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  • Customers like
    • Price 6
    • Sales staff 5
    • Cashier was nice 4
  • Customers don't like
    • Worst customer service 14
    • Customer service 14
    • Service 7

Kmart store no.7444. Topeka Kansas. Has the worst asst manager named Vernon. Very rude and mean.never will i shop at Kmart store no.7444 again. Read more

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I used Kmart layaway for the first time in Topeka Kansas store no.7444. I had to cancel my layaway the asst.manager named Vernon was so rude and mean i will never do businesses at Kmart again.April 28th 2016 Read more

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Kmart - Jocelyn Smith hand bag
1 of 2

I bought this Jocelyn Smith hand bag from Kmart about 3 months ago, and the strap ripped as if it wasn't sewn correctly! I love this bag. I have made numerous Jocelyn Smith purchases and love the brand; but I was not able to get a refund or a store credit to purchase another hand bag. I plan on sending my complaints about Kmart and Jocelyn Smith to the Better Business Bureau. The brand is an expensive brand and should not rip at the seam! I was not rough on it to make it rip! It just ripped when I took it off my shoulder! I am very... Read more

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Kmart - Ripped pocket book
1 of 2

was given a Jocelyn Smith pocketbook from Kmart 3 months ago, and it ripped at the seam on the strap!!! I wasn't able to get a refund or store credit!! I really loved this pocket book, its roomy, goes with everything, and all I want is to have another one to replace it! I have bought Jocelyn Smith merchandise before and Love the brand; but this pocketbook made me rethink my purchases from that company! I will also send a letter to the Better Business bureau in regards to this matter! Companies like Jocelyn Smith should hold their products to... Read more

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I ordered a pair of Basic Editions pants on-line on 4/14/16. I received an email the next day saying the item was shipped and would be delivered before 4/19. I checked with UPS on 4/22 and discovered they had never received the item. I contacted customer service via chat. After giving the customer service rep the details, I asked what the problem was. She told me that the item was out-of-stock and she had no date on which it would be in stock again. I asked her how was I able to order the pants, pay for them, and get a shipping notice with a... Read more

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Just wanted her to serve me faster. I, and rest of us waited while the young lady, with her back to us, serve another customer on the opposite side of the cash machine. It took her 10 to 15 minutes, in the end she did not sell the tablet. When she got to the line, she checked 4 sets of customers before she got to me. I requested the products I needed from the locked ink cabinets. She retrieved them and when she got to the desk, she stated checking out another that was in line. I reminded her that she was checking me out, but she refused. I... Read more

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Issues with Kmart and shopyour way. This companies want to give us consumers a problem about things; and yet we the consumers are making their paychecks how does that work?? So here's the *** between "Kmart cares" on twitter ps we all know they don't care! With this email I'm sending is because my husband and I went to Kmart and was kind of screwed out of the surprise points. I contacted Kmart cares via Twitter and you'll see the response below. Not sure how y'all do the shop your way coupons etc. But I don't think that it was right of what... Read more

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I ordered a toy over the phone due to several issues with the online order system. They had the wrong address and wrong email address. It caused me great stress. UPS and USPS, despite the tracking numbers could not find my package. I called customer service to change to correct address only to find out the next day that they never corrected the address. I called customer service again and they acted clueless. I will never order from this company again. It has been 5 days and my package is still unaccounted for. I would like them to... Read more

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I will never never shop at KMART AGAIN! I have been trying to get a hold of KMART CORPORATE and the employees there are rude. She has the volume down so low you can't hear her I even turn on the speaker phone and the volume up and still couldn't here her. *** YOU KMART!!!!!!!!!!! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE KMART! I HATE... Read more

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I ordered a gazebo on the 11th. The website promised delivery in a couple days. Still no delivery by the 19th but the website said the delivery was today. After a phone call to customer service ( In India or some other foreign country) I find out I have to call the delivery company to receive my shipment...realllyyy...when was someone going to tell me that. I received no notification that I needed to call them!! I never call UPS to beg them for my shipment they just bring it? I spoke with their "customer service" also in some foreign land who... Read more

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