Kmart Complaints and Reviews

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Kmart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
  • 429+16 mobile complaints
  • $31.3K claimed losses
  • $70 average
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  • From mobile
  • Kmart
  • 17 hours ago
  • by anonymous
  • #552056

Waited in line for 45min. At store 3302 Toledo,Oh. When there were 5 employees in costumer service but only 3 lines open. Add comment

     

  • Oct 24
  • Supermarkets and Malls
  • Stock Product
  • 6
  • 6
  • 37

I am completely disgusted by the way Kmart runs their retail operation. I have spent 2 hours on different 2 days with their CS going around and around. 1st of all the problem starts with them taking the money out of my account, before confirming that they even have the product in stock. Neither Amazon, Walmart, or any other company I've dealt with takes the money until the item is ready to ship.... Read more

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  • Oct 20
  • Supermarkets and Malls
  • Belleville, New Jersey
  • Ignorant Employees
  • 3
  • 3
  • 23

The Kmart in Belleville nj is so rude and inconsiderate. Every single time I come here I get treated like I'm nothing. I get ignored by the employees and they messed up my orders one too many times. I'll just go to west orange from now on. Read more

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  • From mobile
  • Kmart
  • Oct 20
  • by anonymous
  • #548421

Worst stpre in staten island. Everyone in there trears the customers like garbage. They only care about themselves. Add comment

     

  • Oct 12
  • Customer Service
  • Positive Experience
  • 2
  • 2
  • 28

I love Kmart! im only pissed off reading the reviews on here. they have great prices, great staff that is like family, and great management! people on here need to stfu! this is what corporate is for! not this lame a** website! lighten up! the workers are great! ive shopped here for years and this place is still amazing! yes it could use a little more stock and things may need to get done more... Read more

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  • Oct 11
  • Ex Employees
  • Nepotism
  • 3
  • 3
  • 32

I feel the allentown kmarts bleed nepotism. Not to long ago they hired a cross dresser to cashier up front making the employees and the customers feel like whats the point of a dress code he /she isn't exactly following it. I feel he she was hired because the manager of the store is a practicing cross dresser who has won several pageants in New Jersey ect. for just this and it had nothing to do... Read more

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  • Oct 11
  • Supermarkets and Malls
  • Unhelpful Salesperson
  • 2
  • 2
  • 39

Went to KMart to find some shoes....found some on sale but in the wrong sized. Found a staff person to see if they had a different size and we ended up never seeing her again. After 15 minutes or so of waiting around, we even walked around the store to see if we could find her. We ended up at the customer service desk where the line was full, and the clerk was dealing with an upset customer. He... Read more

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  • Sep 30
  • Supermarkets and Malls
  • Sale Prices
  • 1
  • 1
  • 43

I was at a Kmart that was having a going out of business sale and I discovered when ever you saw 10%,20%,25% off it was not true they marked it up high enough that it was no sale at all! One of many examples was they had heavy duty ratchet straps that I can get at Lowes for $13.99 at regular price Kmart had marked up to 26.99 with 20% off you do the math! I have been shopping at Kmart for years... Read more

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  • Sep 30
  • Supermarkets and Malls
  • Hazleton, Pennsylvania
  • Customer Service
  • 2
  • 2
  • 52

girls behind counter, one blond, one black hair, few others. cursing in front of guests and laughing at them. standing around. very unprofessional. horrible experience. Spanish girl with long line in customer service center while others stand around fooling around, not helping here. this was a horrible experience. do you's have managers in there? rudest experience from girl named Michelle,... Read more

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  • From mobile
  • Kmart
  • Sep 22
  • by anonymous
  • #537394

Overnight managers very unprofessional. they dont even wear uniforms to work. they always smoke in front of the store. they like to shout at their employees in the sales floor very unprofessional. the gm should see overnight managers at work especially harashment is going on. Add comment

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