2.3
  • Price4 votes
  • Cashier was nice3 votes
  • Sales staff2 votes
  • Worst customer service13 votes
  • Service6 votes
  • Poor customer service4 votes
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  • From mobile
  • Kmart
  • Mar 18
  • by anonymous
  • #609917

I leased to own a tv and xbox one from kmart in gonzales,la the disk drive on the xbox one will not work they will not honor replacing the equiment that is stated on the back of the receipt. Xboxx company says i had to deal with the company i leased from i went back to kmart to be denied a refund and again within date range Add comment

  • Mar 16
  • Supermarkets and Malls
  • Lilesville, North Carolina
  • Staff
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

I called store,704-542-7697 the pineville store to check if my order was ready for pickup. This guy answer and said NO order for you, how much is it, i told him it is, a Bartlett Rectangle Dinning Table with 6 chairs, Patio set. He said to no you are wrong ours are $ 179.00/plus. I told i ordered it on line, he told me i couldn't have paid that us to low. He was not professional and i called back... Read more

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  • Mar 13
  • Employees and Ex-employees
  • Anaheim, California
  • Employee Experience
  • 5
  • 5
  • 20
  • REVIEW RATING 4/5

I currently work for kmart in west Anaheim/garden grove ca. I can not believe the way a few of my bosses talk down to women! I feel so degraded and unintelligent when being talked to by my boss Eddie. He is constantly telling my store manger that the service desk girls (me) that we do not know what we are doing or how to run the front end. Hate to tell you this, but I know what I am doing! Then... Read more

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  • Mar 12
  • Supermarkets and Malls
  • Detroit, Michigan
  • Staff
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I went to Kmart today on 9 mile and Harper and I was treated very unfairly.....i went to go check out 3 piece merchandise But the lady did wanna ring me up she was very rude and when she said y'all *** people I Wanted to pop her in the face Read more

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  • Mar 07
  • Furniture and Decor
  • Louisville, Kentucky
  • Table
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

I went into store to get a table i got a a late xmas gift for my friend and neighbor. I have had issues with this manager mr. Nickel. I do not expect him to be my friend just do his job. We went to layaway toget a table their were a few problems. Her father was suppose to pick it up. He worked and was delayed. He was in layaway and became upset about it.he became rude and nasty. Her father got... Read more

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  • From mobile
  • Kmart
  • Mar 07
  • by anonymous
  • #604868

Store manager is rude associates just don't care about customer service ..It all starts at the top. Queensbury King Mart will be out of business soon. I WILL SPEND MY MO NY AT WAĹMART. THE MANAGER SHANE TO ME THE DONT CARRY THE FL AT SCREEN THAT I JUST PURCHASED THAT WAS MISSING 12 SCREWS NO ONE I THE WHOLE PLACE HAS A CLUE. Add comment

  • Mar 06
  • Supermarkets and Malls
  • Houghton Lake, Michigan
  • Rewards Program
  • 19
  • REVIEW RATING 4/5

I have been a coupon savvy person for the past 25+ years. I have been a rewards member since the program started. We have had our issues with Kmarts in Houghton Lake, Michigan in the past but Larry the store manager has gone out of his way to make it right so we kept going back. I agree the lines are always only one or 2 lanes max. are open and you alway have to wait ( 10 or more minute wait... Read more

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  • Mar 04
  • Supermarkets and Malls
  • Positive Experience
  • 16
  • REVIEW RATING 4/5

After my horrible experience with getting a fishing license. My wife and I decided to look around the store. We actually found a good deal on a fishing rod which we purchased after getting our fishing license renewed. I happened to noticed a very helpful young lady eager to satisfy our needs. She was absolutely wonderful! She noticed our frustration with her colleague and promptly apologized and... Read more

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  • Mar 04
  • Entertainment
  • Fishing License
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

I was in Florida on vacation and had to renew my fishing license. Apparently there was only one person who could do this. He was not professional at all and very superficial. I felt like I was a bother to be there. After several attempts he concluded nothing !!!! I wasted more than half an hour waiting for his attempts. I got so frustrated that I made one phone call to update my own data so I... Read more

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  • Mar 02
  • Supermarkets and Malls
  • Gas Coupon
  • 2
  • 2
  • 19
  • REVIEW RATING 4/5

I spent over $50 at KMART to get coupon not once but 5 times only to get a five worthless gas rewards coupons. I believe this is called deceptive advertising and the issue should be brought up to the BBB and any other agency that helps stop consumer rip off. I think the KMART employees behind the service desk at k-mart are pre printing these coupons and putting them in the drawer. Then they are... Read more

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