KMart Complaints and Reviews

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
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  • Dec 20, 2013
  • Advertisements and Cons
  • Charlottesville, Virginia
  • Tv Commercial
  • 8
  • 8
  • 72

K/Mart how low can you get for a buck.??? Next year try women showing their breast and shaking them to jingle bells so my 6 yr old son can see them. All I can say is I will not be shopping at K/Mart until I see the company acting more responsible when it comes to advertising This is replusive and K/Mart should be FINED for their action by the federal trade commission. There are other stores I... Read more

Was this review helpful? 0 5

     

  • Dec 20, 2013
  • Online Shopping
  • Columbus, Ohio
  • Dual Core Camera
  • 1
  • 1
  • 38

I have called, emailed, filed a complaint and I am getting no result or responses. I have yet to get any answer regarding my order. I was told I would get my order by December 11th. I never received it! I called your customer service number again and I was told the previous agent lied to me, I was also inform there was no tracking number and she would place in a trouble ticket on my behalf. On... Read more

Was this review helpful? 0 0

     

  • Dec 19, 2013
  • Advertisements and Cons
  • Commercial
  • 13
  • 13
  • 72

My family and I, have been very grossed out. This is absurd for PUBLIC tv. I never want to see that commercial again. It is extremely inappropriate. Even my 10 year old granddaughter has seen it. This is her idea to post this blog too! I will never shop at Kmart ever again, I HAVE OTHER STORES I CAN GO TO. We understand that you need to make a profit from your business, however, we cannot... Read more

Was this review helpful? 3 1

     

  • Dec 18, 2013
  • Online Shopping
  • Kearny, New Jersey
  • Bad Customer Service
  • 1
  • 1
  • 62

I HATE KMART WITH A PASSION. absolute worse customer service of any company i have ever seen. Customer service reps only look up orders but are unable to actually help a customer. Three times Kmart has taken my money, not deliver my items, and not issue a refund. i had to call Kmart 21 times and have had 34 online chat sessions always to get the same response "we will look into the matter and... Read more

Was this review helpful? 1 0

     

  • Dec 18, 2013
  • Supermarkets and Malls
  • Ordering Process
  • 2
  • 2
  • 57

I have NOTHING good to say about kmart.com ordering process or their customer service. I ordered and payed off 100.00+ worth of CHRISTMAS items on the 6th of Dec. here i sit a week before christmas and they have NO CLUE where my stuff is. IT has not been shipped, it is still in the wearhouse, the WILL NOT REFUND MY MONEY TO REPLACE THESE ITEMS, THEY HAVE ZERO ANSWERS TO WHEN THESE ITEMS WILL BE... Read more

Was this review helpful? 1 0

     

  • Dec 15, 2013
  • Toy Stores
  • Online Customer Service
  • 26
  • 26
  • 151

We paid for the layaway in full and at the time we were told that they product would ship and be here before Christmas. After paying the layaway in full a screen came up to say this layaway will not ship until after Christmas. I immediately called customer service for help with this situation and was hung up on twice and finally was told there was nothing they could do. My husband and I are on a... Read more

Was this review helpful? 1 13

     

  • Dec 15, 2013
  • Supermarkets and Malls
  • Frankfort, Kentucky
  • Worst Costumer Service
  • 1
  • 1
  • 49

The KMart in Frankfort KY has some of the worst costumer service i have ever expirenced. I work at a retail store on the overnight sift, and i know and umderstand how some costumers can be difficult to deal with; but i am the perfect costumer. I will never complain, i don't even ask where anything is. I had just left work at about 8:00am and i forgot to get fingernail polish remover and KMart was... Read more

Was this review helpful? 1 3

     

  • Dec 14, 2013
  • Supermarkets and Malls
  • Bad Customer Service
  • 55

Considering that the whole reason I ordered was for the buy one get one on sleepwear and 3 out of my 4 were cancelled, not a happy customer. Kmart could have made it better by issuing a rain check, but was told no. Was also told that I could not cancel the other nightgown on my order w/o cancelling the whole order. So now I am stuck paying a nightgown w/o getting anything else. So three items... Read more

Was this review helpful? 1 0

     

  • Dec 13, 2013
  • Online Shopping
  • Christmas Lights
  • 19

I ordered a Christmas tree from KMart.com. When I got it, it was obvious that it had been opened. All of the parts were thrown in the box and not packed. When I plugged it in, two sections of lights did not work. (These are sealed LED lights, so it is not a matter of a loose bulb or anything that can be fixed.) The item was shipped from a store, and not a warehouse. I called them, and the... Read more

Was this review helpful? 0 0

     

  • Dec 12, 2013
  • Advertisements and Cons
  • Kmart Commercial
  • 8
  • 8
  • 82

The commercial K-mart has out is sick twisted distasteful and no where near a holiday commercial.This needs to be taken off the television completely.Children look forward to Christmas.With Santa,a snowman ,and elves.Not grown men in their underwear in that nasty position shaking there scrotums.Thats very distasteful and sick.I find it perverted and sick for children to see.And of all stores... Read more

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