KMart Complaints and Reviews

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KMart
Main address: 3333 Beverly Road 60179 Hoffman Estates IL
1-866-KMART-4U (1-866-562-7848), , help@customerservice.kmart.com
  • 421+12 mobile complaints
  • $31.3K claimed losses
  • $72 average
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  • 9 hours ago
  • Products
  • Camarillo, California
  • Water Bottle
  • 2
  • 2
  • 6

At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled through Sports and other areas only to come up empty but I was impressed with her enthusiasm and spirit. I've read of these kind of experiences in Japanese stores but Cheryl is right up there in customer service with them. I hope she inspires others to follow her example. As she went... Read more

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  • 1 day ago
  • Products
  • Summerville, South Carolina
  • Cast Net
  • 3
  • 3
  • 21

I bought a cast net two weeks ago , it was about 35 dollars, (never used it), I decided I wanted a 7ft cast net instead of the 5ft I bought, I looked my house over could not find the receipt ,I am not perfect, took it back to Kmart , I was going to put more money with it and get the larger net , the lady named Noelle was so rude, I asked to speak to the Mgr. She was twice as rude as 1st lady ,... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • North Charleston, South Carolina
  • Money Refund Problem
  • 11

I returned something on the 29 of last month. I was told my money would be returned to my debit card automatily but that was a lie. It is now almost three weeks later and still no money. WHY? I have called numerous time and always got the run around. Or the person I need to talk to either just left or hasn't got there yet. I thought this was a neighborly store. I guess I was wrong, so wrong. I am... Read more

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  • Sep 14
  • Supermarkets and Malls
  • Minnie Mouse Car Seat
  • 2
  • 2
  • 5

Went to buy a Minnie Mouse car seat for my daughter marked $24.50. There was a glitch online so I went to the store and they would not honor the advertised price. They made me feel so degraded at the store then the contact person for the online ordering wasn't able to fix the glitch. Huge waste of time today and severely disappointed! Read more

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  • Sep 12
  • Supermarkets and Malls
  • Online Order
  • 1
  • 1
  • 15

I have had the all time worst online experience. To make it so bad even calling corporate to complain was a very bad experience as well. I don't believe that K-Mart cares for their customers not even the corporate office. Who calls corporate to complain and gets no where nothing resolved. I plan to reach out to whom ever i can reach out to and post this bad experience where ever I can. I'm... Read more

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  • From mobile
  • KMart
  • Sep 11
  • by anonymous
  • #532992

Excellent customer service by Barbara at K Mart Helen blvd Add comment

     

  • Sep 09
  • Supermarkets and Malls
  • Cooking Pot
  • 4

cast iron cooking pot enamel on inside disintegrated after say 18 uses albany auckland mgt wasnt interested didnt care lost a good customer enter at least 100 words so i give up aint gonna happen baby word of mouth most effective form of advertising you just took out a full page ad x x x x x x x x x x x x x xx x x x x x x x xx x xx x x xx x x x x xx x x x x xx x x xx x xx x x xx x xxx x xx x xx... Read more

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  • Sep 08
  • Supermarkets and Malls
  • San Ysidro, California
  • Positive Experience
  • 5

soy cliente the k mart de muchos años , lo que si les puedo contar es que en esta tienda he tenido la suerte de conocer varios artistas que han visitado la tienda como el Sr Casasolas (de Guerra de chiste) tambien tuve la suerte de conocer a Julieta Venegas, al Jefe de policia cuando Hank Rhon era president municipal, tambien me toco ver varios traficantes de droga en esa tienda. a esos no los... Read more

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  • Sep 05
  • Supermarkets and Malls
  • Order Delivery
  • 14

Just spoke to Brannon in the chat room 9/5 12:17p.m the chat was closed before I concluded my comment, however she say the matter would be looked into in 8 business days.My order was sent to Forth Worth Texas, the tracking shows it was delivered on 8/28 however when I spoke to a representative the previous week he gave me another tracking number, SO my thing is, If the entire package got deliver... Read more

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  • Sep 04
  • Supermarkets and Malls
  • Charlottesville, Virginia
  • Minaj Clothing Line
  • 24

I was a customer at Kmart and I am now telling all my friends, colleagues, accointances not to shop at a Kmart until this brand will continue to endorse certain values. I was surprised to see Kmart selling products designed by/advertised by singer Nicki Minaj. Now I don't know if you ever heard of her and try to be cool by selling products with her name/image but maybe, just maybe, you should... Read more

Was this review helpful? 0 3
 
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