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2.1 Based on 183 reviews
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  • Customers like
    • Price 6
    • Sales staff 5
    • Cashier was nice 4
  • Customers don't like
    • Worst customer service 14
    • Customer service 14
    • Service 7

This is an awful store to work for. Especially the Bear, De store. We have an incompent store mgr. And for the 2nd time in 3 weeks he has displayed a racist attitude toward me. I can only hope karma gets him. Read more

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Iam visiting my grandkids in Elko Nevada. I had purchased some tennis shoes for them in Las Vegas. I forget the receipt in Vegas. All I wanted to do is exchange them. Across the board exchange. Well 1 of the 4 pairs of shoes was not in the Elko inventory so I just simply asked of I could have a refund on the one pair of shoes. I put them on my Kmart reward card. Kimberley in customer service at the Elko store confirmed the information. She gave... Read more

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Going to kmart on 69th in Greenfield in West Allis is a nightmare lines way to long cashiers not knowing how to ring things up ,waiting for a manager to fix the problem , Not fast or convenient at all . Register system out dated ,very slow .Not worth going there anymore .Will get a price match at another retailer Read more

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Kmart is so desperate for cash that their return policy basically says if They can screw U out of a nickle ... they will and if U don't like it.. That's not a problem either ... Cause they will be non exisistant in 6 months.. I needed to exchange a pair of shoes for a1/2 size larger...Oh no way! it's been 31 days.. just an FYI they still have the exact same shoe on the sales floor. So I call Corp.. And they tell me I need to be a Smarter... Read more

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I ordered a swing set online over a month ago on Kmart.com. Before delivery I was to receive an email giving a two hour window for the delivery. None of this happened. After I did not receive my purchase I started calling Kmart.com customer service to cancel the order. I have called 7 times and spoken to different reps and case managers. My cancellation requests have been "expedited", "double expedited" and "triple expedited" to no avail. ... Read more

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rcvd wrong color cushions. called customer service & THEY SUCK!!!!!!!! they gave no options to remedy their mistake. only option was to return to store for refund and repurchase it. inconveniente for us. they offered no discount or free shipping on the repurchase. nothing. yet it was bc of their screw up that we found ourselves with a mixed matched patio set and the hassle of returning it. they are terrible. and to top it off, the repurchase... Read more

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I had my worse experience working for Kmart, I got wrote up at customer services on the floor while customers and my co-workers were watching. I believe the management team is the worse they treat their employees like trash. The store manager needs to be fired because of her lack of knowledge and how she treat people at the store. I will be filling a lawsuit as soon as possible if nothing is going to be done about her. I think you all need... Read more

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I want to thank you for getting prevail pampers for women up to 64" and 68". Whoever your buyer is for Guam Kmart buyers and managers, they do not realize that this is a hot selling item. They are always out. So if you knew that the minute you stock prevail for women up to 64" and 68" and they run out within a day or two, wouldn't you order more to keep your merchandise in stock. Make sense doesn't it. However, the buyers for Guam Kmart... Read more

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Kmart store no.7444. Topeka Kansas. Has the worst asst manager named Vernon. Very rude and mean.never will i shop at Kmart store no.7444 again. Read more

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I used Kmart layaway for the first time in Topeka Kansas store no.7444. I had to cancel my layaway the asst.manager named Vernon was so rude and mean i will never do businesses at Kmart again.April 28th 2016 Read more

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