KMart Complaints and Reviews

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
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  • Dec 03, 2013
  • Shipping
  • Shipping Charges
  • 49

I selected expedited shipping on 2 in stock items for an extra $15.00, shipping date according to the Kmart.com would be 06DEC delivery. I placed the order and the confirmation page showed only 1 item arriving on 06DEC and the other item would arrive on 16DEC. I contacted K-Mart and informed that both items were in stock without shipping restrictions and they were not sure why split shipping... Read more

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  • Dec 03, 2013
  • Supermarkets and Malls
  • Online Order Cancellation
  • 4
  • 4
  • 50

place a order on Nov.23 in still haven't receive my refund know stating my order isn't on filed this is the second time this happen to me in I will never shop nor deal with kmart nor sears the rep are not professional at all in act like they cant help you like its there money how can a company have no record of a order that was placed than cancel it took them less then 5mins to take the money so... Read more

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  • Dec 01, 2013
  • Advertisements and Cons
  • Saint Louis, Missouri
  • Joe Boxer Commercial
  • 22
  • 22
  • 87

The Joe Boxer commercial - Jingle Bells is offensive, sexual in nature, disrespectful to both women and children a like. It is not funny in nature, nor relevant to the time of year that is being celebrated.....that is if Christmas Day is celebrating the day of a holy person. The commercial is aired during the hours when young children are up and watching tv. It is on several channels so there... Read more

Was this review helpful? 6 8

  • Nov 30, 2013
  • Online Shopping
  • Order Cancellation
  • 5
  • 5
  • 81

I order what I thought was a Playstation 4 on-line and as soon as the confirmation came in, I realized that I made a huge mistake. I call immediately which all took place in within 5 minutes and was told that they were going to ship it out to my house anyway and i'd have to send it back. I was told that I may have to pay for shipping as well and then after 3-5 business days will I get my money... Read more

Was this review helpful? 0 3

  • Nov 29, 2013
  • Supermarkets and Malls
  • Kmart Manager
  • 41

On November 26, 2013 I went to Kmart in Cleveland tn and was going to do the leasing option. when I was going to do it the customer service representative was working on it when the manager came and started pressing buttons on her computer. at this time he messed up my whole application by pressing the wrong numbers. when I asked what could be done they said it is all up to me to fix the problem.... Read more

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  • Nov 27, 2013
  • Supermarkets and Malls
  • Mahopac, New York
  • Camera
  • 4
  • 4
  • 38

no one to help me asked we will get someone 10 mins no one came that store really needs help went someplace else an bought camera $400.00 is there lost Jefferson valley store is so very much I only go to Mahopac store because I live in Mahopac there is never enough people to help you camera dept shelves are never full so the battery I needed for another camera they didn't have don't know who... Read more

Was this review helpful? 0 3

  • Nov 27, 2013
  • Supermarkets and Malls
  • Phoenix, Arizona
  • Commercial
  • 5
  • 5
  • 61

I want to slit someone's throat because of this *** retarded commercial with the people celebrating by the mini van. Words can't describe how *** this is. I pray that the advertising team at Kmart hang themselves immediately. Whoever thinks that this commercial will make the business more successful needs to be suffocated indefinitely. I may commit suicide if I have to sit through the *** thing... Read more

Was this review helpful? 0 2

  • Nov 22, 2013
  • Advertisements and Cons
  • Advertising And Marketing Services
  • 7
  • 7
  • 54

I will never shop at Kmart again! My complaint is about their nasty Jingle Bells Commercial!!!!!!! It's crude, gross, and doesn't consider how children will feel- as it plays so often during the early hours of the day! Apparently Kmart is willing to losing thousands of customers because of it. My family is huge- from Oklahoma to New York and we've all stopped shopping at Kmart. They're mistaken... Read more

Was this review helpful? 0 1

  • Nov 22, 2013
  • Supermarkets and Malls
  • Kmart Commercial
  • 2
  • 2
  • 49

I've already let Kmart know how horrified I am (and so is my entire family from Okla to NY), by their commercial which plays Jingle Bells and has a row of men grossing us all out! It plays during the day, so my daughter has seen it as well. She can, of course, turn the channel but by the time we get it turned off, we've seen more than we can stand and hold our lunch down at the same time. Clearly... Read more

Was this review helpful? 0 1

  • Nov 19, 2013
  • Supermarkets and Malls
  • Reward Points
  • 3
  • 3
  • 55

receipt 0723211191300163754 o 11/19/13 Please give me my points on my account. The cashier needed to re-due transaction two times and therefore forgot to re-enter my rewards. I would not have spent that much if I didn't get the rewards. I am on a fixed income and every little bit helps. I appreciate your help with this claim. Thank you. I also think it is difficult to enter one hundred... Read more

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