 4

  • Aug 16, 2013
  • Supermarkets and Malls
  • False Accusations
  • 1
  • 129

july 13 2013 "inside" Englewood Ohio k -mart 855 union blvd. upon leaving after paying for my purchase i was stopped by a male employee . He requested that I empty my pocket. I asked why ? He then asked me again to empty my pocket . Finally I said you think I have stolen something ? I told him did you see me on camera or by sight see me steal ? I then said I have stolen nothing. After he said... Read more

Was this review helpful? 1 4

  • Aug 14, 2013
  • Shopping
  • Cancelled Order
  • 1
  • 57

I do all my shopping a Kmart's because they do lay-a-way BUT today I looked up my order because my money was still in the account I PAID though pay pal after I was done it said Thanks for your order at Kmart Corporation. Money won't leave your account until Kmart Corporation processes your order.so I was waiting for the order to be processes and it never was my order was put back my summer... Read more

Was this review helpful? 0 0

  • Aug 12, 2013
  • Supermarkets and Malls
  • Advertising
  • 3
  • 83

The "Dumbing Down" of America in speech and action is a real problem. KMart should be ashamed of itself for stooping to this level in advertizing to kids. I'm sure it sells and I'm sure that it's wrong. I suspect the backlash will come and KMart shouldn't be surprised when it does. Sears as the parent company needs to get involved in this and shut down the poor taste KMart Ads, If they don't the... Read more

Was this review helpful? 1 4
 
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