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  • Customers like
    • Price5
    • Cashier was nice4
    • Sales staff3
  • Customers don't like
    • Worst customer service13
    • Customer service7
    • Service6

  • 2 days ago
  • Supermarkets and Malls
  • Miami Beach, Florida
  • Featherweight Convertible Bagless Vacuum
  • 6
  • REVIEW RATING 4/5

kmart.com now is not the same as before, I had experienced many issues buying online lately, they cancel my orders with no reason, I order again and I called the department of account verification at 1-888-396-5299 they ask me many question and toll me that my order have been verified and 30 minutes late I received a email that my order was cancel again... Is not worth to loose my time any more,... Read more

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  • Aug 27
  • Supermarkets and Malls
  • Boca Raton, Florida
  • Customer Service
  • 12
  • REVIEW RATING 3/5

WENT SHOPPING AT THE BOCA RATON KMART IN FLORUDA. THE STORE WAS GREAT ! HOWEVER, MY CUSTOMER SERVICE EXPERIENCE WAS NOT TOO GOOD. THERE WERE 2 LADIES THERE (SARAH AND VALENTINA WHO WAS EATING ICE CERAM CHATTING AWAY) AND I STOOD AT THE CUSTOMER SERVICE DESK FOR ABOUT 10 MINUTES BEFORE THEY EVEN ACKNOWLEDGED ME STANDING THERE. ALSO, THE YOUNG LADY THERE (VALENTINA) WAS VERY FRIENDLY TO A MAN WHICH... Read more

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  • From mobile
  • Kmart
  • Aug 26
  • by anonymous
  • #689351

I ordered on line and got a TV stand which only could be sent to my house. The wood was all chipped n had marks. I emailed a few times where it said to with issues. And I got back that it pretty much was not an email sight when it said it was. Now I'm nervous cuz they have my card number. Do not foresee on line from them Add comment

  • Aug 24
  • Supermarkets and Malls
  • Torresdale, Pennsylvania
  • 11
  • REVIEW RATING 4/5

3301 Aramingo av have no employees to assist you in no departments. However, if your stealing the security is on your heels. Wow! Security tight but no service for sales ! Read more

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  • Aug 21
  • Supermarkets and Malls
  • Virginia Beach, Virginia
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

This is at least the third or fourth time contacting KMart with complaints about the Fordham store in Va. Be. Va. The customer service is poor, the merchandise is mismarked and always in the stores favor. When you speak to the manager about these problems she speaks to you as if you are the one in the wrong. I have been in this area twenty-five years and remember when this store was a... Read more

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  • Aug 21
  • Footwear and Clothing
  • Port Charlotte, Florida
  • Basic Editions Mens Jeans
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

Had a coupon that could only be used online. Ordered the item I wanted but when hit "submit" the little wheel went round and round for hours until the expiration date expired on the coupon and it was no longer any good. Not very good business. Also obtained a gas coupon for BP with no pin number available. I think I would rather deal with the IRS than go through all the hassle. No wonder K... Read more

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  • Aug 17
  • Other
  • Frankfort, Kentucky
  • 3
  • 3
  • 36
  • REVIEW RATING 4/5

I was in Kmart4232 on 08/13/15 I bought two tops two pair of paints I spent $52.53. I got a medium pair of paints my sister decided I needed a larger. Well they were to big when I took them back on the 16th the service desk blue haired girl threaded me awful more or less a cussed me of stealing the pants all she would have to have done was look up the sizes on computer but she didn't she kept... Read more

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  • From mobile
  • Kmart
  • Aug 17
  • by anonymous
  • #684125

Overcharged EVERY time I shop there. Have to write down the price of each item as I put it in my cart & verify at register. Not shopping there again!; Add comment

  • From mobile
  • Kmart
  • Aug 14
  • by anonymous
  • #682611

Worst customer service stood at regi Ster for a half hour waiting for price check and manager override no one came i just left totally frustrated didnt buy anything called to complain got no where at west duluth kmaty Add comment

  • Aug 12
  • Supermarkets and Malls
  • Wyoming, Michigan
  • Mountain Bike
  • 1
  • 1
  • 11
  • REVIEW RATING 3/5

Kmart 68/division byron center, michigan i do not trust bikes carry in stores #1 derailers junk, #2 brakes junk, #3 reputation #4 year of manufacturer 2001, 2002 these are 29 year bikes there not 24,27,29 speed sprokets have two gears, not three not made hills long distances add read touring bikes made speed, endurance kids bikes, scooters, tricycles, big wheels, toys, carts, buggies, 4 wheels... Read more

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