Kmart Complaints and Reviews

Had an experience with Kmart?   Submit review ›
Kmart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
  • 441+17 mobile complaints
  • $31.6K claimed losses
  • $69 average
Had an experience with Kmart?
Submit review › Submit review ›

  • 1 hour ago
  • Supermarkets and Malls
  • Ocala, Florida
  • 3

Ish just got real yall!! Apparently coupoing can lead to some major issues! I've been having some issues at Kmart for the Ish just got real yall!! Apparently coupoing can lead to some major issues! I've been having some issues at Kmart for the last 8 months... coupons not scanning or being told I can't use a certain coupon or only being allowed to use 2 like coupons in 1 transaction when the... Read more

Was this review helpful? 0 0

     

  • 10 hours ago
  • Customer Service
  • Louisville, Kentucky
  • Store Manager
  • 6

The manager at store number 7288 located at 191 Outter Loop Louisville, Ky 40214 was very unprofessional and completely rude!!! When I requested a refund because the price was incorrect on a product that I had purchased. The manager came out and basically ignored me completely and attempted dismiss my situation as if it was not important to him. He was very impatient. He told me that my... Read more

Was this review helpful? 0 0

     

  • 22 hours ago
  • Online Shopping
  • Bountiful, Utah
  • Website Online Sales
  • 3

Please wait for a Kmart Customer Service to respond. This chat may be monitored or recorded for quality assurance purposes. Your average wait is 3 seconds. Thank you for holding. You are now chatting with 'Rollins' Rollins: Good morning, Jeff. I am delighted to have you on this chat today. How can I help you? jEFF: this is the third or fourth order you confirmed and I paid for only to have you... Read more

Was this review helpful? 0 0
  • From mobile
  • Kmart
  • Nov 17
  • by anonymous
  • #558731

Worst wait in line to check out. When a manager is needed it takes an unreasonable amount of time for them to get to the cashier! Even the cashier said it will take an hour now". No respect for anyone else's time. Unexceptable. Add comment

     

  • Nov 15
  • Supermarkets and Malls
  • Jefferson City, Missouri
  • Management
  • 2
  • 2
  • 30

Been shopping at Jefferson City K-Mart for over 30 years. Last Christmas they lost my layaway, but decided to give them another try. The employees are rude, too young to be in management, have no idea about customer service or keeping the store clean. The prices are now higher than Walmart and don't honor what they say. I'm only one person but I will never shop there again. My family and friends... Read more

Was this review helpful? 1 0

     

  • Nov 12
  • Supermarkets and Malls
  • Hollywood, Florida
  • Cashier
  • 7
  • 7
  • 39

Spent an hour shopping, then went to pay and saw a whopping 3 whole cashiers open DURING THE HOLIDAY SEASON with 10+ people in each line. Stood there for 20+ minutes waiting to pay, finally get up there for it to be my turn and the computer turns off. Grab my stuff back, go to customer service to ask to check out with my hand basket that had less than 10 items and they told me "Well, it can't be... Read more

Was this review helpful? 0 0

     

  • Nov 10
  • Supermarkets and Malls
  • Godfrey, Illinois
  • Employee
  • 2
  • 2
  • 30

Jordan is rudest employee I have ever met. It wasn't even the fact the she wasn't polite at first either. It was the fact that she called me a thot and told me to stay away from her boyfriend. You guys are really messing up by having her work for you. She is literally psychotic. Read more

Was this review helpful? 0 1

     

  • Nov 05
  • Supermarkets and Malls
  • Golden Glades, Florida
  • Cashier
  • 2
  • 2
  • 41

I went to Kmart today a cashier called me a *** in front of my kids .after she made me paid more money for something.i will never put my foot in Kmart. Worse day of my life Read more

Was this review helpful? 0 0

     

  • Nov 05
  • Supermarkets and Malls
  • Kitchen Cart
  • 1
  • 1
  • 29

Ordered a kitchen cart, never got it and was asked to wait 8-10 days for a trace and promised a refund. Then asked 3-5 day for investigation team and will get a refund no question, then 5-7 days more for them to work things out. Then they asked for another 8-10 days for trace to complete. After all this, they said the first trace show item was delivered to me which I rechecked tracking and it... Read more

Was this review helpful? 0 0

     

  • Nov 05
  • Supermarkets and Malls
  • Layaway Department
  • 28

I've have spent the last 2hrs on the phone with (layaway) and the store. In a nutshell, I place a layaway online. The order was canceled. I should've received a refund within 10 days. I have been transferred between the store and customer service 8 times. No one seems to know anything! A few times someone was able to locate the layaway, then others couldn't find anything. All I keep getting is... Read more

Was this review helpful? 0 0
 
×
You are reading about Kmart.
Filing a new complaint about
×