KMart Complaints and Reviews

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
  • 412+11 mobile complaints
  • $28.5K claimed losses
  • $67 average
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  • Aug 27
  • Supermarkets and Malls
  • Bed
  • 11

I ordered a bed from kmart.com July 26th. I received a email August 17th telling me they didnt have the bed in stock and my credit card will be refunded with 3-5 business days. I am working on day 11 with no refund and no bed. I called customer service twice the second time the guy was so rude telling me that I was wrong that the money had been refunded August 17th, which I was not. I called... Read more

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  • From mobile
  • KMart
  • Aug 23
  • by anonymous
  • #525155

Kmart rap commercials suck..white people go to kmart also Add comment

  • From mobile
  • KMart
  • Aug 18
  • by anonymous
  • #523256

Longview store is so dirty and they are only concerned about how I rate them,not the least bit concerned about the over all condition of the store Add comment

  • Aug 16
  • Supermarkets and Malls
  • Commercials
  • 23

I am so disgusted by your trashy, ghetto commercials that myself, my family, all of our friends and co-workers will never again shop at Kmart. I used to love shopping at Kmart but your commercials have put me off. I have also posted your commercials on Facebook and got the same opinions by over 10,000 viewers. Your commercials are low class, tasteless, trashy and lack ethics.. We hope you wise... Read more

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  • Aug 14
  • Supermarkets and Malls
  • Fredericksburg, Virginia
  • Incompetent Staff
  • 7
  • 7
  • 54

To Whom it May Concern: Let me start this letter by telling you that I, and any person I am associated with will no longer be customers at your Kmart store. This decision has been put off a while and I have been nothing but patient and understanding in the issues I, and many others I've spoken to, have been experiencing in your store. Firstly, it seems to me that you have only three competent... Read more

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  • Aug 14
  • Supermarkets and Malls
  • Dania Beach, Florida
  • Horrible Customer Service
  • 42

My wife ordered some products online and chose to pick up the items at the local Kmart, we arrived at the customer service counter and expected to be in and out since we already paid for the items and we had an email confirmation that the items were ready for pick up. We got there and we're the second customers in line, a couple ahead of us were being assisted but something was wrong with the... Read more

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  • From mobile
  • KMart
  • Aug 13
  • by anonymous
  • #521561

I have been very offended as a customer by your commercials as of late starting with your Christmas commercial for joe boxer boxers. Im sorry to say but one more tasteless and classless commercial and you lose my family as customers Add comment

  • Aug 10
  • Supermarkets and Malls
  • Longwood, Florida
  • Return Label
  • 2
  • 2
  • 26

I have been trying for a month. We do not have a Kmart in our town and I am 90 years old and cannot run all over the county looking for a Kmart. I am sitting here with $100.00 worth of merchandise that I can not use and it looks as though I will simply be forced to take the loss. One can see on the statement that accompanies the order that it did, at one time, have the return label but it was... Read more

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  • Aug 08
  • Supermarkets and Malls
  • Fredericksburg, Virginia
  • Unaccepted Coupons
  • 2
  • 2
  • 21

Had a 5 off coupon they said it's not off it's means it's for 5 dollars got a customer service manager shemilia that aparantly didn't not understand English or numbers becuase she re scanned everything and tryed to over charge me told her the price tag on the package said .75 used to be 2.99 she said no it's used to be 7.50 is 2.99 I told her the . Infront of .75 means 75€ she didn't not lissen... Read more

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