Kmart Complaints and Reviews

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Kmart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
  • 444+19 mobile complaints
  • $31.8K claimed losses
  • $69 average
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  • 35 minutes ago
  • Advertisements and Cons
  • Elkton, Maryland
  • Kenmore Washer And Dryer Set
  • 1
  • 1
  • 6

We are very upset with the Elkton, MD Kmart. There is a black Friday ad running from Thursday to Saturday with a Kenmore washer AND dryer SET for $249.99 OR $249 each. We went to the sale FIRST thing yesterday morning at 6 am waited in line only to get back to the washer and dryer with a store made sign saying the ad was wrong the set is $499 with $25 off. That is absolutely wrong!!! We get... Read more

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  • From mobile
  • Kmart
  • 22 hours ago
  • by anonymous
  • #562782

Hi i know it is thanksgiving day they post in kmart website they will be open today in the middlesex store plenty people waiting and the manager got rude and worst manner telling customers shuuuu go away go away treat the customer like animals sorry for you kmart having wrong people at your servicr Add comment

  • From mobile
  • Kmart
  • 2 days ago
  • by anonymous
  • #562167

For the second year you have managed to place a tv ad that is gross,embarrassing and disgusting. ...to say nothing of the fact this is a Holy time for some people although I bet you also have roots of belief. So for the second year I'll not be in your store for anything...even tho it is more convenient. Shame on the you all,no wonder you're in financial trouble Add comment

  • 2 days ago
  • Supermarkets and Malls
  • Springfield, Missouri
  • Layaway
  • 13
  • REVIEW RATING 3/5

Beware of Kmart layaway. I had put all my grandkids toys on layaway online a few weeks ago, paid my first payment after that and then 3 weeks later i recieved a email stating that my layaway had been cancelled. So i called them to find out why. The associate told me it was because the items i had put on layaway were no longer available. Strange! Why wasnt that stated at time of check out, or at... Read more

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  • Nov 24
  • Supermarkets and Malls
  • Ocala, Florida
  • Coupon
  • 13
  • REVIEW RATING 5/5

Ish just got real yall!! Apparently coupoing can lead to some major issues! I've been having some issues at Kmart for the Ish just got real yall!! Apparently coupoing can lead to some major issues! I've been having some issues at Kmart for the last 8 months... coupons not scanning or being told I can't use a certain coupon or only being allowed to use 2 like coupons in 1 transaction when the... Read more

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  • Nov 23
  • Customer Service
  • Louisville, Kentucky
  • Store Manager
  • 11
  • REVIEW RATING 4/5

The manager at store number 7288 located at 191 Outter Loop Louisville, Ky 40214 was very unprofessional and completely rude!!! When I requested a refund because the price was incorrect on a product that I had purchased. The manager came out and basically ignored me completely and attempted dismiss my situation as if it was not important to him. He was very impatient. He told me that my... Read more

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  • Nov 23
  • Online Shopping
  • Bountiful, Utah
  • Website Online Sales
  • 12
  • REVIEW RATING 5/5

Please wait for a Kmart Customer Service to respond. This chat may be monitored or recorded for quality assurance purposes. Your average wait is 3 seconds. Thank you for holding. You are now chatting with 'Rollins' Rollins: Good morning, Jeff. I am delighted to have you on this chat today. How can I help you? jEFF: this is the third or fourth order you confirmed and I paid for only to have you... Read more

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  • Nov 22
  • Drug Stores and Drugs
  • Hagatna, Hagatna Municipality
  • Medication
  • 6
  • REVIEW RATING 4/5

drop off a medication for refill,,teller add up a medication that is not included in the refill,made me pay,thinking im only getting my refill,came back to return the wrong medication isued to me but they wonk accept,they were saying it is againt the policy to accept medication that went out already,,well that medication went out becauda they made a mistake,didnot get my refund ,but feeling so... Read more

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  • From mobile
  • Kmart
  • Nov 17
  • by anonymous
  • #558731

Worst wait in line to check out. When a manager is needed it takes an unreasonable amount of time for them to get to the cashier! Even the cashier said it will take an hour now". No respect for anyone else's time. Unexceptable. Add comment

  • Nov 15
  • Supermarkets and Malls
  • Jefferson City, Missouri
  • Management
  • 2
  • 2
  • 31
  • REVIEW RATING 4/5

Been shopping at Jefferson City K-Mart for over 30 years. Last Christmas they lost my layaway, but decided to give them another try. The employees are rude, too young to be in management, have no idea about customer service or keeping the store clean. The prices are now higher than Walmart and don't honor what they say. I'm only one person but I will never shop there again. My family and friends... Read more

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