Kmart Complaints and Reviews

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Kmart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
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  • Jan 30
  • Supermarkets and Malls
  • Fort Worth, Texas
  • Employee
  • 8
  • 8
  • 144

YEAH I WAS RIPPED OFF BY XAVIER GALVAN AT KMART IN FT WORTH TEXAS HE WAS WORKING THERE AND STEALING BY SHIPPING THE BOXES OF TOYS TO HIS HOUSE BY PLACING A UPS SHIPPING LABEL ON THE BOX DIRECTLY OFF THE TRUCK AND ADRESSING IT TO HIS HOME ADRESS. HE WAS ALSO SCREWING THE GIRL WHO WORKED IN LAYAWAY WHILE HIS FIANCE WASNT THERE. POOR GIRL. I HEARD THE COPS ARE LOOKING FOR HIS RELATIVE FOR STEALING... Read more

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  • Jan 27
  • Supermarkets and Malls
  • Annandale, Virginia
  • Rude Cashier
  • 5
  • 5
  • 123

I got into the line with 2 small items in my hand and the cashier in the next checkout very rudely told me that both of first two lanes are closed. So, I went to the third register. Same cashier said to the associate working at that checkout, "you are closing the register too, right". That cashier was indirectly telling me to get out of the line and neither of the other cashiers responded by... Read more

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  • Jan 07
  • Online Shopping
  • Livonia, Michigan
  • Bad Customer Service
  • 2
  • 2
  • 87

I placed an order online for one item on November 20th. A week later I received an email that my order was cancelled due to a processing error on their part. I was still charged for this item. I have spoken with customer service 5 times and have sent numerous emails. Every time, I am told that my issue will be resolved in 3-5 business days. Still no refund a month and a half later! I've given up... Read more

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  • Jan 04
  • Supermarkets and Malls
  • Capitol Heights, Maryland
  • Checkout Lines
  • 15
  • 15
  • 148

The kmart located in Clinton, Maryland never has enough checkout lines available. Went to the store Friday , January 3, 2014 and waited 30 minutes in one line. Only one line open and the store had several workers walking around doing nothing. They told us that another cashier was on her way in to work. I asked to speak to the manager and was told that she was in the back unloading a truck. ... Read more

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  • Jan 03
  • Appliances and Electronics
  • Chico, California
  • Bad Customer Service
  • 3
  • 3
  • 100

bought an rca t/v on lease and terms were not fully explained to us, after findind the terms we took the set back to the chicho store #3086, the store manage Kevin Duffy was rude and of absolutely no help in returning this set, it took over 3 hours to to return in which time Kevin Duffy was no where around to help, it shouldnt have taken over 10 minutes, thats all walmart needs to have this... Read more

Was this review helpful? 0 1

     

  • Jan 01
  • Supermarkets and Malls
  • Chicago, Illinois
  • Ps3 Game
  • 4
  • 4
  • 119

I buy a PS3 for my son and 6 extra games. The inexperienced associates in electronics didn't bother to tell me that a 12g system can only play about 2 games. I go back to Kmart in Oak Lawn store 9339 and they refused to return it. The bottom of my receipt was torn off and because the bar code is gone, it can't be returned. My final receipt shows it was paid in full but because of a bar code It... Read more

Was this review helpful? 0 2

     

  • Dec 30, 2013
  • Online Shopping
  • Customer Service
  • 49

We ordered a pool table online with Kmart. It arrived terribly damaged. We called right away and were disconnected. We called again and were told a replacement would arrive in a few days and they would contact us. NO CALL! We called again and were disconnected again. The agent said the table was out of stock now and wouldn't arrive until after New Years! We asked for a pick up of the damaged... Read more

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  • Dec 30, 2013
  • Supermarkets and Malls
  • Account Charges
  • 39
  • 39
  • 152

I ordered a PS3 bundle on 12/24/13 and had the $212.49 taken out of my checking. Then they cancelled my order, but kept my money. After talking to a CSR they said there is one of these bundles left and it will be shipped today. As soon as I hung up the ordered was cancelled, yet my checking was charged another $212.49. Today is 12/30/13 and I just spoke with them it will be 5-7 days before I get... Read more

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  • Dec 27, 2013
  • Supermarkets and Malls
  • Summerville, South Carolina
  • Employees
  • 4
  • 4
  • 137

While shopping, my 3 yr old daughter alerts me that she has to go to the bathroom. We went into the ladies room where was a tripple large turd in the middle of the floor. Not only was that the most disgusting thing that I have ever seen but to make it worst, 2 on duty store associates were laughing loudly and making jokes about the fact that a customer accidentally stepped on a piece of it.... Read more

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  • Dec 24, 2013
  • Supermarkets and Malls
  • Hyattsville, Maryland
  • Store Bags
  • 5
  • 5
  • 149

On 12/23/13 went to Kmart in Clinton MD. Cashier forgot to give me all my bags called the store the next day was put on hold for thirty min hung up called back for someone to tell me my stuff was put back. how can yo.u put stuff back that is paid for. Wow just got rip off. $25 gone wow really. U know it not right taking people money like that. I will never shop there again I know its not a lot... Read more

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