2.2
  • Price4 votes
  • Sales Staff2 votes
  • Cashier was nice2 votes
  • Worst customer service12 votes
  • Service5 votes
  • Poor customer service2 votes
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  • From mobile
  • Kmart
  • Jan 14
  • by anonymous
  • #582411

After watching the demo in Kmart my husband bought a set of the "Classic. Series ". It's supposed to be an eight piece set. Including. 2 "Gourmet. Juicers ". How ever there isn't any juicers to be found. I would like to have a complete set, as is printed on the box. I'll you could please get back to me I would greatly appreciate it. Thank you. J. Goodwin. Jrgs4@aol.com Add comment

  • Jan 10
  • Supermarkets and Malls
  • Decatur, Michigan
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

*** poor customer service can't resolve anything Read more

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  • Jan 06
  • Supermarkets and Malls
  • Whittier, California
  • Layaway
  • 2
  • 2
  • 38
  • REVIEW RATING 4/5

I placed an online layaway on black friday. i was super excited about the great deals i was getting. paid off my layaway the first week of Dec. order kept saying processing but no tracking number. called the support line and was told that i would get my order by Dec 15th. I chatted with someone on Dec 16th and she told me that my order did not ship out and the items were not all at the store so... Read more

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  • Jan 03
  • Customer Service
  • Camarillo, California
  • Floor Manager
  • 32
  • REVIEW RATING 4/5

Had the worst experience at the kmart in Camarillo the floor manager was really rude and wouldn't respect the prices that were for 75% a lot of items I got were under 75% off price and not half the items were marking had her go over and check and her excuse was oh those don't qualify only certain ones and seen she had removed the signs. I mean if there is more than 10 of same items under 75 % off... Read more

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  • From mobile
  • Kmart
  • Jan 01
  • by anonymous
  • #577119

Horrible staff including managers. My layaway was lost and took them 2 hours to tell me they lost it. Store 4430 Add comment

  • Jan 01
  • Supermarkets and Malls
  • Corbin, Kentucky
  • Layaway
  • 22
  • 22
  • 51
  • REVIEW RATING 5/5

Was making online payments for in-store Christmas layaway, made 3 payments that had no problem. The last payment I made NEVER came off of my layaway balance so I was told by KMART customer support to go make the payment in-store and the online payment would be cancelled and sent back to my Paypal by MIDNIGHT!.....I made that payment on the 20th of December and have all documentation. It is now... Read more

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  • From mobile
  • Kmart
  • Dec 31, 2014
  • by anonymous
  • #576875

Horrific customer service from bottom all the way to top. The prices often ring up incorrectly and they take no accountability for the problem and hope you won't notice.Beware and don't shop there. Add comment

  • Dec 30, 2014
  • Employees and Ex-employees
  • O Fallon, Missouri
  • Employee
  • 6
  • 6
  • 67
  • REVIEW RATING 4/5

I went after sale Xmas shopping at the kmart I used to work for. While shopping I saw a few old associates of mine and stopped to say "hello". Dev Jańi, the one who my complaint is about, saw me and said "wow, you have put on a lot of weight!" I was stunned that this is the level of professionalism the public has to deal with. It was rude and uncalled for. Needless to say I don't think I will be... Read more

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  • Dec 30, 2014
  • Online Shopping
  • Tucson, Arizona
  • Golf Ball Water Globe
  • 14
  • REVIEW RATING 4/5

To whom it may concern : I placed an order, # 777841772, 3 Golf Ball Water Globe on 12/19/2014 from your Kmart website : http://www.kmart.com/world-of-golf-water-globe-jr/p-080W555607110001P?sid=KDx01192011x000001&kpid=080W555607110001&kispla=080W555607110001P&kpid=080W555607110001&mktRedirect=y Since I have a friend lives in Riverside, California. and the nearest pick up Kmart... Read more

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  • From mobile
  • Kmart
  • Dec 27, 2014
  • by anonymous
  • #575049

Horrible customer service, useless employees, attitude above all. Never again. Fails as a company. Add comment

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