2.5
  • Price3 votes
  • Sales2 votes
  • Clerks1 votes
  • Poor customer service9 votes
  • Service3 votes
  • Worst Customer Service3 votes
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  • 1 day ago
  • Supermarkets and Malls
  • Huntington Station, New York
  • Employment
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

ive never been to this kmart before so i called ahead to speak to a manager about future employment the girl who answered the phone asked me why do i wanna talk to her like i was making a complaint or something and im not allowed to speak to her anyways she finally got on the phone and i asked my questions and then she said why are you asking me this what for i said your the manager right she... Read more

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  • 1 day ago
  • Supermarkets and Malls
  • Placerville, California
  • Manager
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

Lied several times. Who has a 22 year old run a store. The worst service i ever had. Never ever go there again and I'll tell all my friends and family to never go there again. Get a real adult to be manager. I feel ive been treated wrong as a costumer. I will never go there again. This store is very unprofessional. To bad the manager justin dosent even know the store or the customer comes first.... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Layaway
  • 23
  • REVIEW RATING 4/5

I did 8 week layaway and my item never shipped. They never even told me that it was out of stock. I had to call and ask why I paid off my layaway and 2 weeks later I was not getting my items. Then I was told I was getting a refund with in 6 days and after day 6 came and went, I tried to talk to someone named HARRY about it and he said OUR POLICY SAYS 14 BUSINESS DAYS FOR A REFUND. I have no extra... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Troy, New Hampshire
  • Manager
  • 2
  • 2
  • 5
  • REVIEW RATING 4/5

I returned a 20.00 shop light.And got 2.47 back and lost my rewards.Manager also appeared to be rude also. Read more

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  • Dec 14
  • Supermarkets and Malls
  • North Salt Lake, Utah
  • Christmas Present
  • 2
  • 2
  • 19
  • REVIEW RATING 4/5

I ordered my son a Christmas present on kmart.com on the fourth,and Igot a email on the 8th saying that my item will be at the store within 24 to forty eight hours. now they claim the items probably out of stock and I should get a refund in about 7 days. I'm beginning to think there goal is to ruin Christmas for everyone who orders from them Read more

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  • Dec 14
  • Supermarkets and Malls
  • Anderson, Indiana
  • Store Location
  • 13
  • REVIEW RATING 4/5

love your store in Anderson ,hate your website set up never got password or pin from anyone for my kmart rewards card,hope you do not go out of business in Anderson ,love the store love shopping there love the customer service,sales and reward program,but do not like set up for card it will be a disappointment for many people in Anderson if you leave ,maybe move to a different location in... Read more

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  • Dec 14
  • Supermarkets and Malls
  • Riverside, California
  • Layaway
  • 27
  • REVIEW RATING 5/5

received a email stating that if my layaway contract was not completed by the 14th of dec christmas delivery would not be possible, after making the final payment I received a email stating that several items were no longer available & i would be refunded, after checking the intended refund amount I noticed that it was incorrect, so i called kmart customer service, found out my ENTIRE order... Read more

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  • Dec 14
  • Supermarkets and Malls
  • Colorado Springs, Colorado
  • Employee
  • 2
  • 2
  • 36
  • REVIEW RATING 4/5

I walked into the Kmart on North Nevada in Colorado Springs. Something set off the alarm at the door. An employee immediately stopped me and told me she needed to search my purse. I told her I was entering the store. She looked through my purse, which I really should not have allowed. Of course she found nothing. A large group of people watched as she searched my purse. It was humiliating. ... Read more

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  • Dec 14
  • Supermarkets and Malls
  • Kingston, Pennsylvania
  • Payment Problems
  • 22
  • REVIEW RATING 4/5

On black Friday we chose to use Kmart as one of the main stores we would visit so we spent $90 and then register had gone down so we're move to another one where we paid $90 again and at the end of the transaction were informed that we had been charged twice it will receive a refund in 7 to 10 days already infuriated walked out and waited the 7 days - nothing tried calling to get someone can... Read more

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  • Dec 14
  • Toy Stores
  • Shelby Charter Township, Michigan
  • Layaway
  • 6
  • 6
  • 84
  • REVIEW RATING 5/5
Kmart - Layaway was cancelled 11days before Christmas
1 of 2

The letter I wrote the company... To whom it may concern, I am extremely upset. This is the second time I have made a layaway through your website and it has been cancelled for 'out of stock' or 'not sold online' items. The first time was in October right before my child's birthday. Of course I didn't get my refund in time, & my child had less items because I'm a single mom & can't... Read more

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