2.3
  • Price4 votes
  • Cashier was nice3 votes
  • Sales staff2 votes
  • Worst customer service13 votes
  • Service6 votes
  • Poor customer service4 votes
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  • Nov 10, 2014
  • Supermarkets and Malls
  • Godfrey, Illinois
  • Employee
  • 2
  • 2
  • 54
  • REVIEW RATING 3/5

Jordan is rudest employee I have ever met. It wasn't even the fact the she wasn't polite at first either. It was the fact that she called me a thot and told me to stay away from her boyfriend. You guys are really messing up by having her work for you. She is literally psychotic. Read more

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  • Nov 05, 2014
  • Supermarkets and Malls
  • Golden Glades, Florida
  • Cashier
  • 2
  • 2
  • 66
  • REVIEW RATING 4/5

I went to Kmart today a cashier called me a *** in front of my kids .after she made me paid more money for something.i will never put my foot in Kmart. Worse day of my life Read more

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  • Nov 05, 2014
  • Supermarkets and Malls
  • Kitchen Cart
  • 1
  • 1
  • 47
  • REVIEW RATING 5/5

Ordered a kitchen cart, never got it and was asked to wait 8-10 days for a trace and promised a refund. Then asked 3-5 day for investigation team and will get a refund no question, then 5-7 days more for them to work things out. Then they asked for another 8-10 days for trace to complete. After all this, they said the first trace show item was delivered to me which I rechecked tracking and it... Read more

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  • Nov 05, 2014
  • Supermarkets and Malls
  • Layaway Department
  • 43
  • REVIEW RATING 4/5

I've have spent the last 2hrs on the phone with (layaway) and the store. In a nutshell, I place a layaway online. The order was canceled. I should've received a refund within 10 days. I have been transferred between the store and customer service 8 times. No one seems to know anything! A few times someone was able to locate the layaway, then others couldn't find anything. All I keep getting is... Read more

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  • Nov 02, 2014
  • Supermarkets and Malls
  • Naperville, Illinois
  • Christmas Gifts
  • 1
  • 1
  • 65
  • REVIEW RATING 3/5

The KMart in Bloomingdale is committing fraud. The sale prices never ring up correct and you cannot see the screen that shows what price is being charged. I purchased some Christmas gifts on Saturday and specifically aske the cashier to read me the prices as they rang up because KMart purposefully does not let you see what they are charging. Even after all that I checked my receipt and was... Read more

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  • Nov 02, 2014
  • Supermarkets and Malls
  • Layaway Department
  • 1
  • 1
  • 70
  • REVIEW RATING 4/5

Well on 10/30/2014 went visit Kmart Store 3621 and i got there about 8:30am to pick up a layaway, and come to find out that the Layaway dept. didn't open until 10am. So I just shopped around the store until it open. Once it got 10am the Layaway was suppose to be open. There were already about 4 or 5 people waiting in line for service.No employee came until about 10:15am to serve the customers.... Read more

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  • Oct 31, 2014
  • Online Shopping
  • Pickup Service
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I place a online order to be pick up on the store. I got a confirmation my order was ready for pick up. Once in the store in took 30 minutes for them to tell me they did not full fill the whole order and there was nothing they could do......today I call to file a complaint and the corp office seem to not care either. They tried contacting the store but of course no one answer. I WILL NEVER STEP... Read more

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  • From mobile
  • Kmart
  • Oct 29, 2014
  • by anonymous
  • #552056

Waited in line for 45min. At store 3302 Toledo,Oh. When there were 5 employees in costumer service but only 3 lines open. Add comment

  • Oct 24, 2014
  • Supermarkets and Malls
  • Stock Product
  • 7
  • 7
  • 118
  • REVIEW RATING 5/5

I am completely disgusted by the way Kmart runs their retail operation. I have spent 2 hours on different 2 days with their CS going around and around. 1st of all the problem starts with them taking the money out of my account, before confirming that they even have the product in stock. Neither Amazon, Walmart, or any other company I've dealt with takes the money until the item is ready to ship.... Read more

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  • Oct 20, 2014
  • Supermarkets and Malls
  • Belleville, New Jersey
  • Ignorant Employees
  • 3
  • 3
  • 64
  • REVIEW RATING 4/5

The Kmart in Belleville nj is so rude and inconsiderate. Every single time I come here I get treated like I'm nothing. I get ignored by the employees and they messed up my orders one too many times. I'll just go to west orange from now on. Read more

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