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2.1 Based on 216 reviews
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    • Price 8
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    • Cashier was nice 4
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    • Customer service 15
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I placed a Layaway Online Order. The Kmart site duplicated one of my items. I called Customer Service who said I still had to pay for the item and then return it to the store. Also Walmart has one of my Layaway items $30 cheaper than Kmart. Customer Service said they do not price match either. Quote, It is Kmarts price protection, what ever that means. So Dear Kmart. You can just keep everything, because I am Walmart bound. Read more

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I had the same thing happen to me today with Kmart on a clearance item. I got on their online chat, and she suggested calling the customer service number, and they could contact the store, adjust price, and refund us. The chat person could only adjust/refund online items. I have not yet called the customer service number. Hopefully I'll have a good experience, and they'll refund $40 to our debit card. The item I bought is an outdoor... Read more

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I was at KMart on 8/21/16 the one on White Plains Road in the Bronx I spent over 300 dollars. The prices on the signs say one thing and the register said something else. When the supervisor says that sign does not belong to that product. Also They need to update their registers it took me almost an hour and a half to checkout. They can't void an idem they have to void the whole transaction and start over this happened twice within that hour and... Read more

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I purchased a tv from tge store on 3rd st in bloomington indiana back in 06/2015. My bad i thought i registered the extended warrenty, i didnt. Last night the tv wouldn't turn on. I had pages 2 and 3 of the receipt page has all the important info ie receipt number, store 3 digit code. I went in to the store asked for help all i got was theirs no way to help you. I called the service number and within 15 mins the lady had found all the... Read more

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I shop at the boca raton kmart all the time. The price of the products has gotten outragous in some areas. However the employees make my visit worth it every time. No matter what department l am in, they smile, they say hello, ask if l need help. They don't push, and i am grateful because i am not lame and do not need them to shop for me. And they all seem to be working hard but are still polite and helpful. They all need to be making alot more... Read more

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I spent over $450.00 at Kmart on 7/13/2016. I purchased bedding & clothing. From waiting to try on clothes, I found myself out of time & had to check out & leave. I needed different sizes on 4 items, but since I didn't have the time to wait & try on a different size, I purchased them to try on at home. One thing about Kmart clothing is that same sizes can fit very differently. If I had known about their out dated computers and inflexible... Read more

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I ordered two clip on beach umbrellas online. I received the wrong items. I called customer service only to connect to their "out sourced" customer service. There was a definite language barrier and I had great difficulty understanding what they were saying. After a lengthy conversation I was told I would receive an email with instructions. I received an email asking me if both items shipped were wrong or just one item. Strangely there was... Read more

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Kmart would not refund my money on purse think it's called a Hobo that I purchased after 54 days. The manager was no help and I called Kmart and filed a complaint at the 1-800 -349-4358 . They were no help either about refunding my money .The purse stitching is coming apart about 1 1/2 inch . Paid 22.99 for it and expect it to last more than 2 months. I have purses that have lasted way over a year that had nothing wrong with them.. Would... Read more

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Hello i am regarding the K-mart in indiana pa. Multi-able times i have been to this store and bought expired drinks. One time the refrigerator was broke and the tea one time and chocolate milk another was spoiled. Most recently was yesterday I got a tea on the shelf went to my car to drink it and it was awful. The date had may 23 2016 on it. So i returned it to find out most all of the tea was expired. I found one with a date of Aug. 15 2016... Read more

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Branson ,mo K mart is terrible. Customer service and management is the worse . The store manager who has his picture above the customer service desk is a complete ***. I bought an expensive merchandise had my tag and ticket everything I was told from and emploee I needed to make a return if necessary and he would not do it. Never will spend another dime at the branson mo kmart. I hope this one gets shut down next . Read more

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